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Thread: Windows XP + R9500 Pro = Apparent Video Playback Issues




  1. #1
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    Feb 2004
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    Hey all.

    I'll keep this as detailed yet brief as I can.

    I've successfully installed Windows XP Professional despite my previous troubles (I posted in another forum about those troubles in case anyone remembers) and it appears to be working.

    However, I'm having some weird video related issues.

    At first, I was simply getting IRQL_LESS_OR_NOT_EQUAL and PAGE_FAULT_IN_NONPAGED_AREA stop errors, but then I rearranged my IRQs (through some manual BIOS settings that somehow, despite Microsofts own presumption, seperated my video card, sound card and NIC to seperate IRQs) and increased my Virtual Memory allocation to over 2Gigs and those seem to have stopped. For now anyway...

    Now however, they're getting replaced with system freezes. No stop errors. Just system freezes. Now here's the kicker: This ONLY happens whenever I'm using Windows Media Player to watch a video file.

    This is extremely confusing since I can have a hardcore gaming session of Rise of Nations and Call of Duty back-to-back for hours and not have a single problem. Yet the instant I play a video file, I'm lucky if I can get 6 minutes into it without freezing.

    I've tried a few things, like using previous versions of the Catalyst drivers for one. I was using 4.3 when this first happened, then I tried 4.2 and 4.1, but both have the same problem. (I have yet to try the older ones until I get some advice from you guys) I've also upgraded my VIA Hyperion drivers to the latest v4.51 since I was using v4.43 before due to my older VIA chipset. (A VIA Apollo KT133A) Neither has seemed to do the trick.

    There are still some other things I can try, such as seeing if the problem occurs when all three major devices (vidcard, soundcard and NIC) are sharing the same IRQ, but the chances of that are super slim, as well as disabling Write Combining under the ATI Control Panel. Who knows, maybe I'll pull a troubleshooting miracle out of nowhere, but I could really use any and all suggestions you peeps out there might have. Any and all are appreciated.

    One thing however. If at all possible, I also want to AVOID reinstalling Windows XP. I know thats probably the best option considering all the dicking around I've done with the system and registry, but because of my earlier troubles with installing Windows XP, the only way to reinstall would be to strip my rig to the bare minimum and then reassemble it piece by piece after installation. And thats BEFORE I have to redo the 3 guides worth of tweaking I did to fine tune my installation. Combine that task with the fact that I work and go to college and you can see why I can't afford the downtime a reinstall would require.

    So please guys. Any and all. Thanks a bunch.

    -Fiercest

    P.S. I'm not in any need of updates. Either for Windows XP itself or Windows Media Player. Windows Update is blank when I check it and WMP manual check through "Help > Check for player updates..." turns up nada.

  2. #2
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    Is this streaming Video?

  3. #3
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    No, this is not streaming video. This is a stored video file on my hard drive.

    The only thing remarkable about these video files is that they were once stored on my 40G FAT32 HDD which also housed my previous Windows 98 SE installation. After I bought a new 80G HDD and a Windows XP Professional CD, I installed it with the NTFS format on the 80G HDD and then transfered the files from the old hard drive to the new.

    I had some doubts about the durability of data under a FAT32 to NTFS transfer, but I was assured that such issues didn't exist as I was simply "moving my clothes to a bigger better closet" and I "shouldn't expect your clothes to change" to quote a helpful forum member.

    Had I burnt these files with Nero, I would've used Data Verification to ensure they were burnt correctly against their original copies. However, lacking such an option using a raw HDD to HDD data transfer, the only data verification I can offer is that the number of bytes that made up the copied collection of video files was the exact same number against the original collection they were copied from. I checked this even before I played a video after the OS installation, so Windows XP was essentially a virgin when it came to playing videos under Windows Media Player, and the byte count was identical.

