Please report all spam threads, posts and suspicious members. We receive spam notifications and will take immediate action!
Page 1 of 2 12 LastLast
Results 1 to 10 of 11

Thread: gigabyte z390 CPU Problem




  1. #1
    Join Date
    Feb 2020
    Location
    italy
    Posts
    5

    Default gigabyte z390 CPU Problem

    hello,

    i have this setup ordered but i have a problem to func all: gigabyte z390 x with intel i7 9700K and bequiet pure power 11 600w an G skills 16GB DDR4 3200

    when i turn on the pc the CPU Error Led on the mainboard lights red, i tested a lot of things. the RAM in a other PC work, the CPU in a other PC work also. i have seend that this board has 2 connectors for the CPU, 1 with 4 Pins and 1 with 8 Pins. do i need all two to work fine or can i connect only the 4 Pin and this have to work also?

    i cant find any other problem. if there is nothing i can do i send the hardware back and buy something other...

    thanks a lot and i can test also thins when you say me something

  2. #2
    Chike is online now Senior Member
    Join Date
    Jun 2009
    Location
    Israel
    Posts
    6,639

    Default Re: gigabyte z390 CPU Problem

    I'm sure you have at least one 8pin or 2x4pin cpu power connector, use that.

    Is the cpu SRELT or SRG15?
    I think the first 4 digits of the serial number are for month/week what are they?

  3. #3
    Join Date
    Feb 2020
    Location
    italy
    Posts
    5

    Default Re: gigabyte z390 CPU Problem

    Quote Originally Posted by Chike View Post
    I'm sure you have at least one 8pin or 2x4pin cpu power connector, use that.

    Is the cpu SRELT or SRG15?
    I think the first 4 digits of the serial number are for month/week what are they?
    thanks for your answer. yes i have a 2x 4pin cpu connector like the picturegigabyte z390 CPU Problem-img_20200220_100314-jpg
    but i have on the motherboard 1x a 8pin connector an 1x a 4pin connector for the cpu, i hope i can only use the 4pin connector for the cpu. i read in the manual that the 8pin connect is a second time the 12v for a more stable voltage on high end cpu, but there is not written if i have to use both or can i also use only the 4pin connector.

    there is written SRG15 V945D174 on the cpu

  4. #4
    Join Date
    Feb 2020
    Location
    Athens, Greece
    Posts
    7

    Default Re: gigabyte z390 CPU Problem

    Quote Originally Posted by sirmazze View Post
    hello,

    i have this setup ordered but i have a problem to func all: gigabyte z390 x with intel i7 9700K and bequiet pure power 11 600w an G skills 16GB DDR4 3200

    when i turn on the pc the CPU Error Led on the mainboard lights red, i tested a lot of things. the RAM in a other PC work, the CPU in a other PC work also. i have seend that this board has 2 connectors for the CPU, 1 with 4 Pins and 1 with 8 Pins. do i need all two to work fine or can i connect only the 4 Pin and this have to work also?

    i cant find any other problem. if there is nothing i can do i send the hardware back and buy something other...

    thanks a lot and i can test also thins when you say me something


    Hi sirmazze,

    For Gigabyte Z390 Gaming X (Rev 1.0) to work with the 9th generation Intel Core processors you need Bios version F7 or newer.

    Make sure your motherboard is Gigabyte Z390 Gaming X (Rev 1.0), since Gigabyte has a butt load of motherboards with Z390
    and very similar names.

    Go to the Gigabyte site (using a working PC of course), and download the latest Bios: F10c dated 2019/12/18

    For Gigabyte Z390 Gaming X (Rev 1.0) the link is:

    Z390 GAMING X (rev. 1.0) | Motherboard - GIGABYTE Global

    You will find it under BIOS(+7) pull down menu. If you 're wondering how you upgrade the Bios in a non operational motherboard,
    in modern motherboards you can access Bios even without a CPU (use the onboard graphics monitor connection instead of the
    external Graphics Adapter's one, to be on the safe side).

    P.S. The PSU is not your problem right now, but since any decent PSU has two at least 8 pins connectors for the CPU power
    (with both to be able to split to 2 x 4 pins connectors), if I where you I would change that PSU for a better one, especially
    if you 're planning to do some overclocking.
    Don't get me wrong the Be Quiet Pure Power 11 600W CM is not a cheap one, but it has unusually few connectors for it's price.

    I hope I've helped a bit.

