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Thread: Recovering Lost DRAM size problem




  1. #1
    Join Date
    Feb 2013
    Location
    Orange County
    Posts
    3

    Default Recovering Lost DRAM size problem

    Good morning all,

    My bosses computer is giving him some issues. When he shuts down his computer for the night and turns it back on the following day computer goes through POST at which point he receives "Recovering Lost DRAM size" and the computer reboots three times, fourth one boots into windows 7. Also, within windows it shows 12GB of memory installed but only 8GB usable. I have checked that CPU is setting properly and that it does not have any bent pins. I have also checked the memory to ensure all of them are working properly, which they are. I have some computer experience but not a lot. From the limited information I found on several different websites is the problem might be with the settings within BIOS. He is a Electrical and Mechanical Engineer and he needs his computer running smoothly for different programs running. He wanted me to replace the motherboard, but that will be my last option. I am attaching image of CPUZ results. Any help would really be very much appreciated and I will score some brownie points with my boss :-) Thank you in advance!
    Recovering Lost DRAM size problem-cpuz1-jpg

  2. #2
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Recovering Lost DRAM size problem

    what cpu cooler are you using? too tight a heatsink can cut off the signal from the cpu to the memory banks and cause memory loss/issues

    and can you look in the bios and tell me howmuch qpi/vtt voltage and dram voltage is being used

    oh and be sure to flash to the latest motherboard bios if you havn't already
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  3. #3
    Join Date
    Feb 2013
    Location
    Orange County
    Posts
    3

    Default Re: Recovering Lost DRAM size problem

    wazza300, thank you very much for such quick reply. To answer your questions:
    CPU cooler being used on this machine is: ZALMAN CNPS9900ALED 120mm 2 Ball Low-noise Blue LED CPU Cooler

    ZALMAN CNPS9900ALED Low-noise Blue LED CPU Cooler - Newegg.com
    I am attaching few more pictures within BIOS to answer the other questions. Recovering Lost DRAM size problem-bios-jpg
    I will flash BIOS as soon as I get some free time at the office or once the guy who helped build this machine gets in.


  4. #4
    Join Date
    Aug 2009
    Location
    Birmingham,Great Britain
    Posts
    9,250

    Default Re: Recovering Lost DRAM size problem

    that cpu cooler has a backplate,you could try a quarter turn undone on each mounting screw to loosen it slightly and see if problem persists,if so try setting qpi/vtt voltage to 1.36-1.38v and see if it improves startups ect

    simply updating to the latest bios might fix things but if not try the above
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  5. #5
    Join Date
    Dec 2010
    Location
    Near Toronto but not in it
    Posts
    624

    Default Re: Recovering Lost DRAM size problem

    I'm with wazza on this one.

    Vin
    Main Rig
    OS = Win8.1
    CPU = i7-980X @ 4.17Ghz 144x29 cooled by custom Loop
    Mem = 12GB 2000Mhz corsair Dominator GT at 2010Mhz @ 9-10-9-27-2T
    MB = Gigabyte GA-X58A-UD5 v1.0 with F6 Bios - Dead Board
    MB = EVGA X58 Classified3 e770
    GPU = 2x Sapphire r9 290x in xfire
    HD = 2x Toshiba 120GB Raid 0 (580MB Read/140MB Write)
    Storage = 2TB WD Black
    PSU = EVGA SuperNOVA 1300w
    Case = Cooler Master HAF-X 945

    HTPC / Home Server
    OS = Win7 64Bit running XBMC HTPC Front end with Windows Server 2011 Virtual Machine with 8GB ram assigned for homer server with exchange
    CPU = AMD 1090T
    Mem = 16GB 1600Mhz Kingston RED Limited Edition running at 1600Mhz
    MB = Gigabyte 790FXTA-UD5
    GPU- EVGA GT210
    HD = too many to count, but about 5TB of storage all together including backup
    PSU = Corsair TX750
    Case = Too embarrassed to mention.

  6. #6
    Join Date
    Feb 2013
    Location
    Orange County
    Posts
    3

    Default Re: Recovering Lost DRAM size problem

    Thank you guys,

    I updated the BIOS and that seems to solve the problem. 12GB are showing up and computer does not reboot three times. Thank you very much for that! Very much appreciated. The only issue I have remaining is with Raid, originally it was set up as a Raid 1 array with two identical 600GB drives, when he began experiencing these issues it somehow got disengaged and is no longer in that Raid 1 array. He has about $10,000 worth of programs on it (Electrical & Mechanical Engineer) and it would take me weeks if I had to install them from scratch. Getting licenses renewed and transferred with some of these companies is a real pain in the you know what. Anyone has some knowledge of configuring Bios for Raid? Once again, thank you very much for helping me this far.

  7. #7
    Join Date
    Dec 2010
    Location
    Near Toronto but not in it
    Posts
    624

    Default Re: Recovering Lost DRAM size problem

    for that in the bios go under "Integrated Peripherals" then "ICH Sata Control Mode" select "RAID"

    save and re-boot, now when it re-boots you should see a different screen after the post screen detecting the drives for the array. as long as you didn't do anything to the drives it should pickup 2 "Member Disks"

    go back in the bios and under "Advance Bios Features" change the boot device order. you should now see your raid drives.

    and that's all that should be needed.

    Vin

    EDIT: if you are not at work but what to navigate what I was talking about to be a little more fluid when you actually look at it here is a web based Bios for that board; GA-X58A-UD7
    Last edited by Vinster; 02-21-2013 at 10:33 AM.
    Main Rig
    OS = Win8.1
    CPU = i7-980X @ 4.17Ghz 144x29 cooled by custom Loop
    Mem = 12GB 2000Mhz corsair Dominator GT at 2010Mhz @ 9-10-9-27-2T
    MB = Gigabyte GA-X58A-UD5 v1.0 with F6 Bios - Dead Board
    MB = EVGA X58 Classified3 e770
    GPU = 2x Sapphire r9 290x in xfire
    HD = 2x Toshiba 120GB Raid 0 (580MB Read/140MB Write)
    Storage = 2TB WD Black
    PSU = EVGA SuperNOVA 1300w
    Case = Cooler Master HAF-X 945

    HTPC / Home Server
    OS = Win7 64Bit running XBMC HTPC Front end with Windows Server 2011 Virtual Machine with 8GB ram assigned for homer server with exchange
    CPU = AMD 1090T
    Mem = 16GB 1600Mhz Kingston RED Limited Edition running at 1600Mhz
    MB = Gigabyte 790FXTA-UD5
    GPU- EVGA GT210
    HD = too many to count, but about 5TB of storage all together including backup
    PSU = Corsair TX750
    Case = Too embarrassed to mention.

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