    These video files are standard AVI files using the Mpeg-3 Audio Codec and the DivX Video Codec. And yes, I've tried uninstalling and reinstalling the DivX Codec. These videos were totally watchable using my current hardware config under Windows 98 SE, but are totally gimping for a few minutes before dying on Windows XP Pro.

    The process has begun. I can feel a solution getting slowly closer. Keep the suggestions up guys!

    -Fiercest

  4. #4
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    Just to be 100% sure it isn't just a software issue, try downloading a different media player, such as Winamp. I can't remember if it even supports DivX though, so you could also try downloading the actual DivX player. I'm not sure, but I think it comes with spyware. Just remove it when your done testing.

    Download updated drivers for you motherboard and video (in that order) if you haven't already.

    Update Window Media Player. Download and install the latest version (9, I think) over your current if it isn't updated. When playing files, remain connected to the internet. WMP automatically downloads codecs, which could (I admit it isn't likely to) solve this probelm.

    And really, there's almost no chance that transfering over different file systems damages the files. Transfering over network, to a CD, to a floppy, often means transfering to a different file system. And hard drives are the most reliable transfer out of those.

    Three guides worth of tweaking? Persian Immortal's XP tweaking guides?

  5. #5
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    Quote Originally Posted by Fiercest
    I had some doubts about the durability of data under a FAT32 to NTFS transfer, but I was assured that such issues didn't exist as I was simply "moving my clothes to a bigger better closet" and I "shouldn't expect your clothes to change" to quote a helpful forum member.
    yes that was me..."The Moron" :rolleyes2
    i wonder whether you have ever downloaded stuff where loads of data might be stored on Linux specific file systems like ext3 or someother one. :?:
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  6. #6
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    Yuck, I don't like the DivX player. I can't put my finger on it, it's just one of those programs that once you see on your desktop, you're just itching to uninstall it for some unknown reason. :rolleyes2 But I'm willing to try it so I'll do that and post my findings.

    As for updating my motherboard and videocard drivers, I did the motherboard before I installed Win XP and as I stated before, I was using the latest 4.3 Catalysts when these problems started to happen. As of now, I'm using 4.1, which isn't any better at solving my problem mind you, its simply the driver version I was testing before I gave up and started posting in this forum.

    I also stated before that I was using the current version of Windows Media Player. An update is not available either through Windows Update or the manual update search within WMP via "Help > Check for player updates..." Furthermore, checking "Help > About Windows Media Player" returns a version number of "9.00.00.3008." If anyone out there has a version number higher then this, by all means tell me where you got it. :P

    Here's a thought. Is there a link where I can download the entire Windows Media Player program and not the Web Setup program? Maybe if I uninstall WMP and reinstall it using the Redistributable version of the setup program off my HDD I might get better results.

    And finally, yes, I believe the three guides of tweaks were Persian Immortal's. The WinXP Tweaking "Reformat to Relax" and "Relax to Righteous" as well as the oldie but goody "System Optimization Guide." Whenever I change Catalyst version, I'm also using the "Catalyst Installation" guide.

    Any more suggestions while I test a few things out? Also, anyone out there know a link where I can get the Windows Media Player redistributable setup program?

    -Fiercest

  7. #7
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    To asklepios:

    No, I've not downloaded anything like that. In fact, before you posted about it, I never knew a program with that name existed.

    So you can correctly assume that I've never used an programs along those lines.

    And I never called you a moron either. :D :laugh:

    -Fiercest

  8. #8
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    You can't update motherboard drivers before you even install the operating system. :roll:

    If you updated your BIOS, fine, but get updated drivers (meaning you'll install them in-OS) for your motherboard (chipset particularly).

    I guess you could also try switching back to the newest Catalyst drivers. If the problem still occurs not much reason to use 4.1.

    If you want to try reinstalling Windows Media Player, just go to www.microsoft.com. You should be able to find it quickly, so I won't bother with a link.

    I agree with you on DivX. I had installed it a long time ago but it didn't stay on my system for long. Just couldn't stand it. But it's worth a shot for testing purposes.

