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Thread: Sleep issues on GA-MA785GM-US2H




  1. #1
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    Default Sleep issues on GA-MA785GM-US2H

    Hi everybody.
    This seems like about the closest thing I could find to an official gigabyte support forum, so I'm wondering if anyone can inform me of any known S3 issues with this board or has seen these symptoms before.

    The main symptom of my problem is that upon waking from S3 sleep, I will get a BSOD or crash. It is extremely rare that the computer will successfully wake from sleep, unless I wake it immediately (within 2-3 seconds) of power being cut to the CPU.

    My system componest are as such:
    Motherboard: Gigabyte GA-MA785GM-US2H v1.0, BIOS F2 / F7 (current)
    CPU: Athlon II x4 605e / Phenom II x4 905e
    RAM: 2x 1GB Kingston HyperX DDR2-1066 / 2x 2GB Micron DDR2-1066
    Graphics: onboard Radeon 4200 128/256/512MB / Powercolor Radeon 3850 512MB
    HDD: 1TB WD Green / 320GB Seagate
    PSU: 400W Corsair CMPSU-400CX

    As you can see, I have swapped several of the components out for others. I have also tried these other debug steps:
    * replace Win7 Ultimate RC 7100 with clean Win7 Enterprise x64
    * reinstall graphics drivers
    * reinstall network drivers
    * clean boot (no startup / services)
    * capture BSOD with driver verifier
    * sfc scan
    * memtest86
    * SpinRite HDD diagnostic
    * Repair install of Win7 Enterprise
    * Clean install of Win7 Enterprise on different HDD

    None of the components have failed any of the diagnostics, and none of these steps or component replacements have made any change to the occurance of crashes on S3 resume.

    I think it's time to RMA the motherboard, but has anyone seen these symptoms before? I was excited when I found the new F7 BIOS that said something about resolving an S3 issue with this board, but it made no difference whatsoever.
    Last edited by veri745; 01-15-2010 at 01:20 PM.

  2. #2
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    Default Re: Sleep issues on GA-MA785GM-US2H

    Sleep issues Windows 7
    Did you check the power options?
    How to Manage Windows 7 Power Settings - EnterpriseITplanet.com / Green
    More proof that Microsoft is making you work at disabling power management options, users will have to open Show additional plans to display a third, High performance profile that shuts off the display after 15 minutes but never enters sleep mode.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  3. #3
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    Default Re: Sleep issues on GA-MA785GM-US2H

    Quote Originally Posted by artdrivers View Post
    Yes, I understand that I could disable sleep altogether, or even use S1 instead of S3, but I would like my HTPC to use minimal power when I'm not using it, and wake up quickly when I want to.

  4. #4
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    Default Re: Sleep issues on GA-MA785GM-US2H

    What I'm saying is When Windows 7 is set to performance mode it will default turn off display (15 min). and put computer to sleep (never). You can change this by going to Screen Saver or click on change power options. Look at the left panel and select Change when the computer sleeps. Then make your adjustments here, and save changes. I just tried it and it works for me. Did you try this?
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  5. #5
    Join Date
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    Default Re: Sleep issues on GA-MA785GM-US2H

    Quote Originally Posted by artdrivers View Post
    What I'm saying is When Windows 7 is set to performance mode it will default turn off display (15 min). and put computer to sleep (never). You can change this by going to Screen Saver or click on change power options. Look at the left panel and select Change when the computer sleeps. Then make your adjustments here, and save changes. I just tried it and it works for me. Did you try this?
    Yes, the power profile setting work fine for choosing when the computer sleeps. The problem comes when I try to wake the system up: it results in a BSOD or other hang.

  6. #6
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    Default Re: Sleep issues on GA-MA785GM-US2H

    Oh I see I'm just offering suggestions. How about a different PSU? This is in your motherboard manual page 24. ----> http://download.gigabyte.ru/manual/m...-ud(s)2h_e.pdf
    To meet expansion requirements, it is recommended that a power supply that can withstand high power consumption be used (500W or greater). If a power supply is used that does not provide the required power, the result can lead to an unstable or unbootable system.
    Last edited by artdrivers; 01-16-2010 at 06:21 AM.
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  7. #7
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    israel
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    Default Re: Sleep issues on GA-MA785GM-US2H

    update bios

  8. #8
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    Default Re: Sleep issues on GA-MA785GM-US2H

    bios f3 Fix system S3 compatibility issue while EuP enabled

  9. #9
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    Default Re: Sleep issues on GA-MA785GM-US2H

    Quote Originally Posted by gasan View Post
    bios f3 Fix system S3 compatibility issue while EuP enabled
    Thanks for the tip. My current BIOS is already F7, as stated above.

    I haven't gotten to try a different power supply yet, but I have trouble believing this issue could be caused by that. It does seem much more likely to be a BIOS, driver, or motherboard issue.
    The system only draws ~ 60W from the wall at idle, and around 130W under full load; the only reason I got a 400W power supply in the first place was because the become expensive or difficult to find reputable brands at lower wattages.
    Last edited by veri745; 01-17-2010 at 09:07 AM.

  10. #10
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    Default Re: Sleep issues on GA-MA785GM-US2H

    Quote Originally Posted by veri745 View Post
    Thanks for the tip. My current BIOS is already F7, as stated above.

    I haven't gotten to try a different power supply yet, but I have trouble believing this issue could be caused by that. It does seem much more likely to be a BIOS, driver, or motherboard issue.
    The system only draws ~ 60W from the wall at idle, and around 130W under full load; the only reason I got a 400W power supply in the first place was because the become expensive or difficult to find reputable brands at lower wattages.
    what ram timings are you using and voltages? i think it saves the sleep status to ram and resumes from it not 100% sure though so it could be incorrect ram settings,i dont think its psu related
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
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    Thermalright Silver Arrow Cpu Cooler
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