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Thread: G1 Sniper 3 - Intermittent audio distortion/corruption when gaming




  1. #1
    rzr is offline Junior Member
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    Default G1 Sniper 3 - Intermittent audio distortion/corruption when gaming

    Hi all,

    I have been experiencing an extremely frustrating issue with my G1 Sniper 3 motherboard for at least the last six months now. Randomly when gaming, audio will become highly distorted and start to crackle. This issue will persist in game as well as Windows when quitting to the desktop. The distortion is also present when switching output from speakers to headphones and back again. The only thing that will fix it is a complete reboot of the system.

    Sometimes the issue will happen only once a week, other times it might happen three of four times in one day quite often only minutes or hours apart.
    It appears to happen in both Multi and single player games including Planetside 2, Borderlands 2, Mass Effect 3 and Saints Row 3. I am currently running all the latest drivers offered on the Gigabyte website. I also took the step of doing a full system wipe on the weekend. I completely wiped my OS and Data drives and did a fresh install of Windows 7. Unfortunately this did not resolve the issue.

    I have only ever had the audio corruptions occur while gaming and never when just doing regular desktop stuff. I am really hoping for a straight forward solution as RMA'ing the motherboard is the last thing I want to have to do.
    Included all hardware info in my signature below. If you want more information please let me know and I will update it.

    Thanks

    Edit: For some reason my signature isn't showing, for now I have pasted it in manually until I figure out how to display it
    Primary Rig:
    CPU: Intel Core i7-2700K
    MB: Gigabyte G1 Sniper 3, Bios F7, Rev 1.0
    RAM: Corsair 16GB (2x8GB) CMZ16GX3M2A1600C10 11-11-11-28 at 1.5v
    GPU: Galaxy GTX 670 GC Edition (Stock Cooler) x2 in SLI - Driver 314.22 WHQL
    Cooler: Corsair H100 Revised Edition
    PSU: Corsair AX-1200
    HDD1: Intel 520 240GB SSD (OS Drive)
    HDD2: WD 1Tb VelociRaptor WD1000DHTZ (Data Drive)
    OS: Windows 7 Ultimate SP1 x64
    Last edited by rzr; 09-01-2013 at 09:12 PM.

  2. #2
    Join Date
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    Default Re: G1 Sniper 3 - Intermittent audio distortion/corruption when gaming

    have you run latency cheacker to see what is shows?

    disabled c1e in the bios? and use balanced power saving profile in windows?
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  3. #3
    rzr is offline Junior Member
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    Default Re: G1 Sniper 3 - Intermittent audio distortion/corruption when gaming

    No idea how to run a latency checker, is it a built in Windows tool or a third party app?
    Had a dig through the bios and couldn't find the option to disable C1E unless they call it something else on the newer boards.
    I run the "High Performance" power setting with most power saving features turned off.

    What do you suggest?
    Primary Rig:
    CPU: Intel Core i7-2700K
    MB: Gigabyte G1 Sniper 3, Bios F7, Rev 1.0
    RAM: Corsair 16GB (2x8GB) CMZ16GX3M2A1600C10 11-11-11-28 at 1.5v
    GPU: Galaxy GTX 670 GC Edition (Stock Cooler) x2 in SLI - Driver 314.22 WHQL
    Cooler: Corsair H100 Revised Edition
    PSU: Corsair AX-1200
    HDD1: Intel 520 240GB SSD (OS Drive)
    HDD2: WD 1Tb VelociRaptor WD1000DHTZ (Data Drive)
    OS: Windows 7 Ultimate SP1 x64

  4. #4
    Join Date
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    Default Re: G1 Sniper 3 - Intermittent audio distortion/corruption when gaming

    sorry I should have included the link

    http://www.thesycon.de/dpclat/dpclat.exe

    c1e is in the bios somewhere,in advanced cpu features
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  5. #5
    rzr is offline Junior Member
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    Default Re: G1 Sniper 3 - Intermittent audio distortion/corruption when gaming

    Ok found where to disable C1E, was hidden away in a few sub menus. CPU EIST is still currently enabled. I may try disabling it later on if the problems persist.

