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Thread: H55M-USB3 random shutdowns, will not power on afterwards.




  1. #1
    Join Date
    Jun 2010
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    Canada
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    66

    Default H55M-USB3 random shutdowns, will not power on afterwards.

    I've been having an issue with random shutdowns on my main build as of recently. (specs at bottom)

    3x in the past month my machine has suddenly shutdown either while gaming (Diablo 3 auction house, moderate GPU/CPU load) or within several minutes of quitting the game. The shutdown is abrupt, as if I'd pulled the plug out of the socket. The first time it happened, CPU heatsink felt a tad warm. The most recent times, I could not feel anything unusual

    Each time it has occurred, the machine will not power up at all afterwards. No lights, no noise, nothing, as if power is disconnected. Flipping the switch on my PSU back & forth had no effect, nor did unplugging/replugging the power cable. Waited 10min with the machine uplugged, still nothing.

    Concerned, I decided to test the PSU in one of my older builds. After hooking it all up, the second machine started up and ran normally. When I swapped it back into my main machine, it started but did a single power cycle/boot loop, POST successful on it's second attempt and BIOS gave me a CMOS error, asking me to pick a profile. After this it ran just fine for the next few weeks.

    Two days ago it happened again, sudden shutdown, refusal to power back up. I again swapped the PSU out into my second machine, (specs at bottom) which again started normally. I then swapped it back into my main machine, and when I went to start it up it was dead, zero activity after several attempts. Frustrated, I flipped the PSU's switch a few times, replugged the cable a few times, cursed repeatedly and it somehow sprung to life (like the first time, a single power cycle/boot loop, followed by successful POST & CMOS error and then successful boot) It then performed well for the next few hours before I put it to sleep overnight, woke normally in the morning, and ran fine during the day. (didn't try gaming)

    Yesterday, it happened a third time, this time 3-4min after I stopped gaming. I had hwmonitor running while gaming, checked immediately after quitting, max recorded CPU core temps between 55-60, GPU temps at 70. (typical for my rig)
    To test, I then installed a 400w OCZ stealthxstream from my older build and a HD4850, to rule out PSU/GPU issues.


    Last night I shut everything down to connect an alternate internal HD, and afterwards the machine would not power on, zero response to power button just as before.
    However... this was with the OCZ 400w and 4850 installed, ruling out the 650w Rosewell PSU & 5850 xtreme as culprits.

    Moved the machine to my workbench, opened it up, tried a diff power cable, still no response. Hunted around for loose wires, checked the power/reset switch wires, no effect.

    I then pressed lightly on the main ATX 20+4 pin harness, and on my next attempt the machine started somehow, successful POST. Unplugged it, checked for signs of damage/discoloration, all looks normal.

    I.... have no clue WTF to think now. My first thought was it wasn't making a proper connection, which would explain why removing/reinstalling or swapping the PSU seemingly resolves the issue each time, but does not explain why it keeps recurring, nor why it seems tied to overall power draw. I'm left thinking it's likely motherboard related, some sort of intermittent power connection?

    I do not have another socket 1156 mobo/CPU to try testing with. Any suggestions?



    Main build w issues:

    Intel i5 760 (mildly overclocked to 150bclk before first failure, set back to default clocks afterwards & kept there since)
    Gigabyte H55M-USB3
    8GB G.Skill F3-128000CL9-8GBXL (2x 4GB) @ 1.5v
    Sapphire HD5850 xtreme (stock clocks)
    Rosewell 650w RP650-2 PSU
    OCZ Vertex Plus 60GB
    3-4 Hard Drives (2x 7200RPM, 2x 5400RPM)
    No DVD drive
    Fan controller with 4 12v fans.

    Second build used to test PSU:

    Intel Core 2 Duo E5300 @ stock clocks
    Gigabyte EP45-DS3R
    2GB Kingston DDR2, single stick.
    GeForce 8500GT, and alternate Asus HD4850
    One 7200RPM drive, no DVD drive
    OCZ 400w StealthXStream
    one 12v fan
    Last edited by Logicaluser; 12-03-2012 at 08:13 AM.

  2. #2
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: H55M-USB3 random shutdowns, will not power on afterwards.

