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Thread: Strange system crashes




  1. #1
    Join Date
    Oct 2008
    Posts
    15

    Default Strange system crashes

    My system is:
    Gigabyte EP45-DS4, Q9300 @ 2.5 Ghz, 2x2 BG RAM GEil USA (Black Dragon), Gainward Nvidia GTX 260 (think its limited edition), 2 x 500 GB Seagate ST3500320AS

    It randomly crashes in video games and I don't know why. The fact is it crashes only in certain ones. I reinstalled video drivers and windows but to no use.
    I can play for example Prototype with everything at max and it works like a charm but at some points i will get a black screen (the check cable does not appear), the sound gets stuck (looping a small chunk) and no error messages or anything that would suggest where the problem lies. If i reboot my pc it does not boot it resets 2-3 times then the speaker gives a long beep followed by 2 short ones (the manual says something regarding video card or monitor) i have to power of the system in order to restart it.
    I have the same issues in Crysis at very high (even if i set it to low its the same problem)
    I let 3DMark Vantage run for 6 hours straight and even though i got 2-3 frames at some points it kept on going.

    My bios settings are at optimized defaults and no overclock-ing was done.
    What is the problem with my system?

  2. #2
    Join Date
    Dec 2008
    Location
    Australia
    Posts
    1,183

    Default Re: Strange system crashes

    Its possible that your video card is faulty or it could just be a driver problem. firstly if you are running optimized defaults then i would go into the BIOS and manually set a few things like ram voltage and maybe the basic timmings for it. I would clean ur video drivers off and install fresh the latest drivers and see. Be good if you had another video card to try out.
    Lian Li PC-7F Chassis Black
    Gigabyte GA-X48-DS5 MB (Rev. 1.1 BIOS v.F8c)
    Gigabyte ODIN GT 800Watt PSU
    Intel Core2Quad Q9550 E0 @ 3.4Ghz @ 1.25vcore
    Noctua NH-U12P + AS5
    G.Skill 2X2GB F2-8500CL5D-4GBPK
    2 X ATI Radeon HD4850 512MB (Crossfired)
    Dell Ultrasharp 2209WA IPS
    2 X 1TB Seagate 7200.11 in RAID 1
    Pioneer DVR216 SATA DVD MultiDrive
    Windows 7 Ultimate X64 RC1 (Build 7232)
    ------------------------------------------------
    Gigabyte Poseidon Chassis
    Gigabyte GA-EP45-DS3 (Rev. 1.0 BIOS v.F9)
    ASUS Artic Square CPU Cooling with AS5
    Thermaltake TR2 RX 550Watt PSU
    Intel Core2Duo E8500 E0 @ 3.8Ghz @ 1.25vcore
    Corsair 2 X 2Gb XMS2 PC6400C5 DDR2
    NVIDIA GeForce 8800GT 512MB
    1 X Seagate 1TB 7200.12 + Seagate 750GB 7211.11
    Sony SATA DVD MultiDrive
    Windows 7 Ultimate X64 RC1 (Build 7232)
    ------------------------------------------------

  3. #3
    Join Date
    Oct 2008
    Posts
    15

    Default Re: Strange system crashes

    I have already tried reinstalling windows (both Vista SP2 and XP sp2) and latest drivers and no go.
    I tried a different video card and it seemed not to crash but I can't really compare the 2 (it was a nvidia 6800) If my video card is defective how can I prove that it is ? I mean the service guys will just test it a couple of hours in some sort of benchmark ... problem is it will pass :(

  4. #4
    Join Date
    Dec 2008
    Location
    Australia
    Posts
    1,183

    Default Re: Strange system crashes

    ahh well since you have tried two different OS's then the next step is to run memtest 86+ v4.00 for at least several passes. follow sucessful memtest with 4 hours of prime 95. I fear though that ur video card may be the problem here though. What PSU are you using?
    Lian Li PC-7F Chassis Black
    Gigabyte GA-X48-DS5 MB (Rev. 1.1 BIOS v.F8c)
    Gigabyte ODIN GT 800Watt PSU
    Intel Core2Quad Q9550 E0 @ 3.4Ghz @ 1.25vcore
    Noctua NH-U12P + AS5
    G.Skill 2X2GB F2-8500CL5D-4GBPK
    2 X ATI Radeon HD4850 512MB (Crossfired)
    Dell Ultrasharp 2209WA IPS
    2 X 1TB Seagate 7200.11 in RAID 1
    Pioneer DVR216 SATA DVD MultiDrive
    Windows 7 Ultimate X64 RC1 (Build 7232)
    ------------------------------------------------
    Gigabyte Poseidon Chassis
    Gigabyte GA-EP45-DS3 (Rev. 1.0 BIOS v.F9)
    ASUS Artic Square CPU Cooling with AS5
    Thermaltake TR2 RX 550Watt PSU
    Intel Core2Duo E8500 E0 @ 3.8Ghz @ 1.25vcore
    Corsair 2 X 2Gb XMS2 PC6400C5 DDR2
    NVIDIA GeForce 8800GT 512MB
    1 X Seagate 1TB 7200.12 + Seagate 750GB 7211.11
    Sony SATA DVD MultiDrive
    Windows 7 Ultimate X64 RC1 (Build 7232)
    ------------------------------------------------

  5. #5
    Join Date
    Oct 2008
    Posts
    15

    Default Re: Strange system crashes

    My PSU is Corsair HX850W. will try the mem and prime tests and report back.

    L.E. 5 hours and 15 minutes in memtest resulted 6 passes and 0 error so my ram is OK.
    Last edited by Saber21; 11-02-2009 at 06:09 AM.

  6. #6
    Join Date
    Dec 2008
    Location
    Australia
    Posts
    1,183

    Default Re: Strange system crashes

    Well your PSU is up to the task. And 6 passes on the RAM is plenty. If you pass a few hours on prime 95 then I'll be confident that you video card is possibly dying. If its under warrenty then get an RMA and send it back.
    Lian Li PC-7F Chassis Black
    Gigabyte GA-X48-DS5 MB (Rev. 1.1 BIOS v.F8c)
    Gigabyte ODIN GT 800Watt PSU
    Intel Core2Quad Q9550 E0 @ 3.4Ghz @ 1.25vcore
    Noctua NH-U12P + AS5
    G.Skill 2X2GB F2-8500CL5D-4GBPK
    2 X ATI Radeon HD4850 512MB (Crossfired)
    Dell Ultrasharp 2209WA IPS
    2 X 1TB Seagate 7200.11 in RAID 1
    Pioneer DVR216 SATA DVD MultiDrive
    Windows 7 Ultimate X64 RC1 (Build 7232)
    ------------------------------------------------
    Gigabyte Poseidon Chassis
    Gigabyte GA-EP45-DS3 (Rev. 1.0 BIOS v.F9)
    ASUS Artic Square CPU Cooling with AS5
    Thermaltake TR2 RX 550Watt PSU
    Intel Core2Duo E8500 E0 @ 3.8Ghz @ 1.25vcore
    Corsair 2 X 2Gb XMS2 PC6400C5 DDR2
    NVIDIA GeForce 8800GT 512MB
    1 X Seagate 1TB 7200.12 + Seagate 750GB 7211.11
    Sony SATA DVD MultiDrive
    Windows 7 Ultimate X64 RC1 (Build 7232)
    ------------------------------------------------

  7. #7
    Join Date
    Oct 2008
    Posts
    15

    Default Re: Strange system crashes

    5 hours of prime 95 and no crash Real Temp 3.00 reported max temperature on cores 65-65-59-59
    Damn guess Gainward suck at video cards.

    Ty for all the help Nimrod and if I may ask can i get a good configuration for my bios? no overclock?
    Last edited by Saber21; 11-02-2009 at 11:09 AM.

  8. #8
    Join Date
    Dec 2008
    Location
    Australia
    Posts
    1,183

    Default Re: Strange system crashes

    I presume No crash also means no errors in prime? If this is the case then Its probably safe to say that your system is pretty stable. The problem lies with your video card or driver problem. But as you said you have tried reinstalling OS's much like I did when I was having issue with a dying card. Is it still under warranty?

    I will endevour to get you are nice BIOS template up asap. I broke my collar bone on saturday so typing is inhibited and painful. lol. What speed ram is the one you got? they make that black dragon in 667, 800 & 1066. i will need to know for best possible motherboard set up. infact the exact number off it is requiered. DDR2 Black Dragon Dual Channel
    PC2-6400 800Mhz C4, C5 & C6 BLACK DRAGON DUAL CHANNEL
    SKU#: GB22GB6400C4DC l GB22GB6400C5DC l GB24GB6400C5DC l GB28GB6400C6DC ?????????????

    http://www.geil.com.tw/products/list/id/28
    Last edited by NimrodAUS; 11-02-2009 at 02:22 PM.
    Lian Li PC-7F Chassis Black
    Gigabyte GA-X48-DS5 MB (Rev. 1.1 BIOS v.F8c)
    Gigabyte ODIN GT 800Watt PSU
    Intel Core2Quad Q9550 E0 @ 3.4Ghz @ 1.25vcore
    Noctua NH-U12P + AS5
    G.Skill 2X2GB F2-8500CL5D-4GBPK
    2 X ATI Radeon HD4850 512MB (Crossfired)
    Dell Ultrasharp 2209WA IPS
    2 X 1TB Seagate 7200.11 in RAID 1
    Pioneer DVR216 SATA DVD MultiDrive
    Windows 7 Ultimate X64 RC1 (Build 7232)
    ------------------------------------------------
    Gigabyte Poseidon Chassis
    Gigabyte GA-EP45-DS3 (Rev. 1.0 BIOS v.F9)
    ASUS Artic Square CPU Cooling with AS5
    Thermaltake TR2 RX 550Watt PSU
    Intel Core2Duo E8500 E0 @ 3.8Ghz @ 1.25vcore
    Corsair 2 X 2Gb XMS2 PC6400C5 DDR2
    NVIDIA GeForce 8800GT 512MB
    1 X Seagate 1TB 7200.12 + Seagate 750GB 7211.11
    Sony SATA DVD MultiDrive
    Windows 7 Ultimate X64 RC1 (Build 7232)
    ------------------------------------------------

  9. #9
    Join Date
    Oct 2008
    Posts
    15

    Default Re: Strange system crashes

    sorry for the long response time.
    Here is my full system spec (and yes prime95 did not report any errors)
    CPU: QuadCore Intel Core 2 Quad Q9300, 2500 MHz (7.5 x 333)
    Motherboard: Gigabyte GA-EP45-DS4 (fios version F9)
    RAM: 2x2GB GeIL CL5-5-5DDR21066 5 (1066Mhz)

    And sorry to hear about your injury, hope you will have a fast recovery.
    Last edited by Saber21; 11-03-2009 at 09:49 PM.

  10. #10
    Join Date
    Dec 2009
    Location
    MI
    Posts
    7

    Default Re: Strange system crashes

    By testing with Vista and XP with latest drivers, this eliminates driver issues since they use different drivers.
    By testing with another video card in same slot without any problems, that eliminates MB issues.
    If you ran the 2nd video card at exact same settings in game with no problems, that removes Ram as an issue.

    Those test should be sufficient for any manufactor to give you RMA if video card is still under warranty.

    The only test i would bother with at this point is to slap your main video card into anothercomputer and see if it crashes. This test is not needed but would be a difinitive answer. If you have no access to another computer for this test, RMA.

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