    After a few minutes of running the latency checker maximum has been 644us with an average of about 250-300. Should I be running this tool only after an audio corruption event or just every now and then to see what numbers my system produces?

    Thanks for your assistance Sloth. Really appreciate it you've taken the time to help.
    Primary Rig:
    CPU: Intel Core i7-2700K
    MB: Gigabyte G1 Sniper 3, Bios F7, Rev 1.0
    RAM: Corsair 16GB (2x8GB) CMZ16GX3M2A1600C10 11-11-11-28 at 1.5v
    GPU: Galaxy GTX 670 GC Edition (Stock Cooler) x2 in SLI - Driver 314.22 WHQL
    Cooler: Corsair H100 Revised Edition
    PSU: Corsair AX-1200
    HDD1: Intel 520 240GB SSD (OS Drive)
    HDD2: WD 1Tb VelociRaptor WD1000DHTZ (Data Drive)
    OS: Windows 7 Ultimate SP1 x64

  6. #6
    Join Date
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    Default Re: G1 Sniper 3 - Intermittent audio distortion/corruption when gaming

    latency seems good tbh

    could be down to something else,maybe try c1e disabled then eist see what happens,close any monitoring software also ssd software,easytune ect
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  7. #7
    rzr is offline Junior Member
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    Default Re: G1 Sniper 3 - Intermittent audio distortion/corruption when gaming

    So far so good, but it may be a week or two before I am confident this issue has been resolved. Any idea why having C1E enabled may cause audio distortions?
    Primary Rig:
    CPU: Intel Core i7-2700K
    MB: Gigabyte G1 Sniper 3, Bios F7, Rev 1.0
    RAM: Corsair 16GB (2x8GB) CMZ16GX3M2A1600C10 11-11-11-28 at 1.5v
    GPU: Galaxy GTX 670 GC Edition (Stock Cooler) x2 in SLI - Driver 314.22 WHQL
    Cooler: Corsair H100 Revised Edition
    PSU: Corsair AX-1200
    HDD1: Intel 520 240GB SSD (OS Drive)
    HDD2: WD 1Tb VelociRaptor WD1000DHTZ (Data Drive)
    OS: Windows 7 Ultimate SP1 x64

  8. #8
    Join Date
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    Default Re: G1 Sniper 3 - Intermittent audio distortion/corruption when gaming

    yes,c1e is the cpu powersaving it can be the mb chokes that throttle the voltage and create the noise(that's only a rough guess im no expert)

    but you can disable it and let windows power saving feature handle it instead and this doesn't create the noise like c1e does
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  9. #9
    rzr is offline Junior Member
    Join Date
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    Default Re: G1 Sniper 3 - Intermittent audio distortion/corruption when gaming

    Just thought I would report back after a few weeks of extensive testing/gaming. It appears that c1e was certainly the culprit and cause of the sound distortion issues. Haven't had any issues since turning it off.
    Thanks again for your help wazza300!
    Primary Rig:
    CPU: Intel Core i7-2700K
    MB: Gigabyte G1 Sniper 3, Bios F7, Rev 1.0
    RAM: Corsair 16GB (2x8GB) CMZ16GX3M2A1600C10 11-11-11-28 at 1.5v
    GPU: Galaxy GTX 670 GC Edition (Stock Cooler) x2 in SLI - Driver 314.22 WHQL
    Cooler: Corsair H100 Revised Edition
    PSU: Corsair AX-1200
    HDD1: Intel 520 240GB SSD (OS Drive)
    HDD2: WD 1Tb VelociRaptor WD1000DHTZ (Data Drive)
    OS: Windows 7 Ultimate SP1 x64

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