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Thread: System freeze on X58A-UD3R rev 2




  1. #1
    Join Date
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    Default System freeze on X58A-UD3R rev 2

    Hi all,

    This is a new built started 3 weeks ago. I spent a lot of time trying diferent things (on the default assumption that memory is first to blame) but no fix found.

    I'm looking for some wisdom on what might be the cause of random system freeze, meaning the keyboard and mouse are stuck and the UI frozen. It happens gradually not all of a sudden. They happen often enough but random. Sometimes no freeze even under heavy load with Intel Burn or Everest, etc, and sometimes is almost at idle reading a web page. When this happens I can hear that the fans are going to minimal speed - sign that the CPU load goes to idle. This is also confirmed by the power consumption when I powered the machine via Kill A Watt device. I can see HDD activity via the HDD LED keep going.

    I tested the memory extensively with lattes memtest86+ and no errors in default or OC to 16600 mode. It is now left on optimized/defaults (1066).

    There is no error or unusual stuff left in Windows event log. There is no crash. It does not matter how long I wait it never recovers.

    Sometimes I do get a BSOD but when the machine is left to sleep by itself. The error is power management related (0x9f DRIVER_POWER_STATE_FAILURE).

    Do you guys have any advise? Have anyone else posted something similar (I searched but could not find).

    Config:
    mobo - X58A-UD3R rev 2
    mem - OCZ3G1600LV6GK
    BIOS - FD, all mem and CPU settings on auto/optimized
    OS - Win7 64 Ultimate
    GPU - ATI (older 2xxx) or nVidia (new EVGA 01G-P3-1452-TR) based - makes no difference
    PSU - OCZ ModXStream Pro OCZ700MXSP
    BOOT/SYS - RAID0 on Intel port 0 and 1 using 160GB Seagate SATA HDD same model
    DATA - RAID0 on Intel port 4 and 5 using 250GB Fujitsu SATA HDD same model. Ports 2,3 left empty for future expansion.
    DVD - Gigabyte controller port 8 set to SATA/IDE

  2. #2
    Join Date
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    Location
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    Default Re: System freeze on X58A-UD3R rev 2

    you need to set manual ram speed/timings and voltages

    set dram to 1.66v
    set qpi/vtt to 1.315000v
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
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    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
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    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  3. #3
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: System freeze on X58A-UD3R rev 2

    I would also update to the latest BIOS if you are having S3 sleep issues.

    In order to resume from sleep you need to be sure your system is 100% tested stable also, with memtest86+ and something like Prime95, OCCT, LinX, ect.

  4. #4
    Join Date
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    Default Re: System freeze on X58A-UD3R rev 2

    I'm running the latest BIOS now (beta). Yes, I'm doing the testing using Prime95, OCCT, and IntelBurn test. The behaviour has not improved.

    I'll try the memory settings next although if it is having problems at 1066 I do not see how it will run better at teh memory ratead speed 1600.

  5. #5
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    Default Re: System freeze on X58A-UD3R rev 2

    try with more qpi/vtt voltage,try 1.350000v
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  6. #6
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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  7. #7
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    Default Re: System freeze on X58A-UD3R rev 2

    Hi there,

    Sorry for the delayed reply. I've been away.

    Those settings do not change machine behaviour.

    I've seen memory problems before but this is nothign like that. First a few GUI apps (usually IE) start not responding to input then more and more, then it is hard to impossible kill them, perfmon reports 100% CPU when the on the wire power meter and computer fans idicate there is idle load, untill all GUI apps stop responding. At this time the console apps still work (if a cmd window was open before) and I can try killing some of the processes but for some (like perfmon, prime95, task manager, bench32) I'm getting access denied. Going further the console apps start returning later and later untill the latency is so large (tens of minutes) that I just gave up. In the past if I go further the experience is that the system is going to stop responding to mouse and keybord.

    What I know is that this is not a storage, power, or video problem. It should be one of the mobo, CPU or memory, although I don't believe the memory is to blame this time.

    I no longer have the package for CPU and memory so I can no longer RMA them.

    I'm very close to be out of the RMA window for the mobo. So I think it will be wise to RMA the mobo.

    How can you tell if a CPU is bad? Are there any tools to test a i7 950 on its own w/o the OS being involved?

    Thanks,
    Doru

  8. #8
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: System freeze on X58A-UD3R rev 2

    If you live in the US you can RMA for up to 3 years on the board.

    Have you tested a clean install to rule out any software-side issues?

    Could you please post your full settings in a template from my signature.

    Can you test with another power supply, or have you already? If so which was it?

  9. #9
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    Default Re: System freeze on X58A-UD3R rev 2

    I clean install it a few times, last time taking care to install minimum software necessary.

    The other power supply was a 450W antec not powerful enough for the nVidia card and all the storage. I only used the older less demanding ATI card with it.

