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Thread: Windows Experience Index and EP45-UD3P




  1. #21
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    Default Re: Windows Experience Index and EP45-UD3P

    OK, I downloaded a 720p demo clip from this website:

    http://www.h264info.com/?page_id=20

    I also downloaded ffdshow tryout from the website. (Let me know if this is what you wanted me to download, there are a lot of H264 codecs out there, this seemed to be pretty popular).

    The clip played fine in Windows Media Player, but how can I tell it's using the codec?

    Chris
    Last edited by CFoote; 04-09-2010 at 11:28 PM.

  2. #22
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    Default Re: Windows Experience Index and EP45-UD3P

    Hello,

    First post here, try and be nice :-)

    I have the EP45-UD3p and I am actually having the same problem. I just completed a fresh install of windows 7 x64 on my PC. I am using all of the default windows 7 x64 drivers except for the updated Nvidia driver from their website (version 197.13). My system specs are as follows:

    Gigabyte EP45-UD3P V1.6 FE BIOS
    Intel Core 2 Quad Q9550 OC'd to 3.4 GHz FSB-1600, VCore - 1.200, Completely Stable(Prime95 Tested)
    Corsair H50 CPU Cooler
    8GB Adata DDR2 PC26400 running at stock timings and speed
    1x Intel SSD 40GB V-Series (TRIM Enabled)
    2x Western Digital 500GB (WDC WD5000AAJS)
    EVGA Nvidia 9800 GT
    Corsair 620HX Modular Power Supply.

    I am unaware why I am having this problem as a result of a clean install. This was actually was the reason why I decided to do a fresh install.

    I have posted my most recent winsat dump below.

