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Thread: Renesas Electronics USB 3 Host Controller - This device cannot start. (Code 10)




  1. #21
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    Default Re: Renesas Electronics USB 3 Host Controller - This device cannot start. (Code 10)

    Cleared CMOS and reinstalled BIOS using Qflash as suggested - still the same issue.
    Reinstalled Windows - didn't help either - USB 3.0 still doesn't work... What else I could try?

    Actually, having another problem with USB on this motherboard, not sure if this is related. One of my USB devices (Philips SRM5100 remote control) installs normally (from Windows update) and works fine for a while. But after 30-60 minutes it stops working and appears with exclamation mark in device manager as an unknown device with status "Code 43: Windows has stopped this device because it has reported problems". This seems to happen regardless of which USB port is used. Reboot temporary fixes the problem (not always), but it fails again after a little while. USB keyboard and mouse works fine. The same remote control has been working on another Windows 7 x64 PC for over a year without any problems.

    Could all this indicate a hardware fault?

  2. #22
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    Default Re: Renesas Electronics USB 3 Host Controller - This device cannot start. (Code 10)

    any software with the remote? try right clicking it and run as admin or try running in xp compatibility mode,could be hardware or more likely a bios fault,as in not supported properly
    Gigabyte z77x UP4-TH F11c Modded Bios
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  3. #23
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    Default Re: Renesas Electronics USB 3 Host Controller - This device cannot start. (Code 10)

    No, there is no software, just drivers automatically pulled from Windows Update.
    And as I said it works fine on another PC with the same OS.

  4. #24
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    Default Re: Renesas Electronics USB 3 Host Controller - This device cannot start. (Code 10)

    OK. Will have to return the motherboard. Can't think of what else I could try...

  5. #25
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    Default Re: Renesas Electronics USB 3 Host Controller - This device cannot start. (Code 10)

    Quote Originally Posted by arunas View Post
    OK. Will have to return the motherboard. Can't think of what else I could try...
    yes you could have a faulty usb3 controller,youve tried everything you can,you can either contact the place of purchase for an rma ticket or contact gigabyte uk directly
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  6. #26
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    Default Re: Renesas Electronics USB 3 Host Controller - This device cannot start. (Code 10)

    Tried both actually - contacted Gigabyte yesterday morning. Still no response and on their case tracking system can see that they haven't event read it yet...
    Much better results from contacting the retailer (Ebuyer) - 5 minutes phone conversation and got approved RMA. They are collecting the motherboard for a replacement on Monday.

    Fingers crossed - hopefully the replacement will work as it should...

  7. #27
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    Default Re: Renesas Electronics USB 3 Host Controller - This device cannot start. (Code 10)

    Sorry to hear you were unable to solve this!!

    Hopefully the new board will work better for you.

    Do you have USB 3 drives, if not why all the worry into this? Just wondering, I know I wouldn't RMA over something I'm not using.

  8. #28
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    Default Re: Renesas Electronics USB 3 Host Controller - This device cannot start. (Code 10)

    Well, don’t have any USB-3 devices right now, but this is brand new board and I expect it to last me 3 - 5 years. I’m sure by that time USB-3 will become much more widespread. Other thing is that even USB-2 ports on this board seem to be misbehaving. In any case I paid a full price for it and don’t see any reason why I should accept faulty hardware.

  9. #29
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    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Renesas Electronics USB 3 Host Controller - This device cannot start. (Code 10)

    Ya I hear that!

    Well let us know how the new board works out for you. Did you UV mark the old one, or write down the serial, just to be sure they give you a new one?

  10. #30
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    Default Re: Renesas Electronics USB 3 Host Controller - This device cannot start. (Code 10)

    Can confirm that it was a faulty board. The new one works just fine.
    Thanks for your help.

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