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Thread: sata drives not recognized on GA-MA785GMT-UD2H system...




  1. #1
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    Default sata drives not recognized on GA-MA785GMT-UD2H system...

    Afternoon,
    I'd say good afternoon, but its been a long day attempting to set up a system using a gigabyte ma785gmtud2h motherboard.

    It has an AMD Phenom dual core processor, 4 GB corsair ram, one IDE 40GB seagate drive, IDE dvd rom drive, floppy drive, and 2 1TB hitachi sata drives connected.

    For some reason, the sata drives are not recognized at all.

    I put them in another machine, it recognized them without any problems. This machine only sees the IDE devices.

    I've tried multiple different BIOS settings, downloaded the preinstall controller drivers from the gigabyte website. reinstalled windows, using the preinstall process. windows runs fine, but the sata drives are not visible or usable at all.

    the system found the raid/sata controller drivers and installed them and they show as functional.... but the drives do not work.

    suggestions?

  2. #2
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
    1,470

    Default Re: sata drives not recognized on GA-MA785GMT-UD2H system...

    I can help which Windows are you using? Are you using motherboard rev1.0 or rev1.1?
    You should have them installed in SATA2_0 & SATA2_1 Then go into bios and set
    Code:
    Integrated Peripherals
    OnChip IDE Channel [Enabled]
    OnChip SATA Controller [Enabled]
    OnChip SATA Type [RAID]
    x OnChip SATA Port4/5 Type IDE
    Onboard LAN Function [Enabled]
    Onboard LAN Boot ROM [Disabled]
    } SMART LAN [Press Enter]
    Onboard Audio Function [Enabled]
    Onboard 1394 Function [Enabled]
    OnChip USB Controller [Enabled]
    USB EHCI Controller [Enabled]
    USB Keyboard Support [Enabled]
    USB Mouse Support [Disabled]
    Legacy USB storage detect [Enabled]
    Onboard Serial Port 1 [3F8/IRQ4]
    Onboard Parallel Port [378/IRQ7]
    Parallel Port Mode [SPP]
    x ECP Mode Use DMA 3
    Then setup the RAID by following instructions in chapter 5 of your motherboard manual.
    Motherboard manual large pdf file download give it time to finish then scroll to chapter 5---->http://download.gigabyte.ru/manual/m...-ud(s)2h_e.pdf
    After you get the array set be sure you (look at figure 5) page 80 set the Assignment to Y not N like in the figure 5
    This will assign the 2 hard drives for a RAID.
    Then you must reboot. Go into bios again and set:
    Code:
    Advanced BIOS Features
    Internal Graphics Mode j [UMA+SidePort]
    Internal Graphics Mode kl [UMA]
    UMA Frame Buffer Size [Auto]
    x Surround View Disabled
    Onboard VGA output connect [Auto]
    AMD C1E Support (Note) [Software SMI]
    Virtualization [Disabled]
    Patch AMD TLB Erratum (Note) [Enabled]
    AMD K8 Cool&Quiet control [Auto]
    } Hard Disk Boot Priority [Press Enter] Press Enter 1st boot to RAID
    First Boot Device [Floppy]
    Second Boot Device [Hard Disk]
    Third Boot Device [CDROM]
    Password Check [Setup]
    HDD S.M.A.R.T. Capability [Disabled]
    Away Mode [Disabled]
    Backup BIOS Image to HDD [Disabled]
    Init Display First [PCI Slot]
    Then reboot and run Windows setup again with the drivers as in F6 option for XP or page 85 in your manual for Vista or 7
    http://download.gigabyte.ru/manual/m...-ud(s)2h_e.pdf
    I hope this helps. Let us know how it's going.
    Last edited by artdrivers; 01-04-2010 at 05:33 AM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  3. #3
    Join Date
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    Default Re: sata drives not recognized on GA-MA785GMT-UD2H system...

    I can help which Windows are you using?

    Windows XP Pro non 64bit version. with service pack 2 and all updates applied.

    Are you using motherboard rev1.0 or rev1.1
    motherboard shows rev 1.0

    Updated bios for the board to version 5 from the gigabyte website and used Qflash utility.

    I have tried multiple times to use the settings below.

    OnChip SATA Controller [Enabled]
    OnChip SATA Type [RAID]
    x OnChip SATA Port4/5 Type IDE
    Onboard LAN Function [Enabled]
    Onboard LAN Boot ROM [Disabled]

    When I do, it does not even see the drives, but it does give an option for CTR F to set up raid, but then that screen gives options 1,2,3,4 but none of them do anything except 4, which shows no options for current drives (since it doesnt see the drives).

    I recently loaded bios optimized settings, will go back and reset them as indicated in your post and see if anything changes....

  4. #4
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    Default Re: sata drives not recognized on GA-MA785GMT-UD2H system...

    Well, I went back to the bios and set the settings as recommended. restarted with no differences. the system still does not see either of the two sata drives.

    they are plugged into the sata2/0 and sata2/1 ports. seems odd that they are not visible by the system.

    could that part of the board be bad?

