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Thread: Faulty Gigabyte Motherboard?




  1. #1
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    Default Faulty Gigabyte Motherboard?

    Around October I bought a motherboard from Gigabyte along with 16 gb (4x4) of RAM. At the time I had run into some issues with the computer not booting with all sticks installed. So for the past few months I've just been using 2 sticks because it worked and I figured I'd just misunderstood and that the board didn't support 16 gigs. Recently I decided to find out the real reason. Did some tests and searches to find I probably just have a faulty board. What should I do? Just go out and buy a new board. Call Gigabyte? I've waited so long do I really have any change of getting anything out of this?

    Board: Gigabyte GA-Z68MX-UD2H-B3

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    spec is offline Member
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    Default Re: Faulty Gigabyte Motherboard?

    Check the warranty period. Then contact the store you bought it from. Not sure about local laws in your country though usually retail store will accept an RMA 2-4 weeks after the sale, after that you have to go directly to the Manufacturer.

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    Default Re: Faulty Gigabyte Motherboard?

    GIGABYTE - Support & Downloads
    Check here for support. You can contact Gigabyte to work out the problems.....it's possible they may have you ship it to a warranty center. If so, you pay shipping to the warranty center (in the US it's in California) and when they are through they will ship it back, usually 3-day UPS.
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    Default Re: Faulty Gigabyte Motherboard?

    Quote Originally Posted by ernielongse View Post
    Around October I bought a motherboard from Gigabyte along with 16 gb (4x4) of RAM. At the time I had run into some issues with the computer not booting with all sticks installed. So for the past few months I've just been using 2 sticks because it worked and I figured I'd just misunderstood and that the board didn't support 16 gigs. Recently I decided to find out the real reason. Did some tests and searches to find I probably just have a faulty board. What should I do? Just go out and buy a new board. Call Gigabyte? I've waited so long do I really have any change of getting anything out of this?

    Board: Gigabyte GA-Z68MX-UD2H-B3
    I will give it a try:
    Do you have the latest BIOS (or Beta BIOS) image for your MB since a lot of new beta BIOS releases for a MB often address memory compatibility?
    Hope it helps

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