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Thread: Dead UD5 - LED Code (8B) - Opened case 11-18-2009 however no response




  1. #21
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    Default Re: Dead UD5 - LED Code (8B) - Opened case 11-18-2009 however no response

    sent MB,CPU+RAM to Scan.uk.

    CPU - Faulty
    Motherboard - Bent Pins
    RAM - OK

    So CPU blew up.. shame took motherboard out

    CPU being replaced and shipped with RAM and MB back for free

    Just ordering a new UD7 ... still might try to RMA the board with GB...
    GA-X58A-UD7 rev1.0 - F9d // Intel i7 920 D0 @ 4.2Ghz - //vcore:Normal(1.2430v)+DVID+0.07500v//qpi_vtt:1.380v//bclk:200*21(turbo)
    6GB Corsair Dominator 1866 @ 1600 (9-9-9-24-2T@1.65v)


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  2. #22
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    Default Re: Dead UD5 - LED Code (8B) - Opened case 11-18-2009 however no response

    So from that then, they have assumed responsibility for the CPU, but (as I expected) bent pins meant that they won't touch the board or replace it.

    I think you may find Gigabyte will do the same. It's almost a universal policy with any vendor. Basically the only way to bend pins is to make a mistake when installing a CPU or dropping something on the socket.

    You didn't happen to take out the "Scansure|" insurance when at the checkout did you? A long shot I know, as 99.99999% must remove it from their basket. If you did take the option, then you should be covered for any mistakes/accidents when assembling, which bent pins will come under.
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  3. #23
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    Default Re: Dead UD5 - LED Code (8B) - Opened case 11-18-2009 however no response

    The next pins could have actually fried the CPU, but of course it could have been dead from the get go to?

    Ya it is normal policy that machines controlled by computers cannot make a mistake in manufacturing and any bent pins is user error. This is for sure not the case! I received a board directly from Gigabyte Taiwan brand new with bent pins, so it does happen!

    This actually is likely one of the things that may slide by QC more often than other items too I think, due to the cover being placed on by a machine it may not be checked after this process where if it did get a few more checks this would likely save damaged boards from being sent out.

    You will likely hear the same from Gigabyte about the RMA, unless you call in directly and try to explain it came that way before sending it in. If you don't you may be wasting your shipping $$ so please do consider this first. If they tell you no, you cans till ebay the board, I see TONS of bent pin Gigabyte X58 boards with TERRIBLY bent pins selling from $50-80. Just be sure to document this fact, and show images. Someone will buy it for sure, likely they have contacts at Gigabyte who would push the boards through RMA. I see them sell like this all the time, and am always surprised what the bids go up to!
    Last edited by Lsdmeasap; 11-28-2009 at 03:48 PM.

  4. #24
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    Default Re: Dead UD5 - LED Code (8B) - Opened case 11-18-2009 however no response

    Agreed. 99.9% of the time, all companies are under the impression that their QC is perfect etc. I have seen footage of the (I think in Nan-Ping) Gigabyte factory and everything looks very impressive, with good visual inspection at key points. Any one can miss things though.

    It's just one of those things that they deem bent pins = your fault. You may however find either a sympathetic support worker or tech that will accept the RMA. Maybe explain what has gone on and ask before sending if they will repair for free. If they say no, it's worth it to offer to pay for tyhe repair. I'd estimate the USD equiv of $20-$35 for parts and labour. I think a new socket is something like $3. They can re-use the socket clamp.

    Edit** I have a froend who bids on bent pin mobo's etc. He doesn't have a contact anywhere, he just also buys completely dead boards and grabs the sockets off them. These boards can be any brand as the socket will always be a standard Foxxconn or Lotes product in almost all cases. He mainly does this with AM3 boards at the minute. As you may know there have been many incidents with AM3 boards failing, especially with revision 1 boards from many manufacturers. The only magazine I supscribe to has had three boards (1 MSI 1 Gigabyte and 1 ASRock) destroyed by one AM3 CPU...
    Last edited by Psycho101; 11-28-2009 at 04:01 PM.
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  5. #25
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    Default Re: Dead UD5 - LED Code (8B) - Opened case 11-18-2009 however no response

    Ya there is some pictures of a tour of the factory posted here by Cameron >>
    http://forums.tweaktown.com/f19/prod...-inside-17580/

    Kinda old though 2004, so I am sure things are way more advanced now.

    Ya I have seen some companies accept a RMA on this issue and charge $40-60, some do it free if you get the right person replying to you, and yet others (And policy) just say NO, it all just depends on many things.

  6. #26
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    Default Re: Dead UD5 - LED Code (8B) - Opened case 11-18-2009 however no response

    guys.. you're awesome :D

    might consider the ebay route.. might also call gigabyte just to see what they say... just waiting for Scan to send my stuff back... can't wait to play with my nice and shiny UD7.

