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Thread: Broke off two capacitors on GA-P55-UD6




  1. #1

    Default Broke off two capacitors on GA-P55-UD6

    Ok, I just recently purchased a GA-P55-UD6 and I accidentally broke off two capacitors near the video card slot. I know Gigabyte does not cover physical damage on their products so did I void the warranty by doing that? Will I be able to RMA to Gigabyte and get a replacement or a repair?

    If you want to know how I accidentally broke it its because my video card happens to be huge (A 4870x2) and when I removed it the video card hit the capacitors and broke both of them. I mean the motherboard still works, don't know if its working fully though I may suspect their may be some stability issues.
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  2. #2
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    Default Re: Broke off two capacitors on GA-P55-UD6

    you could just say it arrived that way,if youve recently bought it return it asap
    Gigabyte z77x UP4-TH F11c Modded Bios
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  3. #3
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Broke off two capacitors on GA-P55-UD6

    Yeap, all you can do is try.

    Good luck, and let us know how you get along with this and what you decided to do

  4. #4

    Default Re: Broke off two capacitors on GA-P55-UD6

    Well, I spoke to Gigabyte Australia on the phone and they were willing to let me RMA, I explained what happened. All I have to do is return it to the store and they'll have to ship it to Gigabyte Australia and they will take it from there.

    Does anybody know how long does an RMA process take, in general?
    Intel Core i7 3930K | 32GB DDR3 G.Skill Ripjaws X 2133Mhz | Gigabyte GTX 670 SLI | Corsair AX1200 watt Power Supply | 20x LG SATA DVD+/- RW | LG BluRay/HD DVD Combo Drive| Logitech Z-5500 5.1 speakers | 42" Toshiba 42XL700a at 1920x1080 1080p | Asrock X79 Fatal1ty Champion | Coolermaster HAF X | 1x OCZ Vertex 3 240GB SSD | 1x 1TB Western Digital Hard Drive | 1x 2TB Western Digital Hard Drive | Windows 7 x64 Ultimate RTM

  5. #5
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    Default Re: Broke off two capacitors on GA-P55-UD6

    about 3 weeks for me,but it may vary from country to country ect
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  6. #6
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Broke off two capacitors on GA-P55-UD6

    Yes 2-3 weeks, but it does depend on where you live and since you have a middle man it could be a bit longer.

    At least with the store returning it you may not have to pay shipping for the return or do you?

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