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Thread: Find the bent pin!




  1. #21
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    Default Re: Find the bent pin!

    they should repair bent pins without charge,they fixed mine for free,your best email them and ask
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  2. #22
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Find the bent pin!

    Yes, normal policy is to deny RMA for bent pins, but with this socket I have seen MANY people get approved RMA's with bent pins, as they must know this also happens in manufacturing as well.

    I've actually been sent a brand new board direct from the factory, that had bent pins. So it can happen for sure!

    Some of these do not look that way, but the will probably honor a RMA for you. Since you are right there in CA, shipping to them, and them back to you, shouldn't take too long at all.

    You could also call in and talk to someone about it all before starting the RMA if you wanted.

    Here are the bent pins I see, and from these images the pins actually look broke (Top missing or bent over the wrong way). As for the other images, I do see 1-2 other possible bent pins, but these are plenty enough for you to go ahead and RMA.










    No need for further images or messing with this really until you get a different board, put the socket cover on and start the RMA process via online or on the phone.

    RMA online
    RMA

    Contact them directly on the phone (Select USA)
    Contact Us - GIGABYTE

    We could waste a few days trying settings to see if that would fix it, but I'm 99.9% sure it wont with that many pins possibly damaged.

  3. #23
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    Default Re: Find the bent pin!

    I'll go ahead and give them a call. Geez, i guess next time i build a computer I really need to make sure the numbers add up.. Funny thing Is i never saw it say 6gigs when booting but I never thought much about it until i turned off the page file and ran out of memory. I'll go ahead and update this with any news in case anyone is still curious.

    Thanks all for the help

  4. #24
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    Default Re: Find the bent pin! - Triple Channel Memory error - not reading all three sticks

    I had the same problem with a GA-X58A-UD7. (Win7 said 6GB but only 4usable. BIOS would show 3 sticks (slots 1,3,5) but only slots 1,4 enabled for a total of 4GB of 6GB possible.)

    I tried:
    -Searching for the bent pin.
    -Rotating my RAM till my eyes and fingers bled.

    For me the answer was (I was lucky)
    -I rebooted and chose the option "Load Fail-safe Defaults" then it rebooted and everything worked just fine.

    I also verified with ZCPU that the RAM was now running in triple channel mode (which it did not before.)

    So, yea, if anyone has similar issues the real answers are:
    1. Broken pins.
    2. Bad RAM
    3. BIOS settings wrong (sometimes shipped that way, like my mobo)

    Just had to post since i burned up a whole day of my weekend trying to fix this. Good luck to everyone out there with PC issues.

    -Cab

  5. #25
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    Default Re: Find the bent pin!

    I got a tracking number today... It doesn't sound like they did anything. Looks like they tested and are sending it back. I hope I'm mistaken or I'm going to be pretty sad lol

  6. #26
    Acebmxer's Avatar
    Acebmxer is offline Gigabyte Elite
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    Default Re: Find the bent pin! - Triple Channel Memory error - not reading all three sticks

    Quote Originally Posted by CabiusMAX View Post
    I had the same problem with a GA-X58A-UD7. (Win7 said 6GB but only 4usable. BIOS would show 3 sticks (slots 1,3,5) but only slots 1,4 enabled for a total of 4GB of 6GB possible.)

    I tried:
    -Searching for the bent pin.
    -Rotating my RAM till my eyes and fingers bled.

    For me the answer was (I was lucky)
    -I rebooted and chose the option "Load Fail-safe Defaults" then it rebooted and everything worked just fine.

    I also verified with ZCPU that the RAM was now running in triple channel mode (which it did not before.)

    So, yea, if anyone has similar issues the real answers are:
    1. Broken pins.
    2. Bad RAM
    3. BIOS settings wrong (sometimes shipped that way, like my mobo)

    Just had to post since i burned up a whole day of my weekend trying to fix this. Good luck to everyone out there with PC issues.

    -Cab
    That is weired that loading fail safe defaults worked for you. The correct option to choose load Optimized defualts.

    One of the noticable things defferent in those setting are the cpu clock drive and pci express clock drive

    Faile safe set these at 700/700
    Optimized Defualts uses 800/900

    There are other hidden settings in the background that are different. But the default values for those settings are supposed to be 800/900 and dont need to be changed even for extreme overclocking.
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  7. #27
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Find the bent pin!

    Quote Originally Posted by ant View Post
    I got a tracking number today... It doesn't sound like they did anything. Looks like they tested and are sending it back. I hope I'm mistaken or I'm going to be pretty sad lol
    I am sure they either fixed the pins or are sending you a different board, they couldn't miss that.

    @ CabiusMAX

    Nice to see you got things going!

    Normally even with a failed channel CPU-z and other programs will still show triple channel, the only real thing to trust is the total amount of memory shown in Taskmanager.

    @ Acebmxr, maybe fail safe helped him because in default auto set his QPI/Vtt too high or something?

    It does seem odd for sure, if I were him I'd be trying more starting with optimized and manual BIOS adjustments until things were going smoothly again.

  8. #28
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    Default Re: Find the bent pin!

    I received the motherboard back today. (I got a tracking number last night, talk about fast :D)

    I am happy to report that I am now using all 6GB of ram.

    Thank you all for the help. Now to read up on overclocking since I have to go through the horrible process all over!

    Many thanks everyone, especially LSD.

  9. #29
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    California
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    Default Re: Find the bent pin!

    Hmm, is 50C @ stock speed considered too hot? Load is low.

    Er you guys can ignore this, just noticed the heatsink fans were not connected. I thought it sounded too quiet. temps dropped to 35 when I plugged them in.
    Last edited by ant; 11-03-2010 at 01:34 PM.

  10. #30
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    Default Re: Find the bent pin!

    did they charge you for the repair? i know asus flat refuse for bent pins
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
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    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

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