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Thread: BIOS UPDATE from f5 to f8...done, but another odd issue has popped up




  1. #1
    manfrog is offline Junior Member
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    Angry BIOS UPDATE from f5 to f8...done, but another odd issue has popped up

    Finally got to F8!! Yeah!!! ....many thanks to the posters and guides creators here I must say

    Got the BIOS done, loaded optimized and then I updated my USB 3 drivers after as this was a primary reason for me going to F8 (as my front USB 3.0's were not recognizing anything plugged into them). I did get an error on the USB driver update as it said one thing could not be removed and exited.

    New problem though...and I Will post in the general question area, but I am getting an unkown device error in device manager. Says "other devices" > "Unkown device". Tried updating driver but nothing came up. Doesn't say what the device is or give me any clue really. I think it says on the PCI Bus.

    So any thoughts?
    Should I have not done my USB 3.0 drivers right away? Can I roll that back (not sure I did a restore point but it may be there automatically).
    When doing a BIOS update do I need to do the other driver updates as well in a proper sequence (I have been told Chipset, NIC, USB, Audio)?


    Any thoughts would be helpful. Thanks!!

  2. #2
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    Default Re: BIOS UPDATE from f5 to f8...done, but another odd issue has popped up

    In Device Manager, double click on the Unknown Device and see what the error code is and click on the Drivers tab to see if there is any additional information that might help provide additional information. You can try disabling usb 3.0 in the bios to see if the unknown device disappears from the Device Manager list.

    Did you have any usb 2.0 devices connected to your system right before you updated the usb 3.0 drivers?
    If yes, which usb 2.0 devices were connected and which usb 2.0 ports did you use?
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  3. #3
    manfrog is offline Junior Member
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    Default Re: BIOS UPDATE from f5 to f8...done, but another odd issue has popped up

    Quote Originally Posted by profJim View Post
    In Device Manager, double click on the Unknown Device and see what the error code is and click on the Drivers tab to see if there is any additional information that might help provide additional information. You can try disabling usb 3.0 in the bios to see if the unknown device disappears from the Device Manager list.

    Did you have any usb 2.0 devices connected to your system right before you updated the usb 3.0 drivers?
    If yes, which usb 2.0 devices were connected and which usb 2.0 ports did you use?
    Hey thanks for the thoughts...some additional info and answers to your questions.

    Click on "other device" and the location is:
    "PCI BUS 0, Device 20, Function 0"

    Error Code in the device window is:
    "Drivers for device are not installed (code 28).

    There is no driver selected for the device info set or element.

    To find a driver for this device click update driver."

    Click the update driver button and get the selection choice of "automatically have windows look or search my computer". Select Auto and get:
    "Windows was unable to install. windows could not find software for the device"

    Where does one disable USB 3.0 in the BIOS? Sorry new to this whole thing haha
    Not sure (looking at the additional info above) that it is USB port related but it could be I guess. Can I roll back the USB 3.0 driver install if there is a system generated restore point offering this.

    I can't totally remember if the USB 1.1 was in the USB 2.0 on the front of my case
    That was the flash drive and the USB that I used to update the BIOS with in the first place.

  4. #4
    Acebmxer's Avatar
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    Default Re: BIOS UPDATE from f5 to f8...done, but another odd issue has popped up

    Did you have any hardware disabled before in the older bios like firewire or built in sound? As they would be enabled now after loading optimized defaults or just from flashing to the new bios.
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  5. #5
    manfrog is offline Junior Member
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    Default Re: BIOS UPDATE from f5 to f8...done, but another odd issue has popped up

    Quote Originally Posted by Acebmxer View Post
    Did you have any hardware disabled before in the older bios like firewire or built in sound? As they would be enabled now after loading optimized defaults or just from flashing to the new bios.

    I do have onboard sound on the 7z77x-udh5h yes....and I do do the load optimized setting.

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    Default Re: BIOS UPDATE from f5 to f8...done, but another odd issue has popped up

    which mobo? how you flash the BIOS? flash or spiflash?

  7. #7
    manfrog is offline Junior Member
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    Default Re: BIOS UPDATE from f5 to f8...done, but another odd issue has popped up

    Quote Originally Posted by Hyper530 View Post
    which mobo? how you flash the BIOS? flash or spiflash?
    Gigabyte z77x-ud5h (non wifi)....sorry I thought I had put that in the original post. Guess not

    QFlash..seems to have worked as it says F8 now to the main BIOS only at this point.
    Last edited by manfrog; 07-20-2012 at 11:56 AM.

