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Thread: Why I'd Never Use Gigabyte Products Again




  1. #1
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    Default Why I'd Never Use Gigabyte Products Again

    I current own five gigabyte (or should I say crapabyte) products. All of them are a piece of ****. They all worked great for the first 3 months, now they are all dead, dieing or just ****ing around.

    Here are some of the problems I have had with these motherboards (UD3R/UD3P/DS3P). As I said all is great for the first 3 or so months, no complains what so ever then. However after that point they ALL start going down hill.

    The DS3P for about 3 weeks would not post (if had been turned off, not restarted) until I had cleared its CMOS. I stress tested, re-flashed to every BIOS, didn't help. Then all of a sudden it stooped, no idea why it start in the first place. Also this mobo would not let me change any settings in the BIOS, the options are there, however if I change one, no post at all. BTW this mobo was never OC'ed as it is a workstation. A few months ago it stopped posting so matter what I did. Different CPU, RAM, GPU everything, so I assumed it was the mobo. So I left it for 2 weeks then tired again, still dead so I RMA'ed it. Only to find out that it worked great for them, and I got charged a service fee for RMA'ing a working part. I brought it home, pluged it in and it worked, I thought yay at least its working. I turned it off, came back 2 hours later, won't post again, exact same hardware as before.

    The UD3P does this weird crap with RAM. Sometimes it won't post with more then 1 stick of RAM installed. It would just start and stop every 5secs. I tired testing each stick, they all work. As well as different BIOSes.

    The UD3R is my most hated mobo ever, pretty much the same reason as stated before, but worse. It has wasted so much of my money and time. So hard to OC, so unpredictable. One time I did 4.976GHz on my Q6600, next time I could even get 4.8GHz with the same settings.

    The 9400GT, I got it plug it in and I was wondering why it was running so slow, about the speed of other people's benchmarks with slower clocks. I looked at the specs and it about - of the reference card. ****ing hell it says 9400GT on the box, so it should have the same specs as a reference 9400GT. If it has less, then it is not a ****ing 9400GT. So its a piece of crap too weak to even run phyx. I can't RMA it, cause it working how crapabyte made it to, so it isn't dead.

    I also own a gigabyte mouse, this worked so well for 3months like everything else. It was great value and all that. The one day it just died, no reason so I RAM'ed it.

    So am I really that unlucky that all 5 crapabyte products I brought this year all suck? Anyway I really hope that gigabyte goes out of business. I don't have heaps of money to go spending on stuff, so when I buy something I want it to work how it should for longer then 3 months. Is that really too much to ask from a company? Has anyone else had similar issues?
    CPU: Intel C2Q Q6600 G0 @ 3.2GHz W/ 1.184v (Max Overclock - 4.1GHz ON AIR)
    Mobo: Gigabyte EP45-UD3P (Max Overclock - 515FSB)
    RAM: CellShock 2GB PC2-8500 @ 1200MHz 5-5-5-15 (Max Overclock - 1300MHz 5-4-4-12)
    Video Card: Gainward HD4870 GS @ 775MHz/4000MHz (Max Overclock - 835MHz/1175MHz)
    Case: Antec 1200

  2. #2
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    Default Re: Why I'd Never Use Gigabyte Products Again

    Sorry you're unhappy with what you've bought. I completely understand your frustration.

    I just wanted to say that although you have had bad experiences, others are very happy. As with any manufacturer, it's a double edged sword. Seems like you unfortunately got the side that cuts.

    I've been perfectly happy with my EP45-UD3P. It's been the easiest board to get stable that I've ever used, and |I|'m no stranger to over clocking systems.

    As for your 9400GT, there are several different versions of the card available. For instance there is a version with GDDR2 RAM and a 128bit memory bus, a version with GDDR2 and a 64 bit bus (the half size HTPC card) and the best version with GDDR3 and a 128 bit memory bus. The reference design specs state that which GDDR RAM is used is up to the manufacturer. Likely you bought the GDDR2 version. Unfortunate but not Gigabytes fault. See the specs list in this review for VRAM options: Zotac 9400GT 512MB Reviews - XSReviews.co.uk - Trusted Hardware Reviews The GDDR2 version has half the RAM bandwidth of the GDDR3, making it virtually half as quick.

    Just to note that wishing a company to go out of business is uncalled for. You're lucky this isn't the OCZ or Corsair support forum or this post would never have seen the light of day. You have a right to be annoyed, but being over zealous will just make you look bad. I know you're not a dick as I've posted in the same threads as you before. Getting border line abusive isn't the way to go.

