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Thread: In dire need of help re: Gigabyte p542 laptop




  1. #1
    Join Date
    Mar 2015
    Location
    PA
    Posts
    1

    Default In dire need of help re: Gigabyte p542 laptop

    I really need help with this. my daughter is too busy in college so I am researching this for her . she has a gigabyte p2542 laptop (the yellow one) which is about 2 years old. the battery has died and we cannot find a replacement in any of the online battery stores. the battery that she has now says: LI-ion battery pack 11.25 V 5400 mAh , 60.75 simplo p/n 961T2008F, GNS86S. in the manual it says that the original battery is p/n 961T200*4*F. so we have looked everywhere for the battery. it was bought from newegg.com and they told us they don't give out info or promote other product lines. I put in several claims to gigabyte.com and have heard nothing back. we have ordered a battery from 3 different online companies and received an email from each one that they cannot help us, and they have all refunded our money. no one will even give us the name of a compatible battery that we can buy. PLEASE HELP

  2. #2
    Chike is offline Senior Member
    Join Date
    Jun 2009
    Location
    Israel
    Posts
    6,531

    Default Re: In dire need of help re: Gigabyte p542 laptop

    2 years old so it probably under warranty still, open RMA ticket.

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