    It could be broken copper traces where the 24pin mb connecter is? Caused by mb flexing ect and giving you intermittent power
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  3. #3
    Join Date
    Mar 2009
    Location
    Earth
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    849

    Default Re: H55M-USB3 random shutdowns, will not power on afterwards.

    Personally I would vcore voltage it seems to be the fix all these days...

  4. #4
    Join Date
    Jun 2010
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    Canada
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    Default Re: H55M-USB3 random shutdowns, will not power on afterwards.

    After months of troubleshooting I'm a tad confused.

    I still have the occasional random sudden shutdown, followed by failure to boot back up afterwards for some time (zero response to power button)

    I've entirely ruled out the PSU and GPU. I then tried to remove & rule out all unessential components, and the system ran for 1-2 weeks with just my SSD installed without a single issue.

    I reconnected the 3 other HDs last night, and it didn't make it 24hrs without a sudden shutdown

    Is it even possible for a failing hard drive to somehow cause a machine to suddenly shutdown entirely (as if power plug pulled) and then fail to turn back on?


    Edit: Nope, turns out it's not HD related. Disconnecting the drives had no effect.
    Last edited by Logicaluser; 12-03-2012 at 08:15 AM.

  5. #5
    Join Date
    Dec 2010
    Location
    Near Toronto but not in it
    Posts
    625

    Default Re: H55M-USB3 random shutdowns, will not power on afterwards.

    if it happened that quickly then try adding just 1 HD at a time and wait to see it the problem returns. if after 48-72hrs there problem doesn't add another drive and wait again... but I've never seen an HD issue cause this.

    Vin
    Main Rig
    OS = Win8.1
    CPU = i7-980X @ 4.17Ghz 144x29 cooled by custom Loop
    Mem = 12GB 2000Mhz corsair Dominator GT at 2010Mhz @ 9-10-9-27-2T
    MB = Gigabyte GA-X58A-UD5 v1.0 with F6 Bios - Dead Board
    MB = EVGA X58 Classified3 e770
    GPU = 2x Sapphire r9 290x in xfire
    HD = 4x PNY 120GB Raid 0
    Storage = 2TB WD Black
    PSU = EVGA SuperNOVA 1300w
    Case = Cooler Master HAF-X 945

    HTPC / Home Server
    OS = Win7 64Bit running XBMC HTPC Front end with Windows Server 2011 Virtual Machine with 8GB ram assigned for homer server with exchange
    CPU = AMD 1090T
    Mem = 16GB 1600Mhz Kingston RED Limited Edition running at 1600Mhz
    MB = Gigabyte 790FXTA-UD5
    GPU- EVGA GT210
    HD = too many to count, but about 5TB of storage all together including backup
    PSU = Corsair TX750
    Case = Too embarrassed to mention.

  6. #6
    Join Date
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    Canada
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    Default Re: H55M-USB3 random shutdowns, will not power on afterwards.

    Happened again shortly afterwards, and this time I did some troubleshooting immediately after
    Disconnecting all drives (both power & SATA) had no effect on the comp not booting up, still no response. I think this rules out an electrical issue with any of the 4 drives themselves preventing post-shutdown boot.

    I'm now left with it being either a motherboard issue, a case grounding issue or a CPU issue. (don't have a spare 1156 CPU or board tho)


    I noticed something weird tho, at one point when plugging in the PSU's power cord I noticed random flickering from all the mobo's colored LEDs, even though I made no attempt to boot it up. It didn't appear like it was trying to boot, just flickering lights for several seconds. I did eventually get it to boot post-shutdown but this seemed unusual to me, so decided it was time to rule out electrical issues.


    To that end, I pulled the board and have it running open on the bench, stable since last night. Trying to "make" it crash, but it's always been kinda random.

    I also can't seem to get either CPUFAN or SYSFAN1 to run my CPU cooler at acceptable speeds, seems to be providing just barely enough to spin the fan (and at times not enough to keep it spinning), with BIOS changes & speedfan having zero effect. Dunno if this is just a result of benching or not, normally run through a molex powered fan controller. Got a molex powered casefan cooling it now.