    For what it's worth, try writing a short sharp letter to Gigabyte explaining your issues and see if they can do anything. I RMA'd an ASUS board (old socket 939) and it was returned as working, so was charged 20 "admin fee". I got my money back when I emailed them two seperate videos. One was of the board not posting and another was all the same components working fine in a 20 cheap sh1t board. They refunded me the 20, plus all postage costs, sent me a new board without requiring I send the old one again and I also got a Wireless Keyboard and a mouse mat. Little compensation for basically being called a liar but better than a kick in the nuts.
    Coolermaster CM 690 II advance Case
    Corsair HX750 (CWT, 91%(80+ Gold rated @230V) single 62A 12V rail
    P55A-UD4 v2.0 @ F14
    Core i5 760 @ 20 x 201, 4.02GHz
    TRUE Black with a single Noctua NF-P12 pumping out 55 CFM @ 19db .
    2 x 2GB Mushkin Ridgeback (996902), @ 7-10-8-27, 2010-DDR, 1.66v
    2 x Gigabyte GTX 460 1024MB in SLI (Pre OC'd to 715MHz core and 1800MHz VRAM) @ 850 Core / 4100 Mem.
    Intel X25-M Boot Drive (OS and Programs) 200MB/s Read & 90MB/s Write
    Corsair X32 200MB/s Read & 100MB/s Write
    WD Caviar Blue 640GB C (Steam, Games, Storage, Temp Files & Folders, etc)
    Samsung F3 500GB Backup/Images
    Noctua 1300RPM 19dB case fan (rear extraction)
    3 x 140 MM Coolermaster LED fans (one front intake, one top extraction, one side intake)
    Dell Ultra Sharp 2209WAf E-IPS @ 1680x1050

  3. #3
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    Default Re: Why I'd Never Use Gigabyte Products Again

    Dont worry...i had the same issue with 2 EP45-DS3P's.

    Even worse than ur situation.
    First board was fine...FOR ONLY A WEEK! until i got an unrecoverable BIOS checksum error which kept making the backup bios flash the main bios. It was in an infinite loop which i had to RMA.

    Funnily enough, new board arrived and i used it fine for a day. NEXT day i turn it on, i hope no BIOS checksum errors. BUT guess wat?? a BIOS checksum Error. I got extremely pissed off and ive used gigabyte parts for the past 4 years and no problem.

    SO, i RMA again and this time i used an ASUS board wich is still running perfectly now.

    sigh to gigabyte and their "dual bios" =.="
    Asrock P55-Extreme
    Core I5 @ 3.2GHZ
    2x2GB G.skill Ripjaws DDR3 1600
    ASUS HD5850
    1TB Samsung SATA II
    Corsair TX650W PSU

  4. #4
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    Default Re: Why I'd Never Use Gigabyte Products Again

    Like Psycho mentioned, there will always be lemons for all manufacturers. It of course does not take anything away from the bad experiences that some have had to deal with. I have 2 ud3p boards, and that was after using about 6-8 mobo from asus prior to that. I just wanted to try some other brand and gigabyte was on the short list. Up to date, of all the computers I have built, the ud3p is my favorite.
    1) Gigabyte EP45-UD3P (rev 1.1, bios F9) E8400 @445x9@1.2625v bios, TRUE 120, Scythe UltraKaze 44cfm, 4x2gb GSkill 8500, Visiontek 3870, Corsair TX850, Antec 900, Win7-64 Home.
    2) Gigabyte EP45-UD3P (rev 1.1, bios F9) E8400 @500x8.5@1.2875v bios, TRUE 120, Schythe UltraKaze 44 cfm, 4x2gb Buffalo FireStyx 8500, XFX 5770, Corsair AX850, CM Scout, WinXP Pro/Win 7-64 Home.
    3) Gigabyte P55A-UD4P (rev 1.0, bios F5) i5 750 @190x20@1.30625v bios, CM Hyper 212+, 4x2gb G.Skill Ripjaw 1600, 7900GS, Corsair TX750, CM Scout, Win7 Pro-64.
    4) Asus P8Z68-V Pro (bios 0801), i5-2500K @44x100@1.248v cpuz, Megahalem rev.B, 4x4gb GSkill Sniper 1600, Corsair AX850, Antec 902, Corsair Performance 3 128GB, Win7-64 Home.


  5. #5
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    Default Re: Why I'd Never Use Gigabyte Products Again

    Here a hint stop overclocking the carp out of your motherbaord and maybe it last longer then a few months
    You know I own min Gigabyte motherboard even some dating 20+ year ago.
    The way I look at it that your problem for Overclock it in frist place.

  6. #6
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    Default Re: Why I'd Never Use Gigabyte Products Again

    In a way it may be our faults if things go belly up when over clocking. I agree with you to an extent SHSPVR.