    No ScanSure... typical really lol .. oh well.. at least they replaced the CPU...
    GA-X58A-UD7 rev1.0 - F9d // Intel i7 920 D0 @ 4.2Ghz - //vcore:Normal(1.2430v)+DVID+0.07500v//qpi_vtt:1.380v//bclk:200*21(turbo)
    6GB Corsair Dominator 1866 @ 1600 (9-9-9-24-2T@1.65v)


    CPU-Z Results: http://valid.canardpc.com/show_oc.php?id=2212669



  7. #27
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    Default Re: Dead UD5 - LED Code (8B) - Opened case 11-18-2009 however no response

    actually.. regarding the UD7.. or in fact also the EXTREME...

    does it make any difference to NB coolling if I leave the water cooling attachment on when not using water cooling but installing the silent2 module?..

    just thinking that the watercooling attachment would absorb heat but then release inside the case....

    thoughts ?? :)
    GA-X58A-UD7 rev1.0 - F9d // Intel i7 920 D0 @ 4.2Ghz - //vcore:Normal(1.2430v)+DVID+0.07500v//qpi_vtt:1.380v//bclk:200*21(turbo)
    6GB Corsair Dominator 1866 @ 1600 (9-9-9-24-2T@1.65v)


    CPU-Z Results: http://valid.canardpc.com/show_oc.php?id=2212669



  8. #28
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    Default Re: Dead UD5 - LED Code (8B) - Opened case 11-18-2009 however no response

    Well all absorbed heat would be released into the air anyway, so not sure it would matter. Leaving it would leave more material to absorb the heat though.

    I am not sure, but you may have to remove the top of the water part anyway to install that heatpipe. Not sure, so don't quote me on that! Just looks that way I thought, but could just be the way they made the images. I can't remember on Extreme reviews how it worked, do you know?

  9. #29
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    Default Re: Dead UD5 - LED Code (8B) - Opened case 11-18-2009 however no response

    waterblock can stay on while the Silent-Pipe2 is installed.

    although my new board is acting weird :(

    bought it from overclockers.co.uk...

    Seen so far:
    1. USB doesn't initialise all the time at boot - Had to power off 5 times before USB worked again pre-OS
    2. TMPIN03 (SYS) Temp really high - 53+ degrees
    3. Not sure what temps should be seeing - but with silent-pipe NB runs at 45 degrees @ idle ( might need to spread thermal paste better.. using AS5)
    4. Windows 7 hung a couple of times during boot
    GA-X58A-UD7 rev1.0 - F9d // Intel i7 920 D0 @ 4.2Ghz - //vcore:Normal(1.2430v)+DVID+0.07500v//qpi_vtt:1.380v//bclk:200*21(turbo)
    6GB Corsair Dominator 1866 @ 1600 (9-9-9-24-2T@1.65v)


    CPU-Z Results: http://valid.canardpc.com/show_oc.php?id=2212669



  10. #30
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    Default Re: Dead UD5 - LED Code (8B) - Opened case 11-18-2009 however no response

    45c isn't too bad for the X58. better paste spread may help.

    For your USB issues, have you tried slightly increasing the voltage of the component responsible for USB? On P45 it's the ICH and ICH I/O. I have trouble with USB randomly disappearing unless my ICH Core is 0.1V higher and ICH I/O is 0.09V higher.

    If you can't resolve the USB thing I'd recommend a RMA. I will warn you though, do it within 30 days or OCUK will force you to return it to Gigabyte. IMO OCUK have very dodgy customer service. It took them 2 weeks to get my Graphics Card back to me after it had been aproved for RMA. Funny thing is , the card was mailed the day after I complained so it was obviously just sitting there waiting, baybe for the whole 2 weeks.
    Coolermaster CM 690 II advance Case
    Corsair HX750 (CWT, 91%(80+ Gold rated @230V) single 62A 12V rail
    P55A-UD4 v2.0 @ F14
    Core i5 760 @ 20 x 201, 4.02GHz
    TRUE Black with a single Noctua NF-P12 pumping out 55 CFM @ 19db .
    2 x 2GB Mushkin Ridgeback (996902), @ 7-10-8-27, 2010-DDR, 1.66v
    2 x Gigabyte GTX 460 1024MB in SLI (Pre OC'd to 715MHz core and 1800MHz VRAM) @ 850 Core / 4100 Mem.
    Intel X25-M Boot Drive (OS and Programs) 200MB/s Read & 90MB/s Write
    Corsair X32 200MB/s Read & 100MB/s Write
    WD Caviar Blue 640GB C (Steam, Games, Storage, Temp Files & Folders, etc)
    Samsung F3 500GB Backup/Images
    Noctua 1300RPM 19dB case fan (rear extraction)
    3 x 140 MM Coolermaster LED fans (one front intake, one top extraction, one side intake)
    Dell Ultra Sharp 2209WAf E-IPS @ 1680x1050

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