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Thread: Recovering Lost DRAM size on X58-USB3




  1. #1
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    Default Recovering Lost DRAM size on X58-USB3

    hi,

    i want to ask about "recovering lost dram size" problem, i use i7-950, Gigabyte X58-USB3, Corsair 6GB 1600C8

    when i boot up, there's always "recovering lost dram size" and i just can't install windows 7 ultimate x64 on my system, it shows "windows setup cannot be install on this system, setup cannot continue....."

    when i checked on BIOS the memory detect only 4GB, where's the other 2GB? i confuse

    and 1 more problem is when i tried to upgrade BIOS from F3 to F5c using QFlash, there's a error message "wrong bios file size", i download the bios from official gigabyte website, the setup extract the bios and the file is about 2MB, but Qflash wants a 1MB BIOS size

    i have tried to use 2 pcs memory but the problem still appears. i use default setting on my BIOS.
    please help, should i RMA it, i checked the pins processor but it seems to be normal

    if there's a solution or maybe setting on BIOS, please help me

    thanks a lot
    Last edited by pocenk; 01-01-2012 at 06:15 PM.
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  2. #2
    Acebmxer's Avatar
    Acebmxer is offline Gigabyte Elite
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    Default Re: Recovering Lost DRAM size on X58-USB3

    Ok for the system not detecting all the memory could be a couple things. First thing to check would be the cpu socket for any bent pins. Which you said you did. I believe you but there have been a few users who thought the same thing until they took pics of the socket and had a few of us look at it and found a 1 or few bent pins. The next place to look is the pads on the cpu. Make sure you see a mark in each pad to show the pins are making contact with the cpu.

    On reassembly you want to make sure your cpu cooler is on correctly not over tight and not too loose. To much pressure on the cpu or not enough pressure can cause weired things to happen.

    Next with everything installed and all ram installed boot into bios and load "Optimized defaults" Press F10 to save and exit. Reboot into bios and see if all 6gb of ram showing.

    If still a problem try each stick separably to make sure each stick can detected. Then make sure each stick can work in slot 1, 3, 6.

    If all memory works and works in all slots then its a matter of not enough qpi/vtt voltage. Try adjusting qpi/vtt voltage slowly up to 1.3v and see if all 6gb of ram are detected.
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  3. #3
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    Default Re: Recovering Lost DRAM size on X58-USB3

    as for bios updte,you need to use the latest version of @bios for the newer bigger bios files,then once updated go back to using @flash

    i would just use one stick of ram installed when updating the bios just to be sure it doesnt crash,you might have more success installing win7 with just one stick of ram installed
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  4. #4
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    Default Re: Recovering Lost DRAM size on X58-USB3

    Quote Originally Posted by Acebmxer View Post
    Ok for the system not detecting all the memory could be a couple things. First thing to check would be the cpu socket for any bent pins. Which you said you did. I believe you but there have been a few users who thought the same thing until they took pics of the socket and had a few of us look at it and found a 1 or few bent pins. The next place to look is the pads on the cpu. Make sure you see a mark in each pad to show the pins are making contact with the cpu.

    On reassembly you want to make sure your cpu cooler is on correctly not over tight and not too loose. To much pressure on the cpu or not enough pressure can cause weired things to happen.

    Next with everything installed and all ram installed boot into bios and load "Optimized defaults" Press F10 to save and exit. Reboot into bios and see if all 6gb of ram showing.

    If still a problem try each stick separably to make sure each stick can detected. Then make sure each stick can work in slot 1, 3, 6.

    If all memory works and works in all slots then its a matter of not enough qpi/vtt voltage. Try adjusting qpi/vtt voltage slowly up to 1.3v and see if all 6gb of ram are detected.
    ok i will try this method, maybe i should clean the pin

    Quote Originally Posted by wazza300 View Post
    as for bios updte,you need to use the latest version of @bios for the newer bigger bios files,then once updated go back to using @flash

    i would just use one stick of ram installed when updating the bios just to be sure it doesnt crash,you might have more success installing win7 with just one stick of ram installed
    oh i see, bios update only can be run from @BIOS :(
    it seems impossible for me since i can't intall windows

    thanks for ur reply
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  5. #5
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    Default Re: Recovering Lost DRAM size on X58-USB3

    i have tried to swap the memory, i have error on memory slot 1 and 2 near the processor, maybe i should RMA it

    any suggestion? thank u
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  6. #6
    Chike is offline Senior Member
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    Default Re: Recovering Lost DRAM size on X58-USB3

    One stick installe giving error? What king of an error?

  7. #7
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    Default Re: Recovering Lost DRAM size on X58-USB3

    try and post a nice clear picture of the cpu socket,showing all the pins,dont touch the pins though as they are easily damaged
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  8. #8
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    Default Re: Recovering Lost DRAM size on X58-USB3

    You will need to take a close up picture of the cpu socket with excellent lighting.
    Using a digital camera in macro mode is best.
    Due to the large file size, you might need to upload your pictures to a free file hosting web site (such as MediaFire) and provide links to your photos in a post. In http://forums.tweaktown.com/gigabyte...tml#post395549, I was able to find a bent pin from the picture that was on a file hosting site. The lighting in this picture wasn't optimal.
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  9. #9
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    Default Re: Recovering Lost DRAM size on X58-USB3

    update:

    1. Now i can install windows on my cpu, actually i have bad SATA cable on my 1st boot HDD
    2. after finished install, i saw 6GB memory but 4GB usable :(
    3. and for Acebmxer, yes u are right. i got a couple bent pins on my socket , i just realized :(
    4. i have to RMA it, i hope it can be fix

    thank you for your advice guys, in really appreciate it
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