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Thread: BSOD on GigaByte MoBo based system




  1. #1
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    Default BSOD on GigaByte MoBo based system

    I have a HTPC that has been giving me stability issues. I've tried swapping out the Power Supply, and I've put my memory through the memory test tools available at memtest.org, and I've tried running disk diagnostics from Western Digital.

    A member on TheGreenButton suggested I may want to tweak the voltage settings on my motherboard, but suggested I look for support here. Any help or suggestions would be greatly appreciated!

    The symptoms: I get the Blue Screen of Death with the message "IRQL_NOT_LESS_OR_EQUAL." When I reboot the computer after the BSoD, Windows will report that it temporarily couldn't read from the hard drive.

    Sometimes, my HTPC is locked in a curious cycle coming out of sleep mode, where it starts to power up for 2-3 seconds, then goes off for 2-3 seconds, and then tries to power back on again. The only way it can break out of this cycle is if I turn off the power supply. Hitting the power or reset buttons on the front of the HTPC doesn't work.

    I'm running the latest released BIOS, F7.

    Here's the current reported voltages from the "PC Health" screen in the BIOS.

    VCore - 1.220 V
    DDR15V - 1.584V
    +5V - 4.999V
    +12V - 12.682V
    System Temp - 43o C
    CPU Temp - 40o C
    CPU Fan Speed - 2800 RPM

    Here's the setting from the MIT screen. (All are default AUTO settings as provided under BIOS version F7. I have not modified any BIOS settings)

    CPU Vcore - 1.2v
    QPI/Vtt Voltage - 1.1v
    Graphics Core - 1.0v
    PCH Core - 1.05v
    CPU PLL - 1.8v
    DRAM Voltage - 1.5v
    DRAM Termination - 0.75v
    Ch-A Data VRef - 0.75v
    Ch-B Data VRef - 0.75v
    Ch-A Address VRef - 0.75v
    Ch-B Address VRef - 0.75v

  2. #2
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    Default Re: BSOD on GigaByte MoBo based system

    Here's the details of the components in my system...

    Processor: Core i5 650
    Motherboard: Gigabyte GA-H55M-S2H
    Tuner: Ceton InfiniTV
    Hard Drive: Caviar Green 2TB IntelliPower SATA WD20EADS
    Hard Drive #2: Caviar Green 2TB Video Series WD20EVDS
    Video Card: EVGA nVidia GeForce GT-220
    4GB DDR3-1333 (PC-10666) CL9 DIMM Memory Kit (Two 2GB Memory Modules)
    22x DVD±RW Burner with Dual/Double Layer Support
    Corsair VX450 ATX Power Supply
    Windows 7 Professional 64-bit
    AeroCool M40-BK Cube Case

  3. #3
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: BSOD on GigaByte MoBo based system

    Try a small increase to QPI/Vtt, maybe 1.15-1.2

    What is the BSOD codes you get, they look like this 0x00000124? You can filter the BSOD's in event viewer, open event viewer and then go to windows logs, then system and filter the results for event ID 1001. Then you should see all the BSOD codes you are getting.

    BSOD Error codes and what they mean:
    0X00000050 << Incorrect Memory Timing/Freq or Uncore Multi
    0X00000124 << Incorrect QPI/Vtt Voltage (To Much/Not Enough)
    0X00000101 << Not enough Vcore Voltage
    0X00000109 << Not enough or too Much memory voltage

  4. #4
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    Default Re: BSOD on GigaByte MoBo based system

    Hmmmm. I don't see those codes in my BSoD logs.

    Here's what I found in Event Viewer.

