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Thread: GA-Z87X-UD4H USB Issues - Frozen mouse/keyboard + sticking keys




  1. #1
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    Default GA-Z87X-UD4H USB Issues - Frozen mouse/keyboard + sticking keys

    I have been having 2 problems with keyboards/mouse on my new Windows 8.1 build. I have been able to replicate this using 2 different USB keyboards (Logitech G15 and Razer BlackWidow).

    Problem 1
    Every once in a while, either my keyboard or mouse will stop responding and wont react to key presses or clicks. Will have to either reboot the machine or unplug and replug in the particular device.

    Problem 2
    Sometimes when I am typing, a key will get "stuck" and type out several times on the screen. So for example, if I was typing the word update, it might look like this.

    updattttttttttttttttttttttte

    At first I thought it was the keyboard, but since I have switched and just had it happen on the new keyboard.

    I have also switched USB ports on my mobo and that didnt seem to help it.

    I am using the default Windows drivers as well for the keyboard and mouse.

    My BIOS version is F7.

    Any help is appreciated. Thanks

  2. #2
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    Default Re: GA-Z87X-UD4H USB Issues - Frozen mouse/keyboard + sticking keys

    tried latest beta bios?

    GA-Z87X-UD4H - F8b Z87XUD4H.8b

    are there dedicated usb ports for the mouse/kb near to the lan port? that's what its like on z77 don't know if z87 is the same
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
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    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

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    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  3. #3
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    Default Re: GA-Z87X-UD4H USB Issues - Frozen mouse/keyboard + sticking keys

    Quote Originally Posted by wazza300 View Post
    tried latest beta bios?

    GA-Z87X-UD4H - F8b Z87XUD4H.8b

    are there dedicated usb ports for the mouse/kb near to the lan port? that's what its like on z77 don't know if z87 is the same
    I have yet to try the latest beta bios, always been weary of flashing bios but might have to give it a shot.

    And I am not sure, I will have to look in the manual about that.
    Update: Looked though the manual and wasnt able to find anything about dedicated usb ports for mouse/keyboard.
    Last edited by monsterenergy22; 12-08-2013 at 03:01 AM.

  4. #4
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    Default Re: GA-Z87X-UD4H USB Issues - Frozen mouse/keyboard + sticking keys

    on mine theres a sticker on the metal usb ports stating kb/mouse but yours might be different
    Gigabyte z77x UP4-TH F11c Modded Bios
    Intel i7 3770k 24/7@4.8ghz 1.38v Turbo llc +0.165v dvid multithreading enabled
    Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
    Thermalright Silver Arrow Cpu Cooler
    1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
    1xSamsung f4 HD204UI 2tb hard drive Storage
    Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
    Razer Lycosa Keyboard
    Logitech X-530 5.1 Speakers
    Lite-On iHAS124-19 24x Sata DVDRW
    K-World Hybrid DVB-T 210SE Digital T.V Card
    L.G E2260V L.E.D 1920x1080 Monitor
    Xfx Pro 750w silver rated Psu 80+
    Fractal Arc Midi Case

    http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
    http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

    Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
    Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

  5. #5
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    Default Re: GA-Z87X-UD4H USB Issues - Frozen mouse/keyboard + sticking keys

    Quote Originally Posted by wazza300 View Post
    on mine theres a sticker on the metal usb ports stating kb/mouse but yours might be different
    Mhmm, doesnt look like I have that.

    Will try a bios flash and will post back the results.

  6. #6
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    Default Re: GA-Z87X-UD4H USB Issues - Frozen mouse/keyboard + sticking keys

    If you don't use any USB 3.0 devices, try to do this in your bios:
    GA-Z87X-UD4H USB Issues - Frozen mouse/keyboard + sticking keys-20131208_151125-jpg
    Gigabyte z87x-ud3h
    Intel® Core™ i7-4770K
    Corsair Vengeance 2x4GB
    EVGA GeForce GTX 570 SC
    Gigabyte 610W
    Onboard sound

  7. #7
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    Default Re: GA-Z87X-UD4H USB Issues - Frozen mouse/keyboard + sticking keys

    Quote Originally Posted by lenix View Post
    If you don't use any USB 3.0 devices, try to do this in your bios:
    GA-Z87X-UD4H USB Issues - Frozen mouse/keyboard + sticking keys-20131208_151125-jpg
    I didn't have the USB 3.0 support option but I disabled everything else. Will post back in a few days to see if it helps.

    Thanks!

  8. #8
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    Default Re: GA-Z87X-UD4H USB Issues - Frozen mouse/keyboard + sticking keys

    Did the bios options help?
    Gigabyte z87x-ud3h
    Intel® Core™ i7-4770K
    Corsair Vengeance 2x4GB
    EVGA GeForce GTX 570 SC
    Gigabyte 610W
    Onboard sound

  9. #9
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    Default Re: GA-Z87X-UD4H USB Issues - Frozen mouse/keyboard + sticking keys

    USB Keyboard/Mouse compatibility ha been improving since bios F6a. Although the USB ports on the back have no Mouse/KB dedication, they are all individually ESD protected. I don't see why any of them shouldn't work for you if the Renesas controller is working as it should for the ports.
    I had initial problems with my logitech wireless mouse/kb but it was resolved by F6e bios release. my board is revision 1.0 anyway.
    I have several devices plugged into my rear USB ports such that a problem like this may cause me to just RMA the board if the issue is hardware.
    You could install KB/mouse drivers for win8.1 as well if there are any. I run Windows 7, win 8.1 has too many driver compatibility issues at the moment for me. Only time I had mouse and keyboard fail was coming out of deep sleep mode. Sometimes have to replug my wireless usb stick too.
    Last edited by TicTacToe; 12-19-2013 at 02:11 AM.

  10. #10
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    Default Re: GA-Z87X-UD4H USB Issues - Frozen mouse/keyboard + sticking keys

    I havent had this problem at all since disabling USB 3.0 in the BIOS.

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