    Code:
    484585 (3972) - winsat\logging.cpp:0815: --- START 2010\4\9 9:48:59 AM ---
    484585 (3972) - winsat\main.cpp:4301: Command Line = "C:\Windows\system32\winsat.exe" formal -restart clean -cancelevent 4909fe25-41d8-441c-af45-27b0da85fdd3
    484585 (3972) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured
    484601 (3972) - winsat\main.cpp:4474: > IsFormal=TRUE  IsMoobe=FALSE.
    484648 (3972) - winsat\main.cpp:4585: Watch dog system enabled
    484648 (3972) - winsat\main.cpp:4600: Main watch dog timer set to 600.0 seconds
    484648 (3972) - winsat\main.cpp:3115: A failure occured while trying to read partial assessments from the datastore.  Running full assessment
    484648 (3972) - winsat\main.cpp:2490: > DWM Running.
    484897 (3972) - winsat\main.cpp:2497: > turning off DWM.
    484897 (3972) - winsat\main.cpp:2470: > EMD service will be restored on exit.
    484913 (3972) - winsat\syspowertools.cpp:0983: > Read the active power scheme as '8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
    484913 (3972) - winsat\main.cpp:2793: > power policy saved.
    484944 (3972) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
    484944 (3972) - winsat\main.cpp:2814: > power policy set to maximum.
    485880 (3972) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance
    485880 (3972) - winsat\main.cpp:0948: > IsOfficial=TRUE  IsFormal=TRUE  IsMoobe=FALSE  RanOverTs=FALSE  RanOnbatteries=FALSE
    485880 (3972) - winsat\main.cpp:1775: > Run Assessment features 
    486052 (3972) - winsat\main.cpp:1775: > Run Assessment dwm -aname DWM -time 10 -fbc 10 -disp off -normalw 12 -width 1280 -height 1024 -winwidth C(1144) -winheight C(915) -rendertotex 6 -rtdelta 3 -nolock
    497752 (3972) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 19606200
    497752 (3972) - winsat\main.cpp:2037: > DWM Assessment results processing SUCCESS
    497752 (3972) - winsat\main.cpp:1775: > Run Assessment d3d -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
    503789 (3972) - winsat\main.cpp:1775: > Run Assessment d3d -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
    509826 (3972) - winsat\main.cpp:1775: > Run Assessment d3d -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
    516066 (3972) - winsat\main.cpp:1775: > Run Assessment d3d -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
    522369 (3972) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname Batch -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(10) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
    528406 (3972) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname Alpha -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 300 -batchcnt C(75) -objs C(26) -rendertotex 6 -rtdelta 3 -texpobj C(1)
    534397 (3972) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname Tex -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -texshader -totaltex 10 -texpobj C(4) -rendertotex 6 -rtdelta 3
    540746 (3972) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname ALU -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 500 -batchcnt C(125) -objs C(20) -noalpha -alushader -totaltex 10 -texpobj C(1) -rendertotex 6 -rtdelta 3
    546861 (3972) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname GeomF4 -time 7 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 150;200;241 -batchcnt C(50);C(200);C(300) -objs C(12);C(26);C(45) -noalpha -geomf4shader -texpobj C(0) -rendertotex 6 -rtdelta 3 -tierframes 60 -tiertime 1
    555207 (3972) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname GeomV8 -time 7 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75;100;120 -batchcnt C(25);C(100);C(150) -objs C(8);C(17);C(29) -noalpha -geomv8shader -texpobj C(0) -rendertotex 6 -rtdelta 3 -tierframes 60 -tiertime 1
    563194 (3972) - winsat\main.cpp:1775: > Run Assessment d3d -dx10  -aname CBuffer -time 5 -fbc 10 -disp off -animate 10 -width 1280 -height 1024 -totalobj 75 -batchcnt C(25) -objs C(8) -rendertotex 6 -rtdelta 3 -texpobj C(1) -cbuffershader -cbufa 2 -cbuff 5 -cbufp 6
    569044 (3972) - winsat\main.cpp:1775: > Run Assessment mfmedia -input C:\Windows\Performance\WinSAT\winsat.wmv -nopmp
    572414 (3972) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_MPEG2_HD_15mbps.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
    579013 (3972) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_VC1_15mbps.wmv -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
    585892 (3972) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480i_5sec_6mbps_new.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
    592569 (3972) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480p_5sec_6mbps_new.mpg -dshow -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
    599043 (3972) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_1080_5sec_10mbps_h264.mp4 -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 135 -expfrmmax 150 -overrideframetype prog
    605377 (3972) - winsat\main.cpp:1775: > Run Assessment mediaex -input C:\Windows\Performance\WinSAT\Clip_480_5sec_6mbps_h264.mp4 -video offscreen -audio mute -width 100%m -height 100%m -constrain -savereg -autoprofname -expfrmmin 270 -expfrmmax 300 -overrideframetype int2fps
    611586 (3972) - winsat\main.cpp:1775: > Run Assessment media -input C:\Windows\Performance\WinSAT\winsatencode.wmv -encode C:\Windows\Performance\WinSAT\winsat.prx
    615486 (3972) - winsat\main.cpp:1775: > Run Assessment moobego 
    615486 (3972) - winsat\main.cpp:1775: > Run Assessment cpu -encryption -up
    625610 (3972) - winsat\main.cpp:1775: > Run Assessment cpu -compression -up
    635641 (3972) - winsat\main.cpp:1775: > Run Assessment cpu -encryption2 -up
    645719 (3972) - winsat\main.cpp:1775: > Run Assessment cpu -compression2 -up
    655828 (3972) - winsat\main.cpp:1775: > Run Assessment cpu -encryption
    666015 (3972) - winsat\main.cpp:1775: > Run Assessment cpu -compression
    676201 (3972) - winsat\main.cpp:1775: > Run Assessment cpu -encryption2
    686373 (3972) - winsat\main.cpp:1775: > Run Assessment cpu -compression2
    696591 (3972) - winsat\main.cpp:1775: > Run Assessment mem 
    701942 (3972) - winsat\main.cpp:1775: > Run Assessment disk -seq -read -n 0
    704578 (3972) - winsat\main.cpp:1775: > Run Assessment disk -ran -read -n 0
    705015 (3972) - winsat\main.cpp:1775: > Run Assessment disk -scen 2009 -drive C:
    771034 (3972) - winsat\processresults.cpp:4018: > Wrote video memory bandwidth to the registry 19606200
    771034 (3972) - winsat\processresults.cpp:0962: > Wrote cpu expression compression score to the registry 252
    771034 (3972) - winsat\processresults.cpp:1004: Total physical mem available to the OS : 7.99 GB (8,588,148,736 bytes)
    771034 (3972) - winsat\processresults.cpp:1253: Skipping StdDefPlayback limit check.
    771034 (3972) - winsat\processresults.cpp:1265: Skipping StdDefPlayback limit check.
    771034 (3972) - winsat\processresults.cpp:1480: > Wrote disk score to the registry 760
    771034 (3972) - winsat\processresults.cpp:1498: > Wrote random read disk score to the registry 219842
    771034 (3972) - winsat\processresults.cpp:4371: The Disk Responsiveness Metric is being capped
    771050 (3972) - winsat\main.cpp:0948: > IsOfficial=TRUE  IsFormal=TRUE  IsMoobe=FALSE  RanOverTs=FALSE  RanOnbatteries=FALSE
    771050 (3972) - winsat\main.cpp:4736: ERROR:  Unable to save validated results.
    771081 (3972) - winsat\syspowertools.cpp:1015: > Set the active power scheme to 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c'
    771081 (3972) - winsat\main.cpp:2855: > Power state restored.
    771081 (3972) - winsat\main.cpp:2870: > Successfully reenabled EMD.
    771081 (3972) - winsat\main.cpp:2896: > Composition restarted
    771097 (3972) - winsat\watchdog.cpp:0311: Watch dog system shutdown
    771097 (3972) - winsat\main.cpp:4909: > exit value = 1.
    .
    Last edited by GregorySwan1985; 04-09-2010 at 11:34 PM. Reason: I can not spell :-)