  7. #7
    Join Date
    Dec 2010
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    Near Toronto but not in it
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    Default Re: H55M-USB3 random shutdowns, will not power on afterwards.

    for the LED's flickering on plugging in the power, all my systems have done that, so I wouldn't worry much about that.

    for the CPU fan spinning slow, try running Prime95 or Linx and get your CPU temps up... if they don't spin up once your CPU temps reach 50-60 degrees then you may have other issues.

    Vin
    Main Rig
    OS = Win8.1
    CPU = i7-980X @ 4.17Ghz 144x29 cooled by custom Loop
    Mem = 12GB 2000Mhz corsair Dominator GT at 2010Mhz @ 9-10-9-27-2T
    MB = Gigabyte GA-X58A-UD5 v1.0 with F6 Bios - Dead Board
    MB = EVGA X58 Classified3 e770
    GPU = 2x Sapphire r9 290x in xfire
    HD = 4x PNY 120GB Raid 0
    Storage = 2TB WD Black
    PSU = EVGA SuperNOVA 1300w
    Case = Cooler Master HAF-X 945

    HTPC / Home Server
    OS = Win7 64Bit running XBMC HTPC Front end with Windows Server 2011 Virtual Machine with 8GB ram assigned for homer server with exchange
    CPU = AMD 1090T
    Mem = 16GB 1600Mhz Kingston RED Limited Edition running at 1600Mhz
    MB = Gigabyte 790FXTA-UD5
    GPU- EVGA GT210
    HD = too many to count, but about 5TB of storage all together including backup
    PSU = Corsair TX750
    Case = Too embarrassed to mention.

  8. #8
    Join Date
    Jun 2010
    Location
    Canada
    Posts
    66

    Default Re: H55M-USB3 random shutdowns, will not power on afterwards.

    Ok, it suddenly shutdown last night while running benched on a wooden table, and again refused to boot for +10min. I've now eliminated any electrical/grounding issues with the case or fan controller.

    I'm now left with it being either a defective motherboard, CPU or something bizarre with the 212+ cooler or backplate. To that end I'm now rocking the stock intel cooler again, just to be certain.


    Quote Originally Posted by Vinster View Post
    for the LED's flickering on plugging in the power, all my systems have done that, so I wouldn't worry much about that.

    for the CPU fan spinning slow, try running Prime95 or Linx and get your CPU temps up... if they don't spin up once your CPU temps reach 50-60 degrees then you may have other issues.

    Vin
    Noticed it again, PSU switch in on position when plugging in power cable and all of the mobo lights flickered randomly and the CPU fan started spinning a bit. Continued for ~10sec until I flipped PSU switch off.
    It also seemed to struggle to boot at first, 1st try it powered off within 1sec, didn't post on it's second attempt, successful POST on 3rd attempt

    CPUFAN header is definitely not working right, nor is SYS-FAN.
    With BIOS set to fixed maximum speed I get only ~1200RPM from the stock intel i5 HSF (and it's virtually silent, bad sign) and temps hit +70 C on a stress test before I stopped it (was still rising)

    I'm rather confident at this point that the problem is motherboard related, especially considering the similar issues reported by others with this model (Newegg.ca - GIGABYTE GA-H55M-USB3 LGA 1156 Intel H55 HDMI USB 3.0 Micro ATX Intel Motherboard)
    Last edited by Logicaluser; 12-03-2012 at 08:08 AM.

  9. #9
    Join Date
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    Location
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    9,250

    Default Re: H55M-USB3 random shutdowns, will not power on afterwards.

    is it still in warranty? 3 years from purchase date,if i were you id request an rma and take it from there,then see what happens
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  10. #10
    Join Date
    Jun 2010
    Location
    Canada
    Posts
    66

    Default Re: H55M-USB3 random shutdowns, will not power on afterwards.

    SN says manufacture was in the 32nd week of 2010, so should still be in warranty. Will contact them tomorrow

    Hopefully I'll be able to get a replacement from Gigabyte, as socket 1156 motherboards don't seem to be available anywhere anymore. Kinda weird, still tons of 775 boards for sale, only a couple pricy xeon/server boards for 1156.

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