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Thread: DES 2.0 affecting motherboard, no signal to monitor.




  1. #1
    Join Date
    Nov 2011
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    NJ
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    Default DES 2.0 affecting motherboard, no signal to monitor.

    Hi all,
    I've been really happy with the X58 G1.Sniper so far, having used it for a couple months with 0 issues. I made the mistake of trying out DES 2.0 (bad history with it). I thought maybe since Gigabyte recommends using it with THIS board, it'd be safe. Well, it froze up when I accessed the advanced options--Windows 7 64-bit, so I force quit it. Then, I tried opening it up several times afterwards and had no success. It was running in background. Thus, I got sick of it and decided to uninstall it. Good riddance. That was likely my mistake because I didn't "turn it off" before the uninstallation. I restarted to complete the uninstall, and I have no video to monitor. But, it still posts, and the OS still loads...Great. Absolutely nothing done so far has worked to rectify the issue. I'm using a RAID 10 set up, but thought that fully clearing the CMOS by removing the battery might help --- nope. Now I have no video and no working OS. I know for certain that DES 2.0 is running still in a stealth mode and causing the problem.

    What are my options (because I do NOT want to RMA) to fix this issue. I wish I could get a signal because it's probably just a matter of installing, turning it off, and then uninstalling? I wish I could use another computer to access my own but I can't =( What if I switch up the hard drives or disconnect the raid and use one from another computer? I have to gain access to Bios at least to reenable my raid.

    And I guess it goes without saying, this program should NOT be used. Stay away!

    Thank you!
    Edit: Tech support was not very helpful and evaded the whole issue of DES causing instability, instead suggesting it may be my other components.

    G1.Sniper, i7-930, 6gb ram, 1200 psu, 570 classified. h100 cpu cooler.


  2. #2
    Join Date
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    Default Re: DES 2.0 affecting motherboard, no signal to monitor.

    how long did you clear cmos for? sometimes it takes 30mins,sometimes best to leave it out overnight(the mb battery) and then try,it all depends on how badly the cmos is corrupted

    the power saving features built into the cpu and win7/xp will be more than enough to save you power,no real need for des,its just a gimmick imo
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
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  3. #3
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    Default Re: DES 2.0 affecting motherboard, no signal to monitor.

    Thanks for the very fast reply wazza. I removed the battery for about 30 seconds. Am I correctly assuming that DES is running in stealth and affecting power management through the bios? So therefore, if I leave the battery out for a long enough period, it will erase the settings that were thought to be erased after the uninstall? Thanks for clarifying. I will attempt to remove it for a longer period if there's no other option to restore video signal. I already tried (for the heck of it) re-seating the ram and vid card.

  4. #4
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    Default Re: DES 2.0 affecting motherboard, no signal to monitor.

    it shouldnt run in the bios,not until it loads the os,try for longer first,then you can move on to other things to try,on a few occasions ive cleared cmos and had to remove mb battery for longer,try 30mins+
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  5. #5
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    Default Re: DES 2.0 affecting motherboard, no signal to monitor.

    Fingers crossed, I'm praying it works. I've spent far too long building it just to tear it apart for a tedious RMA from a lousy program. Thanks for the information; can you think of other alternatives that might work?

    I don't understand how one issue relates to the other in this situation. What causes no signal? What could be done about it? I've tried so many google searches but not one of them is relevant to this. =/

  6. #6
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    Default Re: DES 2.0 affecting motherboard, no signal to monitor.

    could be caused by badly corrupted cmos,thats caused by a crash due to overclocking or a program fault,can cause anything really missing hdd's missing ram,clearing the cmos usually fixes it,no signal probably means it cant detect your gpu
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  7. #7
    Join Date
    Nov 2011
    Location
    NJ
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    Default Re: DES 2.0 affecting motherboard, no signal to monitor.

    I've got another gpu I'm going to try. Clearing the CMOS by removing the battery did not work. Right now I've got a 570 Classified attached and now will use a 460? I don't have anything cheaper.

    Edit: Yeah, that didn't work. Predictable. So, should I just bite the bullet and RMA? I see no other way to restore the mobo and thus eliminate the damn DES 2.0.
    Last edited by Ihatecomputers; 11-08-2011 at 01:55 PM. Reason: update

  8. #8
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    Default Re: DES 2.0 affecting motherboard, no signal to monitor.

    i felt sure that would fix it,seems very strange for a windows program to knock out your board,does the mb light up ect? fans spin? and is there a debug led clock on that mb? ifso what code is it saying? it should say FF if everything is working,you could try with just one stick of ram aswell see if its a ram detection issue + try with another gpu if you can,would be good to test with another psu if you could borrow one

    how long did you remove mb battery for? could leave out overnight if you havnt already
    Last edited by wazza300; 11-08-2011 at 08:55 PM.
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  9. #9
    Join Date
    Nov 2011
    Location
    NJ
    Posts
    6

    Default Re: DES 2.0 affecting motherboard, no signal to monitor.

    Alright, some success at last. Lazily, the first time, I used another GPU and VGA connection without first removing the other card. So it does seem that it was the other gpu connection causing no screen signal? Interesting... The pc beeps and posts just fine and I'm now in BIOS. So, I'm going to go into OS, try a reinstall of DES, turn it off this time, uninstall, and try again with the original card to determine full status. The phase LEDS still light up at startup indicating that DES is still running in stealth. <---Nope, scratch that theory. If there is no image afterwards, that probably means the (new) card is bad and only coincidental that the DES 2.0 restart knocked out the video? Time to see. no pun intended.

    Edit 2: But it's still noted as running as a Windows service in task manager even after turning it off? Uninstall again, this time it IS off.

    Edit 3: Yes, the above worked perfectly. No more phase switching at startup.
    Last edited by Ihatecomputers; 11-09-2011 at 01:08 AM.

  10. #10
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    Default Re: DES 2.0 affecting motherboard, no signal to monitor.

    once in os,you can right click the taskbar/start task manager/processes and look for des program and see if its still running,ifso then right click it and click end process,you can still install/turn off/un install though

    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

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