  3. #23
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    Default Re: Windows Experience Index and EP45-UD3P

    Hi Greg,

    Welcome to the club :-) But I am glad you found us, because you can help us solve this problem. We have a great bunch of folks here who are trying to help us, and they have Gigabyte contacts too :) Just so you know, you are getting the exact same error I am getting.

    ----------------------------------------------------------

    FYI, Lsdmeasap, just wanted to let you know that I had today off from work and I took out the ATI 5750 and installed a 8600GT. Same result -- Windows Experience Index gave me the same error...

    I will PM you my contact information, and it sounds like you have another person here who can help us too.

    Thanks for your help.

    Chris
    Last edited by CFoote; 04-10-2010 at 01:31 AM.

  4. #24
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    Default Re: Windows Experience Index and EP45-UD3P

    Quote Originally Posted by GregorySwan1985 View Post
    Hello,

    First post here, try and be nice :-)

    I have the EP45-UD3p and I am actually having the same problem. I just completed a fresh install of windows 7 x64 on my PC. I am using all of the default windows 7 x64 drivers except for the updated Nvidia driver from their website (version 197.13). My system specs are as follows:

    Gigabyte EP45-UD3P V1.6 FE BIOS
    Intel Core 2 Quad Q9550 OC'd to 3.4 GHz FSB-1600, VCore - 1.200, Completely Stable(Prime95 Tested)
    Corsair H50 CPU Cooler
    8GB Adata DDR2 PC26400 running at stock timings and speed
    1x Intel SSD 40GB V-Series (TRIM Enabled)
    2x Western Digital 500GB (WDC WD5000AAJS)
    EVGA Nvidia 9800 GT
    Corsair 620HX Modular Power Supply.

    I am unaware why I am having this problem as a result of a clean install. This was actually was the reason why I decided to do a fresh install.

    I have posted my most recent winsat dump below.
    * Log Snipped for forum post character limit *

    Thanks for posting your log! This might help, it did make me think of a few things you guys could try.

    First of all Google makes me ask, do any of you have Kaspersky installed? If so fully uninstall it and reboot and try again.

    Now, onto my thoughts...

    The Disk Responsiveness Metric is being capped I see in your log.

    What disk modes are you guys running? If IDE, please try AHCI, if AHCI please try IDE and see if things are the same. To Enable you to switch modes (Vista/Win 7 Only) make these changes in the registry, then you can switch back and forth in ther BIOS

    Enable switching between all IDE/AHCI/RAID modes by changing "Start" Values in these keys to 0
    Code:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Msahci\Start
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Pciide\Start  
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\iaStorV\Start
    Are you guys using the latest Intel Drivers? The new 9 series ones, or 8? If it is the newer 9 ones, did this problem also occur with the older series 8 ones? Try both out and see either way.

    No matter the driver, or disk method, do you guys have "Write Back Cache" enabled, try both enabled and disabled. You will find this option in Device Manager, disk drives, then right click your disk and choose properties. In the properties window to to the policies tab, and check the bottom two boxes, if they are already checked uncheck them and try it that way. Also try with only enable write cache checked and not the advanced performance box as well.

    Gregory's log seems to indicate disk errors of file errors, looks like the graphics tests went ok.

    You guys can also try these two file system checks, the later will need your install disk hady (DO NOT RUN WITHOUT ONE!)

    Open a cmd window and run the following, space is required. Say yes, yes, then reboot and let the chkdsk run

    Code:
    chkdsk /f
    The next one is windows system file checker, this will require you to have a install disk on hand in case it needs to replace files. DO NOT Run without a disk, because it deletes system files as it finds problems, then if you do not have a disk to replace them your sytem will fail to boot if you close out without giving it a install disk when prompted

    Open a administrator command propmpt and enter the following, space is required

    Code:
    SFC /SCANNOW

    You guys can also try deleting the winsat datastore XML Files, which in Gregory's log looks like it may be corrupted, so this could help him or any of you.