    Ares
    Last edited by ahartakis; 6 Days Ago at 07:54 PM.

  5. #5
    Join Date
    Feb 2020
    Location
    Athens, Greece
    Posts
    7

    Default Re: gigabyte z390 CPU Problem

    Quote Originally Posted by sirmazze View Post
    hello,

    i have this setup ordered but i have a problem to func all: gigabyte z390 x with intel i7 9700K and bequiet pure power 11 600w an G skills 16GB DDR4 3200

    when i turn on the pc the CPU Error Led on the mainboard lights red, i tested a lot of things. the RAM in a other PC work, the CPU in a other PC work also. i have seend that this board has 2 connectors for the CPU, 1 with 4 Pins and 1 with 8 Pins. do i need all two to work fine or can i connect only the 4 Pin and this have to work also?

    i cant find any other problem. if there is nothing i can do i send the hardware back and buy something other...

    thanks a lot and i can test also thins when you say me something

    Hi sirmazze,

    For Gigabyte Z390 Gaming X (Rev 1.0) to work with the 9th generation Intel Core processors you need Bios version F7 or newer.

    Make sure your motherboard is Gigabyte Z390 Gaming X (Rev 1.0), since Gigabyte has a butt load of motherboards with Z390
    and very similar names.

    Go to the Gigabyte site (using a working PC of course), and download the latest Bios: F10c dated 2019/12/18

    For Gigabyte Z390 Gaming X (Rev 1.0) the link is:

    Z390 GAMING X (rev. 1.0) | Motherboard - GIGABYTE Global

    You will find it under BIOS(+7) pull down menu. If you 're wondering how you upgrade the Bios in a non operational motherboard,
    in modern motherboards you can access Bios even without a CPU (use the onboard graphics monitor connection instead of an
    external Graphics Adapter's one, to be on the safe side).

    P.S. The PSU is not your problem right now, but since any decent PSU has two at least 8 pins connectors for the CPU power
    (with both to be able to split to 2 x 4 pins connectors), if I where you I would change that PSU for a better one, especially
    if you 're planning to do some overclocking.
    Don't get me wrong the Be Quiet Pure Power 11 600W CM is not a cheap one, but it has unusually few connectors for it's price.

    I hope I've helped a bit.

    Ares
    Last edited by ahartakis; 6 Days Ago at 07:54 PM.

  6. #6
    Join Date
    Feb 2020
    Location
    Athens, Greece
    Posts
    7

    Default Re: gigabyte z390 CPU Problem

    Quote Originally Posted by sirmazze View Post
    hello,

    i have this setup ordered but i have a problem to func all: gigabyte z390 x with intel i7 9700K and bequiet pure power 11 600w an G skills 16GB DDR4 3200

    when i turn on the pc the CPU Error Led on the mainboard lights red, i tested a lot of things. the RAM in a other PC work, the CPU in a other PC work also. i have seend that this board has 2 connectors for the CPU, 1 with 4 Pins and 1 with 8 Pins. do i need all two to work fine or can i connect only the 4 Pin and this have to work also?

    i cant find any other problem. if there is nothing i can do i send the hardware back and buy something other...

    thanks a lot and i can test also thins when you say me something


    Hi sirmazze,

    For Gigabyte Z390 Gaming X (Rev 1.0) to work with the 9th generation Intel Core processors you need Bios version F7 or newer.

    Make sure your motherboard is Gigabyte Z390 Gaming X (Rev 1.0), since Gigabyte has a butt load of motherboards with Z390
    and very similar names.

    Go to the Gigabyte site (using a working PC of course), and download the latest Bios: F10c dated 2019/12/18

    For the Gigabyte Z390 Gaming X (Rev 1.0) the link is:

    Z390 GAMING X (rev. 1.0) | Motherboard - GIGABYTE Global

    You will find it under BIOS(+7) pull down menu. If you 're wondering how you upgrade the Bios in a non operational motherboard,
    in modern motherboards you can access Bios even without a CPU (use the onboard graphics monitor connection instead of an
    external Graphics Adapter's one, to be on the safe side).

    P.S. The PSU is not your problem right now, but since any decent PSU has two at least 8 pins connectors for the CPU power
    (with both to be able to split to 2 x 4 pins connectors), if I where you I would change that PSU for a better one, especially
    if you 're planning to do some overclocking.
    Don't get me wrong the Be Quiet Pure Power 11 600W CM is not a cheap one, but it has few connectors for it's price.

