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Thread: GA-P35C-DS3R won't shutdown after OS halt.




  1. #1
    Join Date
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    Unhappy GA-P35C-DS3R won't shutdown after OS halt.

    Hi guys ,


    I have problem with my MB. My pc can't shutdown. Operating system (no matter linux or windows) will shut down (I hear the HDD's and cd drives turn off) but ALL the fans remains ON. (VGA,CPU fan and PSU -never turn off no mater what length of time). . Also power led stay constantly ON after shutdown.The problem is with MB , I'm almost sure

    I have tried with another good quality PSU - same issue. Then I've cleared CMOS and reflash with latest BIOS (F12) but these steps didn't fix the problem.
    Replaced video card with another....

    The problem has existed since I've attached one HDD drive on Esata port. And my mainboard won't shutdown anymore.
    So maybe the problem with SATA controler or...?

    Also noticed that in some cases it's possible to shutdown - but this is immediate when turn the pc on, and instantly shutdown the OS. If you take 10 minutes or more , shutdown is not possible.

    Any advice will be greatly appreciated!

    My configuration is MB : GA-P35C-DS3R , CPU E8500 E0, VGA: Nvidia 8800 GTS 512MB , RAM: 2x4GB DDR3 1600 (@1333). HDD's: A-data S511 120GB , 1TB Caviar Black , Seagate 7200.12 500GB. PSU : CM Silent Pro 700W. , Sata DVDRW


    Cheers

  2. #2
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Re: GA-P35C-DS3R won't shutdown after OS halt.

    Are you using the GB e-sata powered bracket for your drive?
    Which of your drives is using the e-sata connection?
    What is the version number of your motherboard?
    What is the bios version?
    Which sata ports are you using for drives?
    What is the the sata port name for each drive? For example: WD 1TB connected to GSATAII0.
    Have you tried using windows Safely Remove Hardware to remove your e-sata drive before shutting down?

    My P35-DS3L system has no problems shutting down with a WD 1TB Caviar Black or a Samsung 2TB drive connected to an e-sata port.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  3. #3
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    Default Re: GA-P35C-DS3R won't shutdown after OS halt.

    Hi Profjim,

    Thank you for fast response.

    My answers :

    Are you using the GB e-sata powered bracket for your drive?
    Yes

    Which of your drives is using the e-sata connection?
    None of them. I've attached another drive to GB E-sata port (250GB seagate) accidentally- to check some files on this drive.- Then I removed this drive. The other three disk are internal and connected via normal SATA2. There is no drive on e-sata port now.

    What is the version number of your motherboard?
    2.0

    What is the bios version?
    F12 (latest)

    What is the the sata port name for each drive? For example: WD 1TB connected to GSATAII0.
    I don't remember right now. I'm not @ home to check. But i can check later.

    Have you tried using windows Safely Remove Hardware to remove your e-sata drive before shutting down?
    No , because I was under Linux @ this moment.

    So I'm not using e-sata port , but the problem remains with or without disc connected to e-sata port. Just the problem stared after attaching this 250GB to e-sata port.

    Cheers,
    Last edited by bager4e; 04-25-2012 at 03:32 PM.

  4. #4
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Re: GA-P35C-DS3R won't shutdown after OS halt.

    Unplug the sata cable for the e-sata bracket and see if the your system shuts down normally.
    If this doesn't help, try booting and shutting down with only your operating system drive connected.
    You might also need to test with your optical drive disconnected.
    Which usb devices are connected to your system? keyboard? mouse? wi-fi? usb hub?
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  5. #5
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    Default Re: GA-P35C-DS3R won't shutdown after OS halt.

    Unplug the sata cable for the e-sata bracket and see if the your system shuts down normally.
    I've cheked this - but this didn't fix the issue.

    If this doesn't help, try booting and shutting down with only your operating system drive connected.
    Will check this today.

    You might also need to test with your optical drive disconnected.
    I've also checked also this step - with no success.

    Which usb devices are connected to your system? keyboard? mouse? wi-fi? usb hub?
    There is multiple USB device connected to pc : KB , mouse , usb hub , bluetooth device...and 2-3 cables (micro and mini usb).
    Tested withoth usb hub and bluetooth - same situation.

  6. #6
    profJim's Avatar
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    Default Re: GA-P35C-DS3R won't shutdown after OS halt.

    Are you sure that you're shutting off your system and NOT entering sleep mode?
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  7. #7
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    Bulgaria
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    Default Re: GA-P35C-DS3R won't shutdown after OS halt.

    Absolutely. I have two OS , and in both cases - there is shutdown as I always did. I never use sleep mode.

  8. #8
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    Default Re: GA-P35C-DS3R won't shutdown after OS halt.

    I will remove other drives and will give you feedback.

  9. #9
    profJim's Avatar
    profJim is online now Chief Munchkin + moderator
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    Default Re: GA-P35C-DS3R won't shutdown after OS halt.

    Other than temporarily connecting a drive using the e-sata bracket, are there any recent hardware or software changes?
    After updating your bios to F12, did you load optimized bios defaults and then make any required bios changes?
    Is your memory and/or cpu overclocked?

    This is a long shot; can you test with DDR2 memory instead of your current DDR3 memory?

    It will help us if you create a detailed hardware list in the System Specs section in your forum profile.
    http://forums.tweaktown.com/profile.php?do=editprofile
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  10. #10
    Join Date
    Apr 2012
    Location
    Bulgaria
    Posts
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    Default Re: GA-P35C-DS3R won't shutdown after OS halt.

    After updating my bios to F12, I did not optimized bios defaults.
    I've switched from 4 x 2GB DDR2 to 2 x 4GB DDR3 , before a month.
    Memory is 1600 with latency 9-9-9-24 , but i ran @ 1333 - 7-7-7-19.
    (There is no errors on memtest.) CPU is not overclocked now (but tested @ 4+ Ghz)

    I can also try with DDR2 ..it's good idea!

    PS: strange I can update my system specs @ the moment and I'm pasting again here :


    MB : GA-P35C-DS3R ,
    CPU Core 2 Duo E8500 E0, @ 3.16 Ghz
    VGA: Nvidia 8800 GTS 512MB ,
    RAM: 2x4GB DDR3 1600 (@1333). 7-7-7-19
    HDD's:
    A-data S511 120GB ,
    1TB Caviar Black ,
    Seagate 7200.12 500GB.
    CDROM:Asus 2014 LT Sata DVD-RW
    PSU : CM Silent Pro 700W.
    Last edited by bager4e; 04-25-2012 at 05:24 PM.

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