    1. Click Start, type the following path in the Start Search box,
    and then press ENTER:

    C:\Windows\Performance\WinSat\DataStore

    2. Delete all the .xml files in the folder


    CFoote, can you post me your log, it is located here
    C:\Windows\Performance\WinSAT


    Also, what power scheme's are you guys using? Please try default balanced and default high performance to see if this change helps anything

    And, are you guys both using WDDM GFX Drivers? If not please try a WDDM driver, if you cannot find one for your device let me know and I will show you where one is, or you can simply try removing your current drivers full and rebooting and run windows update and it should give you a WDDM driver. Could also test with the default MS one as well while you were at this, but that might not help as I doubt it would run the graphical tests.

    Thanks, maybe we can fix this without further help needed. I will go ahead and forward your contact information to Gigabyte though just in case.

    Thanks!
    Last edited by Lsdmeasap; 04-10-2010 at 02:55 AM.

  5. #25
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    Default Re: Windows Experience Index and EP45-UD3P

    I will be sure to try these suggestions when I get home from work. Thank you.

  6. #26
    Lsdmeasap's Avatar
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    Default Re: Windows Experience Index and EP45-UD3P

    Hope it helps! Let us know how you get long.

    CFoote, you still around?

  7. #27
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    Default Re: Windows Experience Index and EP45-UD3P

    Hey there,

    Yep, I'm still here, and read your suggestions. I'm actually in the middle of remodeling a bathroom in my house, so time on the weekends is tough to come by right now. I will definitely try your suggestions and also post the error log so we can see whats going on.

    Thanks for your help :) I hope we can get to the bottom of this...

    Chris

  8. #28
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    Default Re: Windows Experience Index and EP45-UD3P

    OK guys,

    I have been keeping a text file of what I have been trying in order to get the WEI to work.
    So far I have tried the following with no success:

    -Both File System Checks - I walked away from the chkdsk but WEI still did not work after it
    finished
    -Both AHCI and IDE mode
    -Using WDDM Nvidia driver(Default with win 7 install?) and Nvidia propietary driver
    -Deleted all of the files in the WinSat\DataStore folder
    -High Performance power scheme, Balanced Power Scheme
    -Write Caching only, Write Caching with buffer flushing off, and neither.
    -Standard AHCI Drivers, Intel 9 Series Storage Driver, Intel 8 Series Storage Driver

    I also would like to point out another interesting detail. When I go to the Properties window
    for My Computer, It states the the "System Rating is not available". If I am correct
    normally an unrated computer would say something along the lines of
    "this computer has not yet been rated" instead of being unavailable at all. I also am using
    AVG Free Anti Virus. In scouring the web for this problem I did also notice Kaspersky was problematic
    with WEI, nevertheless that is not a problem in this case.

    At this point I have reached a sort of stand still as I believe I have exhausted the first round of suggestions from lsdmeasap. For which I am very grateful for.

    I would like to also point out that I used to have a EP45-UD3L motherboard as recently as 2 weeks ago, and WEI worked then. Which has definitely lead me to believe that the problem lies with some sort of motherboard compatibility issue. Hope this helps and thank you for such quick replies.

  9. #29
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    Default Re: Windows Experience Index and EP45-UD3P

    Hi CFoote,

    What is your motherboard revison? 1.0, 1.1 or 1.6? Where did you connect your Raptor? On Intel SATA or Gigabyte SATA?
    Enter BIOS and load Opt., disable Gigabyte SATA manually in BIOS. Did you ask the Western Digital for any F/W updates on your Raptor?
    If you have Vista OS, please also try Vista. And the last, where did you get your Windows 7 from? Thanks.

  10. #30
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    Default Re: Windows Experience Index and EP45-UD3P

    Thanks for your testing Gregory! Sorry nothing I thought of helped. Does your log look the same now that is has been recreated?

    Did you try older BIOSes as well guys? Sorry if you already said, just checking. IF you do try older BIOSes, please be sure you go through the load optimized/save/reboot then make changes routine before getting into windows to check. Also in Qflash disable "Keep DMI Data" when you flash

    CFoote, let me know when Gigabyte gets in touch with you, and how things are progressing with them. Thanks

    In regards to the above questions, made me think. You guys are using official BIOSes correct? I mean not modified ones to get around windows activation right? I don't care, just checking to be sure this is not part of the problem.

    And Gigabyte ports/drivers, please remove these drivers via device manager or add/remove programs if you are not using RAID on those ports. Did you guys install drivers via the CD with Express install, if so these would be installed even if not needed. So check that out as well.
    Last edited by Lsdmeasap; 04-12-2010 at 01:33 PM.

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