    Gigabyte and most other board manufacturers are just as guilty though for perpetuating peoples want and compulsion to over clock. The OC scene is now taken advantage of by countless manufacturers of boards, RAM GPU's & Graphics cards, CPU's PSU's etc etc. You name it, they brag about it being in some kind of world record attempt. "The CPU that stays stable at -200c" etc.

    They milk over clocking, but in an instant if you mention OCing and a failed component, repeat the age old mantra: "You overclocked, so no warranty for you". A bit hypercritical in my book. Not too serious though, mostly it's a "don't ask don't tell" thing when it comes to RMA's.

    With component quality the way it is today I can say with 99% certainty that fatguy1992's hardware was not damaged due to over clocking. He cools everything well (think I read about / saw pics on XS of him using phase change. If it's not safe to over clock with a freezer strapped to your CPU then I don't know what is. How do you make it more component friendly than that? I suppose liquid Nitrogen or liquid Helium would keep board temps much much lower, but still...
    Coolermaster CM 690 II advance Case
    Corsair HX750 (CWT, 91%(80+ Gold rated @230V) single 62A 12V rail
    P55A-UD4 v2.0 @ F14
    Core i5 760 @ 20 x 201, 4.02GHz
    TRUE Black with a single Noctua NF-P12 pumping out 55 CFM @ 19db .
    2 x 2GB Mushkin Ridgeback (996902), @ 7-10-8-27, 2010-DDR, 1.66v
    2 x Gigabyte GTX 460 1024MB in SLI (Pre OC'd to 715MHz core and 1800MHz VRAM) @ 850 Core / 4100 Mem.
    Intel X25-M Boot Drive (OS and Programs) 200MB/s Read & 90MB/s Write
    Corsair X32 200MB/s Read & 100MB/s Write
    WD Caviar Blue 640GB C (Steam, Games, Storage, Temp Files & Folders, etc)
    Samsung F3 500GB Backup/Images
    Noctua 1300RPM 19dB case fan (rear extraction)
    3 x 140 MM Coolermaster LED fans (one front intake, one top extraction, one side intake)
    Dell Ultra Sharp 2209WAf E-IPS @ 1680x1050

  7. #7
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    Default Re: Why I'd Never Use Gigabyte Products Again

    What does it achieve jumping onto a forum about Gigabyte products, not to ask for advice or any questions only to have a rant about some problems that you immediatly dump straight onto Gigabyte.

    Your first board is an intermittent fault. Who charged you the testing fee (was it gigabyte or the shop you took it to)? I work in IT and we charge a testing fee for testing a product that works. The warranty service is there for faulty products. If you present me with a video card that is not faulty and I spend time testing it, the fee covers my time. As stated before, if you can prove it is faulty, you are entitled to a refund. but until they can get it to fault, it works.

    Second board, regardless of what cooling you are doing. Getting a 2.4GHz to close to 5GHz and then complaining that it doesn't get the same result next time. It starting and stopping is typically it trying to load its backup BIOS due to failing POST due to settings.

    The 9400GT is your own fault for not looking at model numbers, or the fault of the place you bought it from for not having enough product information advertised. Gigabyte make different versions. Read which one you are buying.

    Your mouse, probably can't be helped as tight as quality checking can be, it is 3 months of use. When they tested it, it obviously worked.

    People generally don't appreciate the technology you are buying for such a (relatively) small amount of money. A lot (understatement) can go wrong with a motherboard and a return rate of x% is expected when you manufacture thousands of items.

    As a comparison for poor quality assurance, I built a PC this afternoon which was dead and it turned out to be the Motherboard after a few quick tests. I went and grabbed another one, which also turned out to be dead. I started mixing parts to make sure, and yes I had 2 dead boards, so I grabbed another one, same result. I then grabbed the whole stack from the shelf and tested them all. 13 Dead boards, consecutive serial numbers, don't POST. Until I sort this out with our rep from the manufacturer I won't go bad mouthing them, it's not Gigabyte, and it is a large manufacturer. That would be something to complain about.

    Saying you hope they go out of business..grow up and have something constructive to say
    Gigabyte GA-965P-DS3
    Intel E6400 @ 3.2GHz
    Kingston 1GB x 4 PC5300 @ 800MHz
    Zotac 8800GT AMP! @ 770MHz

  8. #8
    kg4icg is offline Junior Member
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    Default Re: Why I'd Never Use Gigabyte Products Again

    Well i do believe this is the 4th site he has posted that in, he/she might be a hit and run flamer. Extreme overclocking knocks the life down for every component that's involved, so don't be surprised if you have a failure. Currently I have a EX58-UD3r with my I7-920 overclocked to 3.2ghz on 1.20v with my mem set at 1600 24/7 EL WU's from F@H with my temps maxing out at 68'C under a CoolerMaster Hyper N520 hsf and I couldn't be happier.