  5. #5
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
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    Default Re: sata drives not recognized on GA-MA785GMT-UD2H system...

    I can help which Windows are you using? Are you using motherboard rev1.0 or rev1.1?
    You should have them installed in SATA2_0 & SATA2_1 Then go into bios and set
    Code:
    Integrated Peripherals
    OnChip IDE Channel [Enabled]
    OnChip SATA Controller [Enabled]
    OnChip SATA Type [RAID]
    x OnChip SATA Port4/5 Type IDE
    Onboard LAN Function [Enabled]
    Onboard LAN Boot ROM [Disabled]
    } SMART LAN [Press Enter]
    Onboard Audio Function [Enabled]
    Onboard 1394 Function [Enabled]
    OnChip USB Controller [Enabled]
    USB EHCI Controller [Enabled]
    USB Keyboard Support [Enabled]
    USB Mouse Support [Disabled]
    Legacy USB storage detect [Enabled]
    Onboard Serial Port 1 [3F8/IRQ4]
    Onboard Parallel Port [378/IRQ7]
    Parallel Port Mode [SPP]
    x ECP Mode Use DMA 3
    Then setup the RAID by following instructions in chapter 5 of your motherboard manual.
    Motherboard manual large pdf file download give it time to finish then scroll to chapter 5---->http://download.gigabyte.ru/manual/m...-ud(s)2h_e.pdf
    After you get the array set be sure you (look at figure 5) page 80 set the Assignment to Y not N like in the figure 5
    This will assign the 2 hard drives for a RAID.
    Then you must reboot. Go into bios again and set:
    Code:
    Advanced BIOS Features
    Internal Graphics Mode j [UMA+SidePort]
    Internal Graphics Mode kl [UMA]
    UMA Frame Buffer Size [Auto]
    x Surround View Disabled
    Onboard VGA output connect [Auto]
    AMD C1E Support (Note) [Software SMI]
    Virtualization [Disabled]
    Patch AMD TLB Erratum (Note) [Enabled]
    AMD K8 Cool&Quiet control [Auto]
    } Hard Disk Boot Priority [Press Enter] Press Enter 1st boot to RAID
    First Boot Device [Floppy]
    Second Boot Device [Hard Disk]
    Third Boot Device [CDROM]
    Password Check [Setup]
    HDD S.M.A.R.T. Capability [Disabled]
    Away Mode [Disabled]
    Backup BIOS Image to HDD [Disabled]
    Init Display First [PCI Slot]
    Then reboot and run Windows setup again with the drivers as in F6 option for XP or page 85 in your manual for Vista or 7
    http://download.gigabyte.ru/manual/m...-ud(s)2h_e.pdf
    I hope this helps. Let us know how it's going.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  6. #6
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
    1,470

    Default Re: sata drives not recognized on GA-MA785GMT-UD2H system...

    I forgot to mension save settings and exit bios. sorry it's alot easier to do it than to explain it.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  7. #7
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
    1,470

    Default Re: sata drives not recognized on GA-MA785GMT-UD2H system...

    Try disconnecting the ide hard drive for now just to see if it is causing the 2 TB limitation.
    Last edited by artdrivers; 01-04-2010 at 05:53 AM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  8. #8
    Join Date
    Jan 2010
    Location
    in a house
    Posts
    8

    Default Re: sata drives not recognized on GA-MA785GMT-UD2H system...

    I downloaded the manual, seems more detailed than the manual that came in the box; maybe not though.

    I would be able to follow the instructions easily if I could get the machine to recognize the drives. Setting the bios settings and restarting gives no appearance of the sata drives. they work fine in the other windows xp machine.

    I was hoping to set up raid 1 and have it be for the main file storage location and put the system on the ide seagate 40gb drive.

    Would that be possible? any ideas on why the MB & bios doesnt see the drives?

    are there additional bios settings that are hidden? power to the sata ports or something I'm not seeing?

  9. #9
    Join Date
    Apr 2009
    Location
    Virginia
    Posts
    1,470

    Default Re: sata drives not recognized on GA-MA785GMT-UD2H system...

    Are you aware of the 2TB limit? I am not saying that the motherboard is fully functional but you may need to try different things to be sure it is the motherboard before RMAing the motherboard and finding it to be something else. Have you updated the bios? Do you have another SATA hard drive? Have you tried just 1 of them? instead of 2? Just to see if the bios can see 1TB?
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  10. #10
    Join Date
    Jan 2010
    Location
    in a house
    Posts
    8

    Default Re: sata drives not recognized on GA-MA785GMT-UD2H system...

    I was not aware of a 2TB limit. Should not be a problem if the two drives are working in raid1, mirroring, right?

    I disconnected the IDE seagate 40GB drive, and one of the two sata 1TB hitachi drive. I recopied the drivers from the installation disk, and am working through the reinstall process... but it halted when it could not find any drives on the system to install the OS onto.

    the sata ports just do not seem to be functional at all. I have two other machines with gigabyte boards and they were no problem setting up. This one has taken me over two days of messing around and I'm getting pretty tired of it.

    Any additional suggestions?

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