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Thread: USB issues after driver update Gigabyte GA-Z97MX-Gaming 5




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    Default USB issues after driver update Gigabyte GA-Z97MX-Gaming 5

    Was installing windows 7 on a new build last night and went to the GigaByte resource CD and started installing drivers. Last one I did was for USB 3.0 (don't remember exact wording of driver), restarted, then found my keyboard and mouse didn't work. Both the Keyboard and Mouse are old 2.0 devices but I figured all that stuff would be backward compatible. Any ideas what the issue might be? Is there a way to back out the driver without usb devices? Any help would be appreciated!

  2. #2
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    Default Re: USB issues after driver update Gigabyte GA-Z97MX-Gaming 5

    Do you have a PS2 keyboard you can try? Or have you tried the rear USB ports? If you can find a way into Windows you can uninstall the USB 3.0 driver, reboot, then reinstall it and see how it goes.
    Otherwise you may have to do a new Windows install.
    I've had mine lock up while installing USB 3.0 before but on reboot the devices worked.

    I've noticed also that installing the USB 3.0 before the chipset driver can cause problems sometimes....but if you use the disc that came with the board it will install in proper order.
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    Default Re: USB issues after driver update Gigabyte GA-Z97MX-Gaming 5

    Thanks for the reply and sorry it took awhile to get back. I tried both the side and back USB ports with no luck. (prodigy mini-atx case). I'm asking around for a PS2 keyboard or adapter but haven't found one yet. I guess I would rather reinstall my OS then actually buy one.

    By chipset driver I'm guessing you mean(I have Windows 7 SP 1):

    Intel INF installation 10.0.13

    and

    Microsoft Hot fix KB2685811(64)

    and

    Intel Management Engine Interface
    (Note) Please installing Microsoft Hot fix first, if operation system is Windows 7. 10.0.0.1204

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    Default Re: USB issues after driver update Gigabyte GA-Z97MX-Gaming 5

    Quote Originally Posted by GLE3 View Post
    Thanks for the reply and sorry it took awhile to get back. I tried both the side and back USB ports with no luck. (prodigy mini-atx case). I'm asking around for a PS2 keyboard or adapter but haven't found one yet. I guess I would rather reinstall my OS then actually buy one.

    By chipset driver I'm guessing you mean(I have Windows 7 SP 1):

    Intel INF installation 10.0.13

    and

    Microsoft Hot fix KB2685811(64)

    and

    Intel Management Engine Interface
    (Note) Please installing Microsoft Hot fix first, if operation system is Windows 7. 10.0.0.1204
    Yes, Intel INF.
    Probably just need to reinstall the OS, then of course the drivers.
    Sometimes these things happen.
    Maximus 8 Hero/6700K @ 4.8/4x4GB LPX @ 3200 15-17-17-36 CR1
    Case Labs SM8 w/dual pedestals / Custom water w/ acrylic pipe / Light box
    PowerColor 390Xw/EK block / Samsung 840 Pro 256GBx2 RAID 0 / 128GBx1 SSD's | 3 HDD's / DVD burner
    Dual Aquaero 5 Pro controllers for pumps & fans / FC9 for led's only 2xD5 pwm w/Bitspower tops - MCP35x2 - 3x480 rads/1x240 rad/AP15 fans / EK supremcy
    Seasonic Platinum 1000w custom fabbed/sleeved psu wiring by me

    Wifes: Z77X-UD5H / 3770K w/c with Raystorm copper block & 2 Rads/ Kingston HyperX RAM / Switch 810 case/ PowerColor AX7950 w/EK block
    HTPC: Z68 Pro3 M / 2105

    SOLD:Z97X-UD5H /4790K/F11b mod BIOS/4.8@1.38 4x4GB Kingston Genesis KHX24C11X3K4 2400 RAM 11-13-13-30
    SOLD:Z87X-UD5H /4770K


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