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Thread: Can You Help Me Diagnose This Problem?




  1. #1
    Join Date
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    Default Can You Help Me Diagnose This Problem?

    This has been a reccurring problem. About 2 months after a clean install of Vista Ultimate, I begin getting errors. Some software acts funny, then I begin getting the BSODs. Here are the error messages:

    Stop: 0x000000D1 (0x00000000,0x00000002, 0x00000000, 0x91CCA897)
    SYMTDI.SYS- Address 91CCA897 Base at 91CB2000, Datestamp 4a529503
    next BSOD:
    Stop: 0x00000D8E (0xC0000005, 0x82136010, 0x8B96B6AC, 0x00000000)
    next BSOD:
    Stop: 0x0000008E (0xC0000005, 0x821388B3, 0x8CFE9ABC, 0x00000000)

    This has been a problem over and over. I have used Memtest-all is well. Temps are okay. I reverted to "failsafe settings" on the MB, then to "optimized settings". I have changed the video card and hard drives.

    Besides the BSOD, I will get lines and colors on the monitor before the BSOD. I am at a loss. I'm not that good with this stuff and I hope someone can help me figure this out.
    Friendlyphil

    System Info:
    Gigabyte GA-P45T-ES3G Rev. 1.3
    Intel Core2 Duo E8400 LGA775 3GHz
    Gigabyte ATI Radeon HD 4670
    Aero Cool i-curve box
    2-WD 640GB HD's
    Kingston 2 x 4GB DDR3 1333MHz
    Windows 7 Pro 64-bit
    Bios V. F1

  2. #2
    Join Date
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    Default Re: Can You Help Me Diagnose This Problem?

    SYMTDI.SYS
    This appears to be a software issue from your antivirus software. Are you using Norton?
    symtdi.sys Windows process - What is it?
    http://forums.tweaktown.com/gigabyte...ench-test.html
    http://www.gigabyte-usa.com/FileList...ios_qflash.pdf
    Phenom II 945 @ 3.2Ghz w/Thermaltake Big Typhoon Pro 14 CPU Cooler
    Gigabyte GA-MA78GM-S2H rev.1.1 F11
    Sapphire 3870HD / 100225L / 512MB / ddr4
    4GB / Kingston / KHX8500D2K2/2GN / 5-5-5-18 / 1066Mhz
    (2) WD Caviar / WD2500AAKS/ 250GB in SATA RAID-0
    (1) WD Caviar / WD2500AAKS/ 250GB in SATA AHCI
    (2) IDE's 1 8XdualDVDRW 1 52x32x52x CDRW
    Antec /Neo HE550 / 550W
    Mid size ATX case with show through panel
    2) 80x80 front fans (1) 120x120 rear fan and small nb fan
    Microsoft comfort curve USB keyboard 2000 ver.1.0
    Logitech G500 USB mouse
    Monitor: CMV937A
    7.1+2 Channel High Definition ALC889A
    Dual boot Windows 7 32bit home & Windows 7 64bit home


  3. #3
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Can You Help Me Diagnose This Problem?

    Ya, if you are using Norton uninstall it for a test (Really Forever I mean )

    Then if the issue goes away you know this was the cause. If not let us know as you may need to adjust some BIOS settings and or update your BIOS.

  4. #4
    Join Date
    Jul 2009
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    Default Re: Can You Help Me Diagnose This Problem?

    Okay, I have uninstalled the Norton Internet Security products. It is too soon to say if the problem is solved. But, what anti-virus should I replace it with? I definitely need some type of protection.
    Friendlyphil

    System Info:
    Gigabyte GA-P45T-ES3G Rev. 1.3
    Intel Core2 Duo E8400 LGA775 3GHz
    Gigabyte ATI Radeon HD 4670
    Aero Cool i-curve box
    2-WD 640GB HD's
    Kingston 2 x 4GB DDR3 1333MHz
    Windows 7 Pro 64-bit
    Bios V. F1

  5. #5
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Can You Help Me Diagnose This Problem?

    I would suggest Eset Smart Security personally, if you are buying a program.

    If you are looking for freeware programs, I think AVG is ok nowadays, not sure though

  6. #6
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    Default Re: Can You Help Me Diagnose This Problem?

