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Thread: Can we get an official response from Gigabyte regarding cold boot loop problem hitting the P67 / Z68 boards??




  1. #1
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    Default Can we get an official response from Gigabyte regarding cold boot loop problem hitting the P67 / Z68 boards??

    This issue is pretty wide-spread, and I've had little luck trying to get support on it at the Gigabyte UK forums, and they told me tweaktown has the "official" US support forum.

    For some background and other users:
    http://www.overclock.net/t/1034724/gigabyte-p67-z68-boot-cycling-problem/590


    That thread is going on 62 pages long now. I have this problem, as do numerous other users. Support is aware of the issue as other users have gotten through, but we're not getting updates, or solid fixes. Can we at last know what the internal status on resolution for said problem is?

    The thread at Gigabyte UK:
    Can we get an official response from Gigabyte regarding Z68 cold boot?
    I've linked to all three threads in case we solve the issue.

    The Problem/Symptoms:
    I've noticed for the past 6 Gigabyte boards I've used in client builds there is a boot cycling problem one way or another. After shutdown and waiting for approx. 10 seconds booting up again results in boot cycling and results in the board reverting to using the backup BIOS which still boot cycles. Even after copying the new BIOS to the backup BIOS boot cycling still continues. I end up flipping the PSU switch and unplugging the power cable and waiting for a few seconds before the board would boot past POST screen.

    Has anyone else encounter this with their new Gigabyte P67/Z68 boards?

    I've had 3 builds with other makers, 2x MSI and 1x Asus and those board did not exhibit this problem, both boards are P67 boards.

    Facts about Boot Loop:

    1) On a cold boot your motherboard will POST up to the "Memory Testing" (which is like the first 3 lines on your POST screen) line and then restarts on it's own. It will continue to do this for a infinite number of times, theoretically. If someone actually wants to sit in front of their computer and start a count on how many times it restarts, be my guest.

    2) Restarting will not work, as it continues to boot loop. You'll have to hold down the power button for 5 secs (or whatever amount of time) until your PC manually shuts down. Turning it back on immediately after a shutdown continues the boot loop, you must wait at least 20-30 seconds.

    3) In order to get the board to boot properly you'll first have to turn off your power supply (the switch on your PSU if you have one) and pull the power cord. Wait approx. 30 seconds, reinsert the power cord, flip the switch and press the power button. This should get your system to boot normally on 80% occasions according to my experience. Some members have stated that the CMOS must be reset, 24-pin mobo plug needs to be unplugged and CMOS battery has to be removed. You are free to try those methods if the pulling of the power cord method does not work.

    There have also been reports of disabling certain options in your BIOS that will remedy the boot loop. First off, those people were not experiencing a boot loop, just a hiccup on a old chipset.

    This boot loop problem unique to P67/Z68 chipset and so far most relevant on Gigabyte boards.

    At the time of this writing all Gigabyte Z68XP version motherboards only have 1 BIOS update to choose from, which isn't really a update at all.

    4) No matter what you do, flashing the backup BIOS with the latest BIOS does not solve the issue. Sadly on some of the newer Z68 boards, THERE'S ONLY 1 BIOS!
    Edited by AzO - 7/24/11 at 10:52pm
    If you have this problem, please post your system specs, so maybe we can try and figure out some type of resolution.

    My specs:
    Z68X-UD3H-B3
    i5 2500k
    Cooler Master Hyper 212
    2x 4gb Corsair XMS DDR3 (also tried crucial ballistix)
    SATA RAID 0 2x WD raptor 36g
    SATA RAID 0 2x Seagate 7200.12 500g
    Galaxy GTX 460 SLI 768
    Lite-ON DVDRW
    Sony Blu Ray
    PCP&C 760Watt PSU


    What I have personally tried -
    • Every other BIOS listed for this board - nothing fixes it.
    • 2 other known working 700+ Watt power supplies
    • i3 2100
    • different PCI-E video card
    • Known working RAM (verified via memtest)
    • Different brands / different # sticks of known working RAM
    • No RAID / different HD
    • Different DVD-Rom



    I've found that manually setting my memory voltage to 1.65v and QPI/VTT to 1.2v seems to cut down on the boot loop. Doesn't entirely fix it, but does cut down the occurrence.
    Last edited by Spurst; 01-14-2012 at 02:48 AM.

  2. #2
    Acebmxer's Avatar
    Acebmxer is offline Gigabyte Elite
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    Default Re: Can we get an official response from Gigabyte regarding cold boot loop problem hitting the P67 / Z68 boards??

    I did not read every page all the way through but did anyone of you guys try to make sure the back up bios was update to match the main bios. This has fix other issues in the past. Also P67/z68 really do not like 1.2+ qpi/vtt.

