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Thread: usb2 don't appear to be working




  1. #1
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    Default usb2 don't appear to be working

    Hi, can anyone help me please?
    About a month before christmas every thing worked fine.
    Then my Cruzer slice stopped being recognized. Tried another one, no good. They work in other machines.
    My Microsoft web cam works OK, as does a digital camera with it's own software, it seems that just USB mass storage devices don't.
    I can't remember any updates or changes to my system.
    I have now tried lots of stuff mentioned all over the internet, repair install of XP, updating drivers, unplugging computer from mains, uninstalling all USB controllers, etc, etc, etc......
    I have now found out that if I uninstall my USB2 Enhanced Host Controller then USB mass storage devices work, I get the message that they will work faster in a USB 2 port though. I have tried updating this, and rolling it back, still doesn't work.
    I have installed the drivers that the Gigabyte download centre tool came up with, no change.
    I think that I need somehow to enable USB2 in BIOS but there is no setting for this.
    My motherboard is a G41MT-D3 and the BIOS is dated 04/05/10. OS is Win xp sp3.

  2. #2
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    Default Re: usb2 don't appear to be working

    OK, update....
    My BIOS is F1, the same as can be downloaded from the website.
    The manual shows two lines in the BIOS for USB controllers, one 1.0 and the other 2.0.
    Mine has only one line, USB controller, no mention of 1.0 or 2.0.
    I have tried "Ctrl" + "F1" but this brings up no more options.
    How do I get USB2.0 enabled?

  3. #3
    stasio's Avatar
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    Default Re: usb2 don't appear to be working

    Try to update Chipset with newer version of Intel INF installation.
    Maybe this Intel® INF Driver 9.3.0.1026 ?

    or Google your threat title, as I found similar problem here.
    Last edited by stasio; 02-07-2013 at 08:25 PM.
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  4. #4
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    Default Re: usb2 don't appear to be working

    Updated Chipset to 9.3.0.1026, still no joy......

    Why haven't I got the line in the BIOS about USB2.0 <enable> ?</enable>

  5. #5
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    Default Re: usb2 don't appear to be working

    Press CTRL + F1 at the main bios screen and then go to the Integrated Peripherals bios screen.
    Do you see all of the following options?
    • USB 1.0 Controller
    • USB 2.0 Controller
    • USB Keyboard Support
    • USB Mouse Support
    • USB Storage Function
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  6. #6
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    Default Re: usb2 don't appear to be working

    Quote Originally Posted by profJim View Post
    Press CTRL + F1 at the main bios screen and then go to the Integrated Peripherals bios screen.
    Do you see all of the following options?
    • USB 1.0 Controller
    • USB 2.0 Controller
    • USB Keyboard Support
    • USB Mouse Support
    • USB Storage Function
    Tried that, all I've got is the following.


    • USB Controller (No mention of it being 1.0 or 2.0)
    • USB Keyboard Support
    • USB Mouse Support
    • USB Storage Function


    The Ctrl +F1 is adding new options to the menus, just not the USB 2.0 option.

  7. #7
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    Default Re: usb2 don't appear to be working

    Yea,you are right......(No mention of it being 1.0 or 2.0).
    Only,according to BIOS F1...... Default is Disabled (so be sure is Enabled).

    Last edited by stasio; 02-09-2013 at 05:17 PM.
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  8. #8
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    Default Re: usb2 don't appear to be working

    From the main bios screen, did you ever Load Optimized Defaults?
    If you do this now, all of your current settings will be reset.
    The missing options might appear after loading optimized defaults.

    You can use F11 (Save CMOS to BIOS) and F12 (Load CMOS from BIOS).
    This will let you save (F11) or restore (F12) your bios settings.
    It's best to always have a hard copy of your current bios settings.

    Page 21 in the motherboard user manual says: (Sample BIOS Version: GA-G41MT-D3 E7c)

    At this point you should contact Gigabyte Tech Support and see what they have to say.
    GIGABYTE GTS (Tech Support)

    It might help if you provide a link to this thread.
    Q9650 @ 4.10GHz [9x456MHz]
    P35-DS4 [rev: 2.0] ~ Bios: F14
    4x2GB OCZ Reaper PC2-8500 1094MHz @5-5-5-15
    MSI N460GTX Hawk Talon Attack (1GB) video card <---- SLI ---->
    Seasonic SS-660XP2 80 Plus Platinum psu (660w)
    WD Caviar Black WD6401AALS 640GB (data)
    Samsung 840 Pro 256GB SSD (boot)
    SLI @ 16/4 works when running HyperSLI
    Cooler Master 120XL Seidon push/pull AIO cpu water cooling
    Cooler Master HAF XB computer case (RC-902XB-KKN1)
    Asus VH242H 24" monitor [1920x1080]
    MSI N460GTX Hawk (1GB) video card
    Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium
    HT|Omega Claro plus+ sound card
    CyberPower CP1500PFCLCD UPS
    E6300 (R0) @ 3.504GHz [8x438MHz] ~~ P35-DS3L [rev: 1.0] ~ Bios: F9 ~~ 4x2GB Kingston HyperX T1 PC2-8500, 876MHz @4-4-4-10
    Seasonic X650 80+ gold psu (650w) ~~ Xigmatek Balder HDT 1283 cpu cooler ~~ Cooler Master CM 690 case (RC-690-KKN1-GP)
    Samsung 830 128GB SSD MZ-7PC128B/WW (boot) ~~ WD Caviar Black WD6401AALS 640GB (data) ~~ ZM-MFC2 fan controller
    HT|Omega Striker 7.1 sound card ~~ Asus VH242H monitor [1920x1080] ~~ Logitech Z-5500 Digital 5.1 Speakers
    win7 x64 sp1 Home Premium ~~ CyberPower CP1500PFCLCD U.P.S
    .


  9. #9
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    Default Re: usb2 don't appear to be working

    Yes I have tried loading optimized and default settings, still no change.

    I sent a ticket into Gigabyte support yesterday, will try and link this thread to it.

    Thanks for the suggestions anyway.

  10. #10
    stasio's Avatar
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    Default Re: usb2 don't appear to be working

    ^Be aware of CNY now,so reply will take longer time.
    GA-Z170X-SOC Force , Kaby Lake...
    GA-Z97X
    -SOC Force ,
    Core i7-4790K @ 4.9 GHz
    GA-Z87X-UD3H ,Core i7-4770K @ 4.7 GHz
    G.Skill F3-2933C12D-8GTXDG
    @ 3100 (12-15-14-35-CR1) @1.66V
    2xSSD Corsair Force GS 128 (RAID 0), WD Caviar Black SATA3 1TB HDD,
    Evga GTS 450 SC, Gigabyte Superb 720W
    XSPC RayStorm D5 EX240 (Liquid Ultra)
    NZXT Phantom 630 Ultra Tower
    Win 7 SP1 x64;Win 8.1 x64;
    Win 10 x64

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