    Removing the anti-virus did not work. The failure occurs mostly, but not all, when I am in Internet Explorer. Here is the lastest crash info:
    Stop: 0x0000007E (0xC0000005,0x99243396,0x8BC19C18,0x8BC19914)
    cdd.dll - address 99243396 base at 99240000 datestamp 4abc1c66.
    Friendlyphil

    System Info:
    Gigabyte GA-P45T-ES3G Rev. 1.3
    Intel Core2 Duo E8400 LGA775 3GHz
    Gigabyte ATI Radeon HD 4670
    Aero Cool i-curve box
    2-WD 640GB HD's
    Kingston 2 x 4GB DDR3 1333MHz
    Windows 7 Pro 64-bit
    Bios V. F1

  7. #7
    Join Date
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    Default Re: Can You Help Me Diagnose This Problem?

    Here are my bios settings:
    HTML Code:
    MB Intelligent Tweaker(M.I.T.)Robust Graphics Booster ...............:AutoCPU Clock Ratio ..........................: 9xFine CPU Clock Ratio.....................:.+0.0CPU Frequency ...........................: 3.00 GHz Clock Chip ControlStandard Clock ControlCPU Host Clock Control..................: [Disabled]CPU Host Frequency (Mhz) ............: 333MhzPCI Express Frequency (Mhz) .........:AutoC.I.A.2 .................................:[Disabled] Advanced Clock Control [Press Enter]CPU Clock Drive...........................: 800mvPCI Express Clock Drive.................: 900mvCPU Clock Skew (ps)....................: opsMCH Clock Skew (ps)...................: 0ps DRAM Performance ControlPerformance Enhance...................: TurboExtreme Memory Profile (X.M.P.).....: Auto(G)MCH Frequency Latch...............: [Auto]System Memory Multiplier ..............: AutoMemory Frequency (Mhz) ..............:1066DRAM Timing Selectable ................: [Auto]Standard Timing ControlCAS Latency Time........................5tRCD .........................................5tRP'...........................................5tRAS..........................................15Advanced Timing ControltRRD...........................................4tWTR..........................................4tWR............................................8tRFC...........................................68tRTP...........................................4Command Rate (CMD) ....................:0Driving Strength Profiles A & BDriving Strength ............................1066Channel AStatic tRead Value.........................:6 tRD Phase0 Adjustment...................:Auto 0tRD Phase1 Adjustment...................:Auto 0 tRD Phase2 Adjustment .................:Auto 0 tRD Phase3 Adjustment..................:Auto 0Trd2rd(Different Rank)....................:Auto 8Twr2wr(Different Rank)...................:Auto 8Twr2rd(Different Rank)...................:Auto 7Trd2wr(Same/Diff Rank)..................:Auto 0Dimm1 Clock Skew Control...............:Auto  Dimm2 Clock Skew Control...............:Auto  Channel BStatic tRead Value.........................:6 tRD Phase0 Adjustment...................:Auto 0tRD Phase1 Adjustment...................:Auto 0 tRD Phase2 Adjustment .................:Auto 0 tRD Phase3 Adjustment..................:Auto 0Trd2rd(Different Rank)....................:Auto 8Twr2wr(Different Rank)...................:Auto 8Twr2rd(Different Rank)...................:Auto 7Trd2wr(Same/Diff Rank)..................:Auto 9Dimm1 Clock Skew Control...............:Auto  Dimm2 Clock Skew Control...............:Auto  Motherboard Voltage ControlVoltage Type.………... Normal     CurrentCPUCPU Vcore….……….........................:1.25000V     AutoCPU Termination…..... 1.200V*.......: 1.2v AutoCPU PLL…………………....1.500V*.......: AutoCPU Referen.…………....0.760V*.......: AutoMCH/ICHMCH Core…………….....1.100V...........: AutoMCH Reference….…….0.760V...........; AutoMCH/DRAM Ref.…......0.900V...........: AutoICH I/O……………….....1.500V............: AutoICH Core…………...……1.100V............: AutoDRAMDRAM Voltage ……....1.800V............: AutoDRAM Termination .…0.900V............: AutoChannel A Reference 0.900V............: AutoChannel B Reference 0.900V............: AutoAdvanced SettingsCPU Thermal Monitor 2(TM2) ...........: [Enabled]CPU EIST Function.........................: [Enabled]Virtualization Technology................: [Enabled]Integrated PeripheralsLegacy USB Storage Detect ..............[Enabled]__________________
     
    Friendlyphil

    System Info:
    Gigabyte GA-P45T-ES3G Rev. 1.3
    Intel Core2 Duo E8400 LGA775 3GHz
    Gigabyte ATI Radeon HD 4670
    Aero Cool i-curve box
    2-WD 640GB HD's
    Kingston 2 x 4GB DDR3 1333MHz
    Windows 7 Pro 64-bit
    Bios V. F1

  8. #8
    Join Date
    Jul 2009
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    63

    Default Re: Can You Help Me Diagnose This Problem?