    I also do not have this board but have had 1 EP45-ud3p, 1 EX58-UD5, 1X58A-UD5 rev2, 1 X58A-OC and the only board that had boot loop issues was the P45. The solution for that was use the power switch on the back up of the power supply to shut the system off pull the power cord for 10-20 sec then reconnect.
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  3. #3
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    Default Re: Can we get an official response from Gigabyte regarding cold boot loop problem hitting the P67 / Z68 boards??

    ive been following this on a number of forums,i dont know why they are slow in responding or fixing but i think they are still testing with beta bios's

    to flash your back up bios with the main bios press and hold alt and f12 at the gigabyte splash screen and see if it improves things
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
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    Fractal Arc Midi Case

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  4. #4
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    Default Re: Can we get an official response from Gigabyte regarding cold boot loop problem hitting the P67 / Z68 boards??

    I'll try flashing the backup bios - not sure how much that will help.

    Acebmxer, I've also tried the QPI/VTT at auto as well. Its a constant problem - raising the QPI/VTT simply makes it feel like it happens less frequently. There's no science behind it, just observed, and it could be unrelated.

    I've had to build a 2nd system, because of the reliability of this system. I'm beyond annoyed, and I wish I could return this board. One of my main issues is that Gigabyte has been so quiet on the issue - so I have no idea where they are as far as resolution goes. 60 pages worth of posts is quite a bit... I'd hope they are on top of the problem, because it doesn't seem to be isolated.

  5. #5
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    Default Re: Can we get an official response from Gigabyte regarding cold boot loop problem hitting the P67 / Z68 boards??

    Haven't read through all of it yet,.
    And I'm just a wee member of these forums,.
    But isn't that related to the p67 chipset,?? I returned my Asus P67 deluxe for that same issue,. boot looping.
    Replaced with Gigabyte Z68XP UD4 (Bios F5) and not a single issue.
    GAEP45 UD3P rev1.1
    Intel E8400 @4.2Ghz
    Corsair Cl4 DDr2 800
    Ati 4890
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  6. #6
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    Default Re: Can we get an official response from Gigabyte regarding cold boot loop problem hitting the P67 / Z68 boards??

    Quote Originally Posted by Deafty View Post
    Haven't read through all of it yet,.
    And I'm just a wee member of these forums,.
    But isn't that related to the p67 chipset,?? I returned my Asus P67 deluxe for that same issue,. boot looping.
    Replaced with Gigabyte Z68XP UD4 (Bios F5) and not a single issue.
    This is not an accurate statement, as I currently own the Z68 board, as stated in the original post. Not trying to be a jerk, but it was stated in the first post.


    My Specs:
    Z68X-UD3H-B3
    i5 2500k
    Cooler Master Hyper 212
    2x 4gb Corsair XMS DDR3 (also tried crucial ballistix)
    SATA RAID 0 2x WD raptor 36g
    SATA RAID 0 2x Seagate 7200.12 500g
    Galaxy GTX 460 SLI 768
    Lite-ON DVDRW
    Sony Blu Ray
    PCP&C 760Watt PSU
    Last edited by Spurst; 01-14-2012 at 02:50 AM.

  7. #7
    profJim's Avatar
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    Default Re: Can we get an official response from Gigabyte regarding cold boot loop problem hitting the P67 / Z68 boards??

    @Spurst
    Is your system overclocked?
    Does your system have boot loops after a warm reboot (i.e. windows Restart)?
    Have you run extended stability tests, such as Prime95 Blend, Small FFT and Large FFT for at least 6 - 12 hours for each test?

    Defty's setup is new and he hasn't started overclocking yet.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
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    SLI @ 16/4 works when running HyperSLI
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    Asus VH242H 24" monitor [1920x1080]
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    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
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    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  8. #8
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    Default Re: Can we get an official response from Gigabyte regarding cold boot loop problem hitting the P67 / Z68 boards??

    This is not an accurate statement, as I currently own the Z68 board, as stated in the original post. Not trying to be a jerk, but it was stated in the first post.
    No offense taken,.just thought it was worth mentioning,.and sorry for not stating I am on stock settings (for now).
    GAEP45 UD3P rev1.1
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  9. #9
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    Default Re: Can we get an official response from Gigabyte regarding cold boot loop problem hitting the P67 / Z68 boards??

    Quote Originally Posted by profJim View Post
    @Spurst
    Is your system overclocked?
    Does your system have boot loops after a warm reboot (i.e. windows Restart)?
    Have you run extended stability tests, such as Prime95 Blend, Small FFT and Large FFT for at least 6 - 12 hours for each test?

    Defty's setup is new and he hasn't started overclocking yet.
    My system is also new. I have tried it overclocked, stock, etc. Doesnt matter. Ive tested my memory modules, ive used known working modules. Ive tested the cpu in another board. Its 100% prime stable @ 4.5ghz which is what i tend to leave it at.

  10. #10
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    Default Re: Can we get an official response from Gigabyte regarding cold boot loop problem hitting the P67 / Z68 boards??

    you still could be unlucky with your ram,ive seen another user have exact same issues and switched to corsair ram and problem solved,but theres no guarantee it will work for you,also seen another user switch to two types of ram crucial and kingston and still same problem,could be down to bios still,you could either wait for bios's to mature which is usually the case or switch to another mb brand,i dont know what else to suggest atm
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

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