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Thread: x58a-ud3r usb problems

  1. #1
    Join Date
    Aug 2011

    Default x58a-ud3r usb problems

    I recently purchased a computer from someone, who had it built by cyberpower. Since I wasn't the original purchaser, the warranty is no longer valid. So.. here's my problem.

    First the system.

    X58A-UD3R mobo. v2
    Intel i7 950 3.06 ghz
    EVGA GTX 465 1mb vid card
    12mb Mushkin (3x4gb) Ram
    Win7 Ultimate
    Xtreme gear 800w PSU

    The problem I'm having is this. Most of the time for me to get the computer up and running, I have to unplug all the usb ports, (mouse, keyboard, headphones) then boot it up. At login I can plug in the mouse to start windows, then plug the rest of the peripherals in. Most of the time, this works. However sometimes plugging any one of them in, will disable all the 2.0 ports, and the only way to restart, is to hard reset the computer. Occasionally I can turn the computer on with everything plugged in, and it's fine, but most times... not. Occasionally I can get to the device manager and it shows the yellow triangle on the usb ports, and shows error code 43.

    Today when I tried starting up, with everything plugged in, nothing I did seemed to work. Eventually I just turned it off and let it sit for about 30 min, unplugged it all, then started it up, plugging in first the mouse, booting to windows, then the keyboard. It's working now, but this is certainly a pain. Most times I just leave the computer on so I don't have to deal with this. My thought is it's the cheapo PSU they put in it. I'm not sure if it's related but the yellow over volt light is lit on the mobo.

    Any advice would help.

    J Childress

  2. #2
    Join Date
    Aug 2009
    Birmingham,Great Britain

    Default Re: x58a-ud3r usb problems

    Are you using the latest mb BIOS? Using latest Intel inf drivers? And what's your dram and qpi/vtt voltages?
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/[email protected] 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!! Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  3. #3
    Join Date
    Aug 2011

    Default Re: x58a-ud3r usb problems

    Bios is FF, which is latest non beta I can find.
    According to the intel update utility, I"m current.

    Dram is 1.5v
    qpi/vtt is 1.42v

  4. #4
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
    Join Date
    Jan 2008
    PCB Island

    Default Re: x58a-ud3r usb problems

    Here is the latest Intel INF, install it again just to be sure

    The USB issue sounds like there may be a short near the I/O panel by the way you describe the problem. That could be the board touching something in that area, or the I/O shield itself shorting on something. You can test for both.

    To test if it's the IO Shield just pop it out, and test without it for a while and see if the issue persists. You may need to unscrew the board from the case and move it a little to pop the shield off there, if you do be sure to screw it back down before you start testing.

    If that doesn't appear to be the issue you can test the board outside of the case and off the motherboard tray on a cardboard box or wooden table, this would rule out any shorts but you will need to remove everything from the case. I would do this test if the I/O removal doesn't help, because if there is a short you need to find it now before it possibly shorts and fries something later if you leave it.

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