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Thread: GA-X58A-UD7 Problem




  1. #1
    Join Date
    Dec 2008
    Location
    UK
    Posts
    97

    Default GA-X58A-UD7 Problem

    Hi all

    Installed a UD7 on saturday and i have a problem when shutting down the pc.....I click shutdown, the OS closes and the monitor goes into standby as normal....but the computer just stays on...all fans and M/B LED's are on....i have to manually press the off switch to get it off.....any ideas what this could be

    thx in advance
    Griff


    I7 5280k @ 4.2
    ASUS X99-Deluxe II
    CRYORIG A80 AIO
    GTX 1070 Amp Extreme
    Samsung Evo polaris 250gb
    16Gb Avexir core red series
    Evga P2 750 wt
    Phantec Evolv Tg.

  2. #2
    Join Date
    Dec 2009
    Location
    USA
    Posts
    7

    Default Re: GA-X58A-UD7 Problem

    I'm having the same problem, just built my computer yesterday...
    Windows 7 64 Ultimate Edition

    I7 920 @ 2.66 (will overclock later)
    GA-EX58A-UD7
    Prolimeth MegaHalems Cooler + Thermaltake 2000RPM fan
    Corsair Dominator GT 6GB 1600MHz Tri-Channel Kit
    74GB Raptor (upgrading to SSD soon) Marvell Controller - System Drive
    ATI 4670 (upgrading to 5970 asap)
    850 watt Corsair HX (Modular Power Supply)
    2x 1.5TB Seagate Barracuda Drives in Raid 1 (ICH10R) - Data drive
    COOLERMASTER Sniper Black Edition Case

    Problem started after installing 9 windows updates, I'm going to uninstall them one by one, and see if I find one that causes the problem. Also going to check BIOS settings.

  3. #3
    Join Date
    Dec 2008
    Location
    UK
    Posts
    97

    Default Re: GA-X58A-UD7 Problem

    Hi

    Let me know if you find anything please

    thx
    Griff


    I7 5280k @ 4.2
    ASUS X99-Deluxe II
    CRYORIG A80 AIO
    GTX 1070 Amp Extreme
    Samsung Evo polaris 250gb
    16Gb Avexir core red series
    Evga P2 750 wt
    Phantec Evolv Tg.

  4. #4
    Join Date
    Dec 2009
    Location
    USA
    Posts
    7

    Default Re: GA-X58A-UD7 Problem

    I found in the event viewer, an Event Id 12 Hardware Abstraction Layer Error. You can read about it here:
    Firmware Corruption of Memory During Sleep Transitions

    Follow that link, and download the word document. It explains it more throughly. I believe this is a problem with the current bios on the UD7 board, as this is a 24 phase power board, and a very young bios. Their previous X58 boards were 12 phase power. I do not believe this will be resolved until Gigabyte writes a new bios to address the issue. Does your event viewer have the same error? If so, please go to gigabytes website, click on technical support and email them the problem. If you dont, chances are this will be low priority for them to fix, they need to hear from multiple customers that this is happening. And please get back to me and let me know if you have the HAL event id 12 in your event viewer which can be accessed from the control panel/administrative tools. Also are you running Windows 7 ultimate 64?

    Thanks.

  5. #5
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: GA-X58A-UD7 Problem

    make sure you have instant off selected in the bios
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
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  6. #6
    Join Date
    Dec 2009
    Location
    USA
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    7

    Default Re: GA-X58A-UD7 Problem

    I do have instant off selected. I reinstalled Windows 7 and installed the chipset driver. Shutdown the pc, and it shut down properly. I then fired it back up and created an image with the backup utility built into windows 7. I then proceeded to download several drivers including my ATI drivers etc. I then did a shutdown instead of restart, and bam, back to the same problem again. Maybe a driver is misbehaving? I'll reload the image from backup tonight, and install one driver at a time. Shutdown after each install, and try to identify which driver is the culprit...

    On a side note, I have been stock clocked. Just for fun, I upped the voltage a 10th of a volt, and adjusted the bclk to 160 with a memory divider or 10 and uncore to 21 and qpi is running at 7Gt/s. Still get to keep full memory bandwith of 1600mhz. So basically got my 920 running at 975 speeds. I ran prime95 for a couple hours using speed fan to watch temps. I didn't want to run it overnight yet, but temps were very reasonable. 60C at full load not overclocked, and 65C over clocked. I was pretty estatic to see a 700Hmz overclock successful and prime 95 stable for 2 hours on my 1st attempt. I'll prime 95 it 24 hours in the future, for now i'm going to lower the clocks back to stock speed, and troubleshoot my issue. Just needed a break from troubleshooting, I do it all day at work.

  7. #7
    Join Date
    Dec 2009
    Location
    USA
    Posts
    7

    Default Re: GA-X58A-UD7 Problem

    I set my clock back to default, and saved out of bios. Post was complaining that my hardware configuration didn't match, so I reset the CMOS. I reinstalled Windows and installed my chipset drivers. I then tested each driver and windows update install with a shutdown instead of a reboot. I can no longer replicate the problem. I'm assuming that the reseting of the cmos might have done the trick. I was almost kind of hoping I could replicate the problem, and find a buggy driver or something, but I could not. Have you tried reseting your CMOS?

  8. #8
    Join Date
    Feb 2010
    Location
    Netherlands
    Posts
    2

    Default Re: GA-X58A-UD7 Problem

    I had the same experience. However I could reproduce the error. I had a clean Windows 7 Ultimate 64 bit. Then I installed the drivers from the Gigabyte CD by selecting the suggested install all option. After shuting down the systems display turned black, but the power stayed on and fans kept running. When I reinstalled a clean Windows 7, the shutdown problem was gone.

    I downloaded all drivers individually from the Gigabyte web site. Installed them one by one, rebooting every time to find the faulty driver. I could install all drivers this way and had no shutdown problems anymore.

    I have reported this to Gigabyte support.
    Last edited by Peet; 02-11-2010 at 04:13 AM.

  9. #9
    Join Date
    Jan 2010
    Location
    Ireland
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    8

    Default Re: GA-X58A-UD7 Problem

    Hi
    I had the same problem, I uninstalled the gigabyte sata and raid driver
    Version 1.17.51.02
    it fixed the problem for me!

  10. #10
    Join Date
    Feb 2010
    Location
    Netherlands
    Posts
    2

    Default Re: GA-X58A-UD7 Problem

    I have reinstalled all drivers including the Gigabyte SATA2 driver Version 1.17.51.02. I have no shutdown problems ever since. So on my system the Gigabyte SATA2 driver from the Gigabyte website does not cause the problem. I wonder if the problem lies in the automatic installation of the drivers from the CD.

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