  9. #9
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    Default Re: Why I'd Never Use Gigabyte Products Again

    At the end of the day, it's clear to everyone that Fatguy1992 has done himself no favours in the credibility stakes. The message's contents are rude and inappropriate. If his concerns/annoyances were put forward in a more constructive and civilised way, people would have read and listened to him. The conclusion however would be the same. 10% Extreme overclocking + 90% bad luck is probably to blame. And yes, as said, it's always vital you look at specs of what you buy. That 9400GT is a perfectly legitimate product.

    For every one problem with any companies products there are 100's if not 1000's that are very happy. The problem with internet forums etc is that most come here with problems. that's the nature of a support forum. I hear lots of statements from new posters asking for help for example with their RAM and saying something like "I hear there's a lot of problems with my board and xxx model of RAM". This isn't usually true. The only posts one is likely to find if searching the motherboard and RAM combo owned will be about config problems etc. I have seen a couple of posts where people just pop in when extremely happy with their components. That's always really nice to see. Mostly it's issues though, which can usually be resolved.

    I don't think the OP has damaged Gigabytes rep in any way, just his own, sadly...

    **EDIT*** Yoshi's completely correct. If it works for them, what can they do? They have to pass it as working. If it's genuinely an intermitant fault, taking the matter up with customer services can help. They can use their discression, over riding the need for the item to be tested again etc. Has happened to me for instance with a BFG PSU that whined like a badly beaten dog. The first time they found no problem, I re-submitted and they then heard it (sent me a sound recording of the noise and an appology).

    All manufacturers have their failures which as said are taken into account, which is why RMA stock is kept back in case it's needed. Returns are swapped out then the faulty returns are refurbed and themselves used as RMA stock. Perfectly legitimate. 13 bad boards is a lot and hopefully you'll never encounter that again. I have a feeling the rep will be doing some major sucking up to you. Well done on keeping your cool too, that IS an issue to be annoyed over.
    Last edited by Psycho101; 11-14-2009 at 01:32 AM.
    Coolermaster CM 690 II advance Case
    Corsair HX750 (CWT, 91%(80+ Gold rated @230V) single 62A 12V rail
    P55A-UD4 v2.0 @ F14
    Core i5 760 @ 20 x 201, 4.02GHz
    TRUE Black with a single Noctua NF-P12 pumping out 55 CFM @ 19db .
    2 x 2GB Mushkin Ridgeback (996902), @ 7-10-8-27, 2010-DDR, 1.66v
    2 x Gigabyte GTX 460 1024MB in SLI (Pre OC'd to 715MHz core and 1800MHz VRAM) @ 850 Core / 4100 Mem.
    Intel X25-M Boot Drive (OS and Programs) 200MB/s Read & 90MB/s Write
    Corsair X32 200MB/s Read & 100MB/s Write
    WD Caviar Blue 640GB C (Steam, Games, Storage, Temp Files & Folders, etc)
    Samsung F3 500GB Backup/Images
    Noctua 1300RPM 19dB case fan (rear extraction)
    3 x 140 MM Coolermaster LED fans (one front intake, one top extraction, one side intake)
    Dell Ultra Sharp 2209WAf E-IPS @ 1680x1050

  10. #10
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    Default Re: Why I'd Never Use Gigabyte Products Again

    I have heard good things about Gigabyte lately from staff at Micro Center. I use Intel boards for lowend computers and Supermicro Server boards for workstation builds.

    A lot of build issues are incompatibility issues. It is also mismatched components. Users buying the wrong RAM spec for their board and CPU. They buy overclocking ram that does not have a tight timing so builds fail. A lowend power supply that is too small or poor quality causes a lot of issues. Many boards don't properly set the voltage for the RAM. Many undervolt it by 0.1V. You have to verify that your RAM voltage is set correctly.

    In his case, I would have started bare bones. Reset the CMOS to default. No overclocking. Installed the CPU with a single stick of RAM that was properly timed and had the voltage set correctly. I would install a PCI video card that is vanilla and very generic. Nothing that would conflict like the newer higher end cards. Install a few items as possible even disable on-board sound. Make sure you install the latest chipset drivers that are matched to the SATA RAID drivers. I have seen this conflict cause his problems. Verify his correct video card BIOS and the motherboard BIOS don't conflict.

    This is why I stay with Intel and Supermicro. Less compatibility issues.
    Last edited by SCSIraidGURU; 11-14-2009 at 08:15 AM.

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