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Thread: GA-Z87X-UD3H Sleep wake BUG




  1. #1
    derektm is offline Junior Member
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    Nov 2013
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    Default GA-Z87X-UD3H Sleep wake BUG

    After going into Standby, clicking the mouse to wakeup the computer sometimes results in a black screen and the keyboard and mouse lights turn off.


    This does not happen every time the computer does standby. Sometimes you have to let the computer go to sleep by itself, other times you can make it go to sleep a few times then see the issue.


    So far I have:


    Exchanged Motherboards
    Exchanged RAM
    Excahnged Video
    Exchanged SSD


    Also have tested with different power supplies. I have used drivers off CD included, drivers off gigabyte site, etc. I have tried Windows 8 64 and Windows 8.1 64, fresh installs. I bought a Cooler Master V850 (Seasonic) so it can't be a Haswell PSU bug (the psu does not shut off anyways).

    Can someone get this reported to Gigabyte so it can be fixed? I always let my computer sleep/standby. This is my first Gigabyte board and everything else is flawless. It just sucks coming home or eating dinner and coming back and have to restart your computer manually because it wont wake back up.

    Thanks

  2. #2
    boondocks's Avatar
    boondocks is offline Senior Member
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    Live Oak, Florida
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    Default Re: GA-Z87X-UD3H Sleep wake BUG

    You can open a support ticket with Gigabyte yourself.
    GIGABYTE - Support & Downloads

    If you have Erp enabled in BIOS try disabling it.
    (I have my Z87 down for mods right now so I can't look through the BIOS.....)

    If no BIOS changes affect anything, do you have another power supply you can try?


    Oh..and welcome to TT!
    Last edited by boondocks; 11-02-2013 at 07:44 PM.
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