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Thread: A question abut warranty




  1. #1
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    Default A question abut warranty

    I have often wondered this. When you send back a product under warranty to the place of purchase is it their responsibility to refund the cost of shipping the faulty product back to the store? After all you already paid for shipping once why should you have to pay for it again? And if it is the responsibility of the store to refund the postage and they do not are they charging out the cost of postage to the manufacturer and making a nice little profit on the side?
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  2. #2
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    Default Re: A question abut warranty

    Bump# Would have thought someone would know the answer to this?
    Intel i7 920
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  3. #3
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    Default Re: A question abut warranty

    you mean do you have to pay for postage from the shop you bought the chip from back to intel?? i shouldnt think so it should be free,unless intel found no fault with the chip then they would probably charge you handling fee and postage back to you

    any rma/postage on any component if its under warranty should be free unless no fault is found then they charge you a handling fee
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  4. #4
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    Default Re: A question abut warranty

    Thankyou. So if I was to send a faulty component back to a Re seller. And it then went on to the manufacturer for repair or replacement. Does the seller have to not only send me the replacement but also refund the money it cost me to post back to them?
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  5. #5
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    Default Re: A question abut warranty

    Quote Originally Posted by i7 920 View Post
    Thankyou. So if I was to send a faulty component back to a Re seller. And it then went on to the manufacturer for repair or replacement. Does the seller have to not only send me the replacement but also refund the money it cost me to post back to them?
    they normally email you a freepost label which you print off and attach to the parcel,thats what they do here in the uk,then they mail you the repaired/replaced component free of charge unless its tested and found not faulty,then you have to cover postage and handling fees
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  6. #6
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    Default Re: A question abut warranty

    Now that is a good idea. I wonder why they do not do that here in Australia? They are probly supposed to and I am uncovering a massive raught of the warranty system lol.
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  7. #7
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    Default Re: A question abut warranty

    ask the shop your returning it too if they could email you a freepost label so that you can return the chip to them
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

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