    Code:
    CPU = Intel i7 950
    Motherboard = X58A-UD3R rev 2
    BIOS Version = FE1 beta
    Ram = OCZ3G1600LV6GK
    
    Advanced CPU Features:
    CPU Clock Ratio ................................ [23x]
    Intel(R) Turbo Boost Tech .................. [Auto]
    CPU Cores Enabled ............................ [All]
    CPU Multi Threading .......................... [Enabled]
    CPU Enhanced Halt (C1E) ................... [Auto]
    C3/C6/C7 State Support .................... [Disabled]
    CPU Thermal Monitor ......................... [Auto]
    CPU EIST Function ............................ [Auto]
    Virtualization Technology ................... [Enabled]
    Bi-Directional PROCHOT ..................... [Auto]
    
    
    Uncore & QPI Features:
    QPI Link Speed .............................. [Auto]
    Uncore Frequency ..........................  [Auto]
    Isonchronous Frequency ..................[Enabled]
    
    
    Standard Clock Control:
    Base Clock (BCLK) Control ................ [Disable]
    BCLK Frequency (MHz) ..................... 
    PCI Express Frequency (MHz) ........... [Auto]
    
    C.I.A.2 [Disabled]
    
    Advanced Clock Control:
    CPU Clock Drive ..............................[700mV]
    PCI Express Clock Drive ................... [700mV]
    CPU Clock Skew ............................. [0ps]
    IOH Clock Skew ............................. [0ps]
    
    
    Advanced DRAM Features:
    Performance Enhance ...................... [Standard]
    Extreme Memory Profile (X.M.P) ......... n/a
    System Memory Multiplier (SPD) ........ [Auto]
    DRAM Timing Selectable (SPD) .......... [Auto]
    
    Channel A + B + C
    All left on auto. Setting them makes no difference.
    
    Advanced Voltage Control:
    
    CPU
    Load Line Calibration ................. [Auto]
    CPU Vcore ............................... [Auto]
    QPI/VTT Voltage 1.150v ............ [1.135v]
    CPU PLL 1.800v ....................... [Auto]
    
    MCH/ICH
    PCIE 1.500v ........................... [Auto]
    QPI PLL 1.100v ....................... [Auto]
    IOH Core 1.100v ..................... [Auto]
    ICH I/O 1.500v ....................... [Auto]
    ICH Core 1.1v ........................ [Auto]
    
    DRAM
    DRAM Voltage 1.500v .............. [1.660v]
    DRAM Termination 0.750v [AUTO]
    Ch-A Data VRef. 0.750v [AUTO]
    Ch-B Data VRef. 0.750v [AUTO]
    Ch-C Data VRef. 0.750v [AUTO]
    Ch-A Address VRef. 0.750v [AUTO]
    Ch-B Address VRef. 0.750v [AUTO]
    Ch-C Address VRef. 0.750v [AUTO]

  10. #10
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: System freeze on X58A-UD3R rev 2

    You are using Fail Safe BIOS settings, that may be part of your issue.

    Please load optimized defaults, then save/apply/reboot BACK to the BIOS. Once in the BIOS again set your SATA/disk settings and then anything else you need to adjust.

    So you are leaving everything at stock?

    If so below would be optimal settings, but do not set any of this please until you load optimized and reboot.
    Code:
    Advanced CPU Features:
    CPU Clock Ratio ................................ [23x]
    Intel(R) Turbo Boost Tech .................. [Auto]
    CPU Cores Enabled ............................ [All]
    CPU Multi Threading .......................... [Enabled]
    CPU Enhanced Halt (C1E) ................... [Auto]
    C3/C6/C7 State Support .................... [Disabled]
    CPU Thermal Monitor ......................... [Auto]
    CPU EIST Function ............................ [Auto]
    Virtualization Technology ................... [Enabled]
    Bi-Directional PROCHOT ..................... [Auto]
    
    
    Uncore & QPI Features:
    QPI Link Speed .............................. [Auto]  << Set x36 or X44 for 133 Bclk
    Uncore Frequency ..........................  [Auto]  << Always set 2 x your ram multiplier, or 1-2 above that amount.   So for 12 memory multi you need 24-26 here
    Isonchronous Frequency ..................[Enabled]
    
    
    Standard Clock Control:
    Base Clock (BCLK) Control ................ [Disable]
    BCLK Frequency (MHz) ..................... 133
    PCI Express Frequency (MHz) ........... [Auto]
    
    C.I.A.2 [Disabled]
    
    Advanced Clock Control:
    CPU Clock Drive ..............................[700mV] << Will be changed once you load optimized
    PCI Express Clock Drive ................... [700mV] << Will be changed once you load optimized
    CPU Clock Skew ............................. [0ps]
    IOH Clock Skew ............................. [0ps]
    
    
    Advanced DRAM Features:
    Performance Enhance ...................... [Standard]  << Extreme is best
    Extreme Memory Profile (X.M.P) ......... n/a
    System Memory Multiplier (SPD) ........ [Auto]  << Set x12 for 1600Mhz
    DRAM Timing Selectable (SPD) .......... [Auto]  << Set Expert and then set each channel main timings and cmd rate one by one
    
    Channel A + B + C
    All left on auto. Setting them makes no difference.
    
    Set 888-24 cmd rate 1 for each channel
    
    Advanced Voltage Control:
    
    CPU
    Load Line Calibration ................. [Auto]
    CPU Vcore ............................... [Auto]
    QPI/VTT Voltage 1.150v ............ [1.135v]  << Will need 1.25-1.35 or more, depending on your CPU.  1.13 is def. not enough for 1600Mhz
    CPU PLL 1.800v ....................... [Auto]
    
    MCH/ICH
    PCIE 1.500v ........................... [Auto]
    QPI PLL 1.100v ....................... [Auto]  << Set 1.2
    IOH Core 1.100v ..................... [Auto]
    ICH I/O 1.500v ....................... [Auto]
    ICH Core 1.1v ........................ [Auto]
    
    DRAM
    DRAM Voltage 1.500v .............. [1.660v]
    DRAM Termination 0.750v [AUTO]
    Ch-A Data VRef. 0.750v [AUTO]
    Ch-B Data VRef. 0.750v [AUTO]
    Ch-C Data VRef. 0.750v [AUTO]
    Ch-A Address VRef. 0.750v [AUTO]
    Ch-B Address VRef. 0.750v [AUTO]
    Ch-C Address VRef. 0.750v [AUTO]

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