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Thread: Help with ACPI LED




  1. #11
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    Default Re: Help with ACPI LED

    try for rma,i had pins as bad as that,i explained that the board arrived in that state and gigabyte repaired/replaced it free of charge,im not suggesting thats what they will do for you but its worth a try
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  2. #12
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Help with ACPI LED

    They can replace the socket, but that is not what would happen even they did give you an approved RMA. They would simply send you a new or used certified board and toss yours in the corner or trash it.

    Marco mode would be best on, maybe your camera just wont take good images? Use as much light in the room as you can, and turn off the flash. If that does not help try with flash on, but still as much light in the room as you can.

    Did you shrink the images? Maybe that is the issue, you don't have to. Put them in a zip file and upload to somewhere, we can download them and look no problem

    Since they are just bent then the only thing you can do is try to RMA, I would call in and talk to someone before sending out the board so you are not wasting time or $$.

    Your cooler would not have done this, once the CPU is in the socket damage like this couldn't happen no matter how pressure is applied to the socket, this damage had to occur when there was no CPU in the socket.

    They might give you a RMA if you call and be nice, and get someone in a good mood. If they tell you no, no matter what, try insisting to them that you will pay for a replacement socket, this may get you a yes for $50-60, and then they would just send you a recertified board most likely

  3. #13
    Join Date
    Feb 2010
    Location
    Illinois
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    26

    Default Re: Help with ACPI LED

    Quote Originally Posted by Lsdmeasap View Post
    They can replace the socket, but that is not what would happen even they did give you an approved RMA. They would simply send you a new or used certified board and toss yours in the corner or trash it.

    Marco mode would be best on, maybe your camera just wont take good images? Use as much light in the room as you can, and turn off the flash. If that does not help try with flash on, but still as much light in the room as you can.

    Did you shrink the images? Maybe that is the issue, you don't have to. Put them in a zip file and upload to somewhere, we can download them and look no problem

    Since they are just bent then the only thing you can do is try to RMA, I would call in and talk to someone before sending out the board so you are not wasting time or $$.

    Your cooler would not have done this, once the CPU is in the socket damage like this couldn't happen no matter how pressure is applied to the socket, this damage had to occur when there was no CPU in the socket.

    They might give you a RMA if you call and be nice, and get someone in a good mood. If they tell you no, no matter what, try insisting to them that you will pay for a replacement socket, this may get you a yes for $50-60, and then they would just send you a recertified board most likely
    I'll keep these idea in mind, odd thought how it happened, considering what you have told me. There has been at least once I can recall powering on a MB with no CPU in the socket at all with out any problems. The other odd part to all this, there had been 2 pins on the board that got bent, probably both by me, which I was able to mostly return to normal position and the board was running fine like that. Again, thanks for all the help.
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  4. #14
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Help with ACPI LED

    No CPU in the socket would not damage anything, as no power would go through the board so nothing could be hurt anyway.

    2 bent pins, do you mean before all this? Sounds like you need to be more careful around your CPU socket :)

    Please do keep us posted on what you find out when you call for a RMA, if you do, thanks!

  5. #15
    Join Date
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    Default Re: Help with ACPI LED

    RMA was approved, buddy of mine got me the board, so he set everything up, but shipping will be done to and from me, so not sure exactly what he told them, but I had linked him here and talked on MSN. As to the bent pins, yes before, one was definitely by my hand, the other not a clue in the world. Crazy thing to all this is I've been much more responsible with my hardware lately. Anyway, thanks for all the answers and help you guys.
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  6. #16
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Help with ACPI LED

    Did you call it in? RMA approved means nothing if you didn't call and talk to them, they issue RMA approved and a # when you submit for a RMA.

    Well hope it works out for you and your buddy actually did call them, let us know how things progress

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