    <TABLE style="CURSOR: hand" onclick=Toggle(this)><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap>+</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>System</TD></TR></TBODY></TABLE>
    <TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE style="CURSOR: hand" onclick=Toggle(this)><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap>-</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>Provider</TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD width=12 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=105 noWrap>[ Name] </TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">Microsoft-Windows-WER-SystemErrorReporting</TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD width=12 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=105 noWrap>[ Guid] </TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">{ABCE23E7-DE45-4366-8631-84FA6C525952}</TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD width=12 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=105 noWrap>[ EventSourceName] </TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">BugCheck</TD></TR></TBODY></TABLE>
    </TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE style="CURSOR: hand" onclick=Toggle(this)><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap>-</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>EventID</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">1001</TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD width=12 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=105 noWrap>[ Qualifiers] </TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">16384</TD></TR></TBODY></TABLE>
    </TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>Version</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">0</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>Level</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">2</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>Task</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">0</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>Opcode</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">0</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>Keywords</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">0x80000000000000</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE style="CURSOR: hand" onclick=Toggle(this)><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap>-</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>TimeCreated</TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD width=12 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=105 noWrap>[ SystemTime] </TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">2011-04-02T17:09:12.000000000Z</TD></TR></TBODY></TABLE>
    </TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>EventRecordID</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">107255</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'">Correlation</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE style="CURSOR: hand" onclick=Toggle(this)><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap>-</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>Execution</TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD width=12 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=105 noWrap>[ ProcessID] </TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">0</TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD width=12 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=105 noWrap>[ ThreadID] </TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">0</TD></TR></TBODY></TABLE>
    </TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>Channel</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">System</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>Computer</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">HTPC</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top"><TABLE><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'">Security</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE>
    <TABLE style="CURSOR: hand" onclick=Toggle(this)><TBODY><TR><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=15 noWrap>-</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>EventData</TD></TR></TBODY></TABLE>
    <TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>param1</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">0x0000000a (0x00000001cd756aaa, 0x0000000000000002, 0x0000000000000000, 0xfffff8000360a82e)</TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>param2</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">C:\Windows\MEMORY.DMP</TD></TR></TBODY></TABLE><TABLE border=0 cellSpacing=0><TBODY><TR><TD width=15 noWrap></TD><TD width=15 noWrap></TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top" width=130 noWrap>param3</TD><TD style="FONT-FAMILY: 'Segoe UI'; VERTICAL-ALIGN: top">040211-25209-01</TD></TR></TBODY></TABLE>

  5. #5
    Chike is offline Senior Member
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    Default Re: BSOD on GigaByte MoBo based system

    IRQL_NOT_LESS_OR_EQUAL is most likely VTT or DRAM voltage.

  6. #6
    Lsdmeasap's Avatar
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    Default Re: BSOD on GigaByte MoBo based system

    Are they all like that, that's just one BSOD? Look through several of them and see if you find any of what I posted meanings for.

    It probably is QPI/Vtt or ram voltage as Chike mentioned, are you using Optimized Defaults in in the BIOS or starting with Fail Safe? You should start with Optimized.

    You should probably also go ahead and test each stick of memory one at a time using Memtest86+, 1-2 passes on each will be fine just to check that both are ok for now
    http://www.memtest.org/#downiso

  7. #7
    Acebmxer's Avatar
    Acebmxer is offline Gigabyte Elite
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    Default Re: BSOD on GigaByte MoBo based system

    here is a full list of bsod error codes.

    bsod error codes

    0x000A is unstable ram/imc increase qpi/vtt voltage first if that dont work increase vcore.
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  8. #8
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    Default Re: BSOD on GigaByte MoBo based system

    I paged through the last few weeks worth. Didn't find any with the codes you mentioned.

    I did just try specifying my QPI/Vtt voltage to 1.15.

    I think I was using optimized defaults, as I just flashed the BIOS to F7 and didn't modify any settings. However, just to be safe, I went into the BIOS just now and did the "Load Optimized Defaults" and then manually spec'd the QPI/Vtt voltage to 1.15.

    I ran memtest on my RAM yesterday. Found no faults.

    Thanks!

  9. #9
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    Default Re: BSOD on GigaByte MoBo based system

    I'm trying one other thing to remove another variable/device from my system. I've tried unplugging my nVidia graphics card, and just using the onboard graphics from the Gigabyte motherboard.

    I'm having trouble passing the video signal through my Onkyo receiver, even though I'm overriding the EDID data with a .inf driver for my display.

    Audio is passing over the HDMI connection. I can remote desktop into the machine from a laptop.

    Any suggestions? I'd like to ditch the graphics card, again - just in case it was a contributor to the stability issues I was having.

    Thanks!

  10. #10
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    Default Re: BSOD on GigaByte MoBo based system

    If I hook the HTPC up directly to my Panasonic PT-AE3000 projector via a DVI-HDMI cable, it works fine.

    However, the BIOS screen doesn't show up, or any of the boot-up messages. (The first thing I see is the Windows 7 splash screen.)

    Isn't that odd?

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