    I hope I've helped a bit.

    Ares

  7. #7
    Join Date
    Feb 2020
    Location
    italy
    Posts
    5

    Default Re: gigabyte z390 CPU Problem

    thanks a lot for your help.
    but the pc wont boot. i take out the cpu and have only the ram and the ssd on the motherboard and the power supply but there wont get anything on the onboard hdmi.
    do i have to do somethint that the motherboard will boot in that mode to the bios withoud the CPU?
    thanks

  8. #8
    Chike is online now Senior Member
    Join Date
    Jun 2009
    Location
    Israel
    Posts
    6,639

    Default Re: gigabyte z390 CPU Problem

    What are the first 4 digits of the serial number?
    SNxxxx

  9. #9
    Join Date
    Feb 2020
    Location
    Athens, Greece
    Posts
    7

    Default Re: gigabyte z390 CPU Problem

    Quote Originally Posted by sirmazze View Post
    thanks a lot for your help.
    but the pc wont boot. i take out the cpu and have only the ram and the ssd on the motherboard and the power supply but there wont get anything on the onboard hdmi.
    do i have to do somethint that the motherboard will boot in that mode to the bios withoud the CPU?
    thanks

    As I have already explicitly told you, you don't need a CPU, or RAM, or an SSD attached on the motherboard to update the BIOS, only the PSU. In that case the motherboard WILL NOT BOOT,
    and how would it boot without a CPU or without the correct BIOS to recognize that CPU? (it's the same thing really!). But that's not the case, we don't want the PC to boot, we want it
    to update to the new BIOS. I can't make it more clear than that to you.

    The reason that I told you that the motherboard probably needs an BIOS update is that as you mentioned, only the CPU fault led turns on (but the CPU checks OK on an other motherboard),
    so it is highly possible that that's the case. So I have put a link bellow of a YouTube video from Gigabyte itself, explaining how to update the BIOS to a motherboard that won't start with your
    current CPU. It's the "Second Method: Q-Flash+".

    If you follow all the instructions correctly and your motherboard still won't boot (or won't upgrade to the new BIOS), you may have a DOA (Dead On Arrival) board on your hands.

    But first, let me give you some very useful advises:

    1. If you haven't done this before, have a friend that has done it, to physically come and do it for you. Updating BIOS is a process that if done in the wrong way, can turn a perfectly good
    motherboard to useless junk. What you do, you do it at your own risk.

    2. You will need a USB flash drive to write the uncompressed files of the new BIOS. Since all new USB flash drives (especially those larger than 32GB) are pre-formated from the factory using exFAT
    that the motherboard won't recognize, you will need to format it using FAT filesystem, and then copy the uncompressed new BIOS.

    3. According to Gigabyte, you put the USB flash drive to the "White USB" port of your motherboard (for the "Second Method: Q-Flash+" to work), if your specific motherboard doesn't have a
    "White USB", and using the others USB ports won't work, then you should ask Gigabyte Tech Support how to update the BIOS of your specific motherboard model with that method.

    4. If all goes well and the upgrade process begins, DO NOT INTERRUPT THE PROCESS, DO NOT RESET THE SYSTEM, DO NOT TURN OFF THE POWER, for any reason, leave it alone to complete
    the upgrade. I have seen a board to restart not once, not twice, but three times on it's own until the upgrade ends!!! If you interrupt it for any reason you will have a dead board in your hands.

    This is the link to the Gigabyte YouTube video (remember follow "Second Method: Q-Flash+"):

    3 ways to update your GIGABYTE Motherboard BIOS - YouTube


    If you don't know how to format a USB flash drive using FAT filesystem, or how to uncompress the new BIOS, this is a link to an 2008 article "BIOS Flashing With Qflash" from this forum, but since then
    the Floppy Disk Drive mentioned is obsolete, so stick to the USB flash drive part:

    BIOS Flashing - A "How To ~ Qflash Guide"


    Let me know what happened. Good luck!!!


    Ares

  10. #10
    Join Date
    Feb 2020
    Location
    italy
    Posts
    5

    Default Re: gigabyte z390 CPU Problem

    the serial from the cpu is V945D174 and from the motherboard i cant find only this sticker with 4/G/JBA085 00119

    gigabyte z390 CPU Problem-img_20200221_081238-jpg
    Last edited by sirmazze; 5 Days Ago at 03:24 PM.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 28 users browsing this thread. (1 members and 27 guests)

  1. ahartakis

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •