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Thread: Maxtor 300 GB drive problem.




  1. #11
    Join Date
    Jan 2007
    Posts
    5

    Default Re: Maxtor 300 GB drive problem.

    I hope this does not post twice. The number to seagate is 18007324283. That will get you in the door. Talk to anyone and tell them your problem. They should help get you to the maxtor tech guy. Be nice to them and they might do all the phone calls for you. Have your serial number and model number for the tech guy. It will take longer to do that than to fix the hd.

  2. #12
    Join Date
    Nov 2003
    Location
    Minnesota, United States
    Posts
    4,543

    Default Re: Maxtor 300 GB drive problem.

    http://www.seagate.com/www/en-us/about/contact_us

    It was pretty intuitive. Call the technical support number.

  3. #13
    Join Date
    Jan 2007
    Posts
    5

    Default Re: Maxtor 300 GB drive problem.

    Yea, its not as easy as you think. there is no tech number to call. You have to go through the front office to get to the back door. Every thing is e-mail or we will call you later. that's the number,don't know why he couldn't find it.
    Last edited by HEADSTRONG; 01-08-2007 at 11:53 AM.

  4. #14
    Join Date
    Jan 2007
    Posts
    6

    Default Re: Maxtor 300 GB drive problem.

    Nice one Headstrong.
    Yeah, I tried to go through the usual route but like you say, "we'll get back to you on that one..." and all manner of automated email replies !!

    I shall call that number the minute I get home and post my findings here.

    Cheers again !!!

    UPDATE: Well it took two nights and 3 different Tech guys but I finally got this sorted. The last guy pointed me to an Knowledge base article from the Maxtor site, www.maxtor.com and searched for the solution with this:-

    Thanks to all who helped me, especially HeadStrong, hope this update is a good reference point for ppl that have the same problem in the future !

    Vega....
    Attached Images Attached Images Maxtor 300 GB drive problem.-answerid-jpg 
    Last edited by VegaLA; 01-10-2007 at 09:37 AM. Reason: Update

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