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Thread: HD's not recognised




  1. #1
    Join Date
    Nov 2009
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    Default HD's not recognised

    Ive been along time lurker, absorbing all. Now i need some help.
    I took my pc apart today to clean it. Now ive got it all back together my 2x 640gig WD are not being recognised at all. One of them has the OS on it.
    I used to have these 2 drives in RAID0 and decided to remove the array several months ago. I am unsure which of the 2 has the OS.
    Im now getting DISK BOOT FAILURE, InSERT SYSTEM DISK AND PRESS ENTER error.
    Ive tried the SATA cables in every slot , GA-EX58-UD5 gigabyte mobo. Has 10 sata ports, 6 Intel, 4 gigabyte.
    I have a 1tb WD green which i can see in bios, but nothing from the other 2.
    Any help please?

  2. #2
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    Default Re: HD's not recognised

    First unplug your computer and hold the front pannel power switch in for a couple of minutes. Then plug it in and boot to bios. You may want to put the HDD with the OS on SATA_0 but you got to find out which one contains the OS. Go into bios Advanced BIOS Features and change Hard Disk Boot Priority. Try each one until you find it then adjust the SATA2 connectors to get the OS on SATA2_0 When you disconnected everything it may have reset your cmos to a saved cmos, when the HDD's and cmos were set to RAID. It may have turned the RAID function back on but you can easily turn it back off in bios by changing it to Load optimized defaults, if you controller was set to IDE when you installed the OS. It also may need to be set back to AHCI if the OS was installed that way. I don't know if your SATA2 controllers were previously set to AHCI or native IDE. You will want to set the bios, controllers and SATA2 connectors back to the way it was before you disconnected the drives for cleanning.
    Last edited by artdrivers; 11-22-2009 at 11:10 AM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
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    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
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  3. #3
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    Default Re: HD's not recognised

    Thanks i appreciate the reply Artdrivers.
    I took it to a pc shop today and he tested the drives on their system with ZERO results, not recognised at all...
    So it looks like 2 dead drives for some reason while i was cleaning.
    Ill try what you suggested though, just recovering from the shock still.

  4. #4
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    Default Re: HD's not recognised

    I am sorry to here that. You may want to try the Western Digital diagnostic tools. Here is WD's download sight. Select your model from the list and download the appropriate software to setup those hard drives for use. Select •Data Lifeguard Diagnostic for DOS (CD). Scroll down at this url to read instructions. WD Support > Downloads > SATA & SAS > WD Caviar Black The extended test is thorough and time consuming but may repair them and save your data. If it recognizes the drives and you Partition them or write zeros to drive, you can save an RMA to Western Digital. You will loose all of your data on them though.
    WD Support > Downloads > SATA & SAS
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  5. #5
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    Default Re: HD's not recognised

    Ok, thanks will try that.
    I was trying your previous suggestion and still nothing but one of the drives gets extremely hot, too hot to touch, just in one small spot on the circuit board. The other dosnt get warm at all.
    In UD5 bios theres an option to enable/disable legacy IDE mode. 2nd option on Integrated peripherals. What should this be set at?
    Thanks

  6. #6
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    Default Re: HD's not recognised

    Tried the Western Digital diagnostic tools, it cant see the drives at all. Tried on many ports. Damn! I really have bad luck with HD's. All my seagates die so i buy WD, now they die!

  7. #7
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    Default Re: HD's not recognised

    Here is a PDF of your motherboard manual It will take a little time to load.
    http://download.gigabyte.ru/manual/m...8-ud5(p)_e.pdf
    You could try this. Plug the 2 640GB HD's on SATA2_0 and SATA2_1
    Try leaving the other SATA drives disconnected for now.
    I would go into bios and set it on Load Optimized Defaults. This will set the SATA controller for IDE. Then save and exit. Reboot with the bootable Data Lifeguard Diagnostic for DOS (CD). If it cannot find the 2 HDD's you will want to contact Western Digital and RMA them.
    Be sure you check the SATA2 connectors, and the HDD power connectors to ensure they are not damaged.
    Last edited by artdrivers; 11-23-2009 at 12:02 PM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  8. #8
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: HD's not recognised

    Sorry to let you know this, but if you had RAID on these drives when you removed them, and then did not plug each drive back into the exact same ports each then your array would be broken when you tried to load windows.

    A clean install is in order here, go into your RAID ROM BIOS and delete your array and create a new one and reinstall your OS

  9. #9
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    Default Re: HD's not recognised

    I understand this Lsdmeasap, but wouldnt the drives still show while i try to test them with the WDtesting suite? That gave me an error of no drive detected at all.

  10. #10
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: HD's not recognised

    No, they would not show up in that tool I believe as it cannot see RAID and they are still marked that way. What you need to do is as I said, go into the RAID ROM BIOS and delete the array and then make a new one or just delete it.

    Or put the drives into another PC with the BIOS set to IDE as spare/additional drives, then you would be able to see them to format the drives.

    Do you have a running system now? If so, no matter how it is setup, if you connect the drives they should show up in Everest under storage/ATA. If you do not see them testing or looking for them with this program then you do have dead drives or someting is wrong with the cables or PCB on the drives.

    You can get trial of Everest Ultimate here to check them this way >>
    http://forums.tweaktown.com/f69/late...y-tools-30530/

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