  9. #9
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    1) download any other media player. just like what Yawgm0th suggested. play this video on that player and see if the problem exists. you can also take the HD to one of your friends and play the videos there just to take this "data is corrupted" thought out of your mind.
    2) ext3 is not a program. it is a file system just like NTFS or FAT32 but is used on Linux based machines. more than half of the web servers are Linux based and whenever you download something from net there is a huge chance that it is coming from that kind of file system. now if we go on your theory that the data gets corrupted cos it has been copied from one file system to another then i wonder what cyber world will come to.
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  10. #10
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    LOL, I'm taking so many shots from so many directions, suddenly my computer problems aren't the topic of this thread anymore, but the defense of my ego! :rofl: Allow me to clarify.


    To Yawgm0th:

    What I meant by saying I'd updated the motherboard drivers before I installed WinXP was that using my previous OS, Windows 98 SE stored and run off my "old" 40G HDD, I'd downloaded and installed the VIA Hyperion v4.43 due to my motherboard's older VIA chipset, the Apollo KT133A. I then installed Windows XP on my "new" 80G HDD and upon encountering this problem, I installed the latest v4.51 Hyperions (within WinXP) to see if it made a difference. It didn't. Did anyone even READ my opening post??

    As for my BIOS, the last time I updated it was almost a year ago. My motherboard hasn't had a BIOs update posted in a while. http://www.tyan.com/support/html/b_s2390b.html

    Your suggestion to revert to 4.3 is a sound one I suppose, seeing as how I have nothing to lose since the problem won't be fixed either way. I might as well do my testing under a Catalyst 4.3 environment to avoid any hidden issues older Catalysts might be causing.

    And thanks for the microsoft website link. Wouldn't have known to look there! Just kidding man. I seriously appreciate the efforts you're making. Thank you. :cheers:


    To asklepios:

    Really? Ext3 is a Linux based file system and over half the web servers in the world uses it? Far out. I honestly didn't know that. I guess the old saying of "You can learn something new everyday" really is true. :thumb:

    As for your assumption that I still have worries about the data transmission from one file system to another causing data corruption, please let me state right now that I DON'T THINK THAT. I don't have any such thoughts on my mind. I DID way back before I bought the WinXP CD and HDD but thanks to you and other helpful peeps, my concerns were put to rest. I'm not even considering that my video files are corrupted because of the data transfer, I just mentioned it earlier to provide background info in response to the "What kind of video files are we talking about?" post. So please, I don't have any "data corruption theories." I know that's not my issue. Let the putting of words in my mouth cease once and for all. :wink:

    Now with that clarified, I won't bother taking my HDD to a friend's house and trying it there because 1) I have no need to do so and 2) even if I did, the fastest computer they have is running Windows 95 with a 300mhz CPU and 64 MB of RAM, and that's TOPS. :snip: I need better friends. Preferably ones that LAN Party... : party ha Thanks for the suggestion though.


    Alright, now that my ego is safe, I'll put down my shield and conclude this post, lol. First things first. I'm gonna revert to Catalyst v4.3 and then uninstall WMP and reinstall it. If that doesn't work, I'm gonna try disabling options like video smoothing and write combining and see if that helps. Finally, I'll try sharing a single IRQ with all my major devices just for kicks. That'll probably cause more harm then help but I've got nothing to lose by trying. I'll also try going back into my Windows 98 SE installation (its still chilling on my 40G HDD, haven't formatted it yet) and see if there were any options I had selected/deselected in the working Win98SE WMP that I didn't/did have under my non-working WinXP WMP. Lastly I'll try the DivX video player, which I only want to do as a last resort cause of the residual crappiness/spyware aspects of the program.

    Lemme try these things and I'll get back to ya. In the meantime, by all means post any new ideas you may come up.

    Post again in a few hours.

    -Fiercest

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