  8. #8
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    Default Re: BIOS UPDATE from f5 to f8...done, but another odd issue has popped up

    Do you have the Marvell SATA driver installed? It should show up under Storage Controllers.

    If not it is on the CD in the folder Other>Marvell>AHCI

    Edited to remove extra under and to say "haha"
    Last edited by Kanon; 07-20-2012 at 02:15 PM.

  9. #9
    manfrog is offline Junior Member
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    Default Re: BIOS UPDATE from f5 to f8...done, but another odd issue has popped up

    Quote Originally Posted by Kanon View Post
    Do you have the Marvell SATA driver installed? It should show up under Storage Controllers.

    If not it is on the CD in the folder Other>Marvell>AHCI

    Edited to remove extra under and to say "haha"
    You mean under "IDE ATA/ATAPI controllers"?
    There is nothing "Marvel" related in there. A bunch of ATA Channel Intel(R) 7 series/C216 Chipset Family SATA AHCI Controller - 1E02" and "Standard AHCI 1.0 Serial ATA Controller"

    Should I be doing something here?

    UPDATED INFO:
    So I poked around my BIOS and looked at the Marvell ATA Controller Config under (Peripherals section in the BIOS..again F8).

    What I see when going into the subtree for the Marvell Controller is:

    "GSATA Controller

    SATA PORT 0 Not Present ACHI Mode (this here is a selectable button with the options of Disables, IDE Mode, RAID Mode, ACHI Mode)
    SATA PORT 1 Not Present


    GSATA Controller

    SATA PORT 0 Not Present ACHI Mode (this here is a selectable button with the options of Disables, IDE Mode, RAID Mode, ACHI Mode)
    SATA PORT 1 Not Present"

    So two sections that obviouslly equal the 4 Marvell SATA3 92 by 2) ports I have on this mobo.

    Now I have one thing plugged into one of them...my cases X Dock (Hot swap SATA cable). I haven't used it so that is why its in the MArvell (as I hear they are slower than the Intel SATA where my Boot SSD is plugged into).

    So my sleuthing is leading me to think that I need to install the Marvell Driver if I am going to use the SATA port, or plug the X Dock SATA cable into another SATA port???

    In looking at the Gigabyte site to get the lastest drivers there is a section half way down "SATA RAID" with like 5 drivers in it...I have not done any of those due to the fact that it look slike it is for RAID setups (which I do not have). You can see here under "Driver " Win 7 64bit
    http://www.gigabyte.us/products/prod...px?pid=4139#dl

    There is a couple preinstall and things that don't look applicable...but I am a total rookie so please correct me if wrong haha. Thanks!!!
    Last edited by manfrog; 07-21-2012 at 09:14 AM. Reason: Added some further info

  10. #10
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    Default Re: BIOS UPDATE from f5 to f8...done, but another odd issue has popped up

    The easiest thing to do is put the CD that came with your motherboard in and run it. Then click on the "Install single items" tab and install the "Marvell AHCI Driver" but the driver online should be the one labeled "Marvell SATA Controller Driver"

    "Storage controllers" should appear in device manager after "Sound, video and game controllers" and before "System devices"

    It is amazing how alphabetically sorted things work isn't it.

    It should list "Marvell 91xx SATA 6G Controller"

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    >ACPI x64-based PC
    Disk Drives
    > whatever you have
    Display adapters
    >Intel HD Graphics 4000 (could be something else)
    DVD/CD-ROM Drives
    >whatever you have
    Human Interface Devices
    >whatever you have
    IDE ATA/ATAPI controllers
    >Intel 7 series/c216 chipset family SATA AHCI Controller
    IEEE 1394 Bust host controllers
    >VIA 1394 OHCI Coompliant host controller
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    >whatever you have
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    >Your processor (repeated for each core)
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    >Intel Display Audio
    >Realtek High Definition Audio
    Storage controllers
    >Marvel 91xx SATA 6G controller
    Sytem Devices
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    Universal Serial Bus controllers
    >Too numerous to list
    Last edited by Kanon; 07-21-2012 at 12:20 PM.

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