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Thread: Accessing RAID locks windows 7




  1. #1

    Default Accessing RAID locks windows 7

    I've noticed this problem when I first tried the windows 7 beta and it still isn't solved in the retail version with Gigabyte RAID drivers.

    The problem itself is when my RAID drives have spinned down and something needs access to them, then the computer freezes while you can hear the drives spinning up again. This also happenes sometimes when I'm for example watching a movie from the drives, then it can lock up (stuttering sound/picture) until they have access again.

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  2. #2
    Lsdmeasap's Avatar
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    Default Re: Accessing RAID locks windows 7

    Very odd, could be the drives themselves maybe? Not sure, as not many people use those drives so I have not seen any reports on that.

    Do you have your drives in the correct ports? The should be in SATA2_0 and SATA2_1 for your RAID, and then your CD/DVD Drive in SATA2_5

    Are you using the latest Matrix drivers? If not, install the program here and it will update them >>
    http://downloadcenter.intel.com/Sear...torage+Manager

  3. #3
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    Default Re: Accessing RAID locks windows 7

    From the Original post it sounds like (could be wrong) badpop's using the JMicron Purple Ports. Not a good idea IMO.

    Always use the yellow Intel ports for RAID. Jmicron ports should be reserved for desperation. If you need a lot of HHD's hooked up, fill the Intel ports and use the JMicron for your DVD drive. It can just about cope with the ~30MB/s needed for 16x DVD. :chuckle:
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  4. #4

    Default Re: Accessing RAID locks windows 7

    I'm at work so I can't check what ports I'm using, however when I first bought this rig about a year ago Lsdmeasap helped me with the raid setup so I'm pretty sure its all in the right ports.
    Link to that thread, I haven't changed any hardware since then.

    Lsd: are you reffering to this program? "Intel(R) Matrix Storage Manager"



  5. #5
    Lsdmeasap's Avatar
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    Default Re: Accessing RAID locks windows 7

    Ya, that is the program I meant.

    Well if I helped you setup your RAID, then you should be good to go. But maybe we did not discuss ports then, now that I look I don't think I suggested to your port #'s only colors. So you should at least have them in the yellow port anyway, but could be the wrong numbered ports.

    Do make a backup of your install if you have to move the drives around, because you may break the array when you do that! So be prepared!!

    Very well could be faulty drives, or drives going faulty. This brand is not often used by the mainstream public, and I suspect for good reason. Generally only OEM's use Hitachi

    Can you test the disks with Hitachi's tool? You may need to break your array and put them into IDE mode, so again backup your array to another disk before doing so. I DO advise this test so we do not troubleshoot for several more days only to later find your disks were indeed going bad >>
    Hard disk drives | Library | Drive Fitness Test

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    Default Re: Accessing RAID locks windows 7

    Im Currently using Windows 7 RC1 and Have used the Beta Build 7000. I have not used RAID on the Purple Jcmicron controller but I do use other hard drives on them from time to time and have not had that probelm. If you have only those two drives then I would make very sure you are using them in the Yellow SATA2-0 and 1 ports. If this is a secondary RAID then Im sure you can still have 2 seperate RAID on the yellow ports. Put your DVD Drives on the purple if you run out of room. If this problem has just surfaced it may be one of those drives if not both are getting sick.
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  7. #7

    Default Re: Accessing RAID locks windows 7

    To do when I get home then:

    1. Check SATA ports number and color
    2. Install the matrix controller
    3. Test the drives with drive fitness test


    Missed anything? Also I noticed that Gigabyte have release new Raid drivers for windows 7, that might solve something.

    I'll get back with the results.

  8. #8
    Lsdmeasap's Avatar
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    Default Re: Accessing RAID locks windows 7

    YES!

    You missed the most important one! BACKUP/Mirror your RAID Array, because you will likely have to destroy it by putting the drives in IDE mode to test them with that tool.

    Good luck with your testing, don't forget ^^

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    Default Re: Accessing RAID locks windows 7

    The "Gigabyte" Drivers are only used for the purple "Gigabyte" ports. If your drives are in good working order then you may want to A) update your BIOS B) Update your intel Chipset Drivers + RAID + Matrix Drivers
    If you do find that you are running the drives in question in the purple ports then come back to us here before you unplug anything because you will been to configure your RAID again slightly differently to operate properly. you didnt mention if this problem has recently developed or has been happening since you first set it up. That info I think will be the turning point to this problem solving.

    Ah yes LSD brings a very valid point. before you do anything I would definatly backup your important stuff.
    Lian Li PC-7F Chassis Black
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    2 X ATI Radeon HD4850 512MB (Crossfired)
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    2 X 1TB Seagate 7200.11 in RAID 1
    Pioneer DVR216 SATA DVD MultiDrive
    Windows 7 Ultimate X64 RC1 (Build 7232)
    ------------------------------------------------
    Gigabyte Poseidon Chassis
    Gigabyte GA-EP45-DS3 (Rev. 1.0 BIOS v.F9)
    ASUS Artic Square CPU Cooling with AS5
    Thermaltake TR2 RX 550Watt PSU
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    NVIDIA GeForce 8800GT 512MB
    1 X Seagate 1TB 7200.12 + Seagate 750GB 7211.11
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    Windows 7 Ultimate X64 RC1 (Build 7232)
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  10. #10
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    Default Re: Accessing RAID locks windows 7

    ^^+2 for backing up first.

    You can even use a trial version of Acronis True Image if you like, meaning that you can restore a complete mirror of the arrayin minutes rather than have to mess with installing Windows and your Programs again.

    As Lsd saya, virtually all disk utilities of this nature don't work when RAID is configured, they can't "find" the individual drives. This also applies to JBOD/Non RAID Memners, even though they're classed technically as AHCI when not in an array, most low level utilities won't be able to pass through the RAID portion of the setup. AHCI mode may allow them to see it though. Either way, IDE with Native Mode disabled is the way to go.

    It may be one drive failing (more likely than both going at once). If that's the case it should be indicated in the diagnostics program or the SMART info on the HDD. If this is the case, you may have to use your one good drive in a single config until you get the faulty one replaced.
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