    Did I do that wrong? [CODE][

    MB Intelligent Tweaker(M.I.T.)<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p></PRE>
    Robust Graphics Booster ...............:Auto<o:p></o:p></PRE>
    CPU Clock Ratio ..........................: 9x<o:p></o:p></PRE>
    Fine CPU Clock Ratio.....................:.+0.0<o:p></o:p></PRE>
    CPU Frequency ...........................: 3.00 GHz<o:p></o:p></PRE>
    <o:p></o:p></PRE>
    Clock Chip Control<o:p></o:p></PRE>
    Standard Clock Control<o:p></o:p></PRE>
    CPU Host Clock Control..................: [Disabled]<o:p></o:p></PRE>
    CPU Host Frequency (Mhz) ............: 333Mhz<o:p></o:p></PRE>
    PCI Express Frequency (Mhz) .........:Auto<o:p></o:p></PRE>
    C.I.A.2 .................................:[Disabled]<o:p></o:p></PRE>
    <o:p></o:p></PRE>
    Advanced Clock Control [Press Enter]<o:p></o:p></PRE>
    <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" /><st1:Street><st1:address>CPU Clock Drive</st1:address></st1:Street>...........................: 800mv<o:p></o:p></PRE>
    <st1:Street><st1:address>PCI Express Clock Drive</st1:address></st1:Street>.................: 900mv<o:p></o:p></PRE>
    CPU Clock Skew (ps)....................: ops<o:p></o:p></PRE>
    <st1:stockticker>MCH</st1:stockticker> Clock Skew (ps)...................: 0ps<o:p></o:p></PRE>
    <o:p></o:p></PRE>
    <st1:stockticker>DRAM</st1:stockticker> Performance Control<o:p></o:p></PRE>
    Performance Enhance...................: Turbo<o:p></o:p></PRE>
    Extreme Memory Profile (X.M.P.).....: Auto<o:p></o:p></PRE>
    (G)<st1:stockticker>MCH</st1:stockticker> Frequency Latch...............: [Auto]<o:p></o:p></PRE>
    System Memory Multiplier ..............: Auto<o:p></o:p></PRE>
    Memory Frequency (Mhz) ..............:1066<o:p></o:p></PRE>
    <st1:stockticker>DRAM</st1:stockticker> Timing Selectable ................: [Auto]<o:p></o:p></PRE>
    Standard Timing Control<o:p></o:p></PRE>
    <st1:stockticker>CAS</st1:stockticker> Latency Time........................5<o:p></o:p></PRE>
    tRCD .........................................5<o:p></o:p></PRE>
    tRP'...........................................5<o :p></o:p></PRE>
    tRAS..........................................15<o :p></o:p></PRE>
    Advanced Timing Control<o:p></o:p></PRE>
    tRRD...........................................4<o :p></o:p></PRE>
    tWTR..........................................4<o: p></o:p></PRE>
    tWR............................................8<o :p></o:p></PRE>
    tRFC...........................................68< o:p></o:p></PRE>
    tRTP...........................................4<o :p></o:p></PRE>
    Command Rate (CMD) ....................:0<o:p></o:p></PRE>
    Driving Strength Profiles A & B<o:p></o:p></PRE>
    Driving Strength ............................1066<o:p></o:p></PRE>
    Channel A<o:p></o:p></PRE>
    Static tRead Value.........................:6<o:p></o:p></PRE>
    tRD Phase0 Adjustment...................:Auto 0<o:p></o:p></PRE>
    tRD Phase1 Adjustment...................:Auto 0<o:p></o:p></PRE>
    tRD Phase2 Adjustment .................:Auto 0<o:p></o:p></PRE>
    tRD Phase3 Adjustment..................:Auto 0<o:p></o:p></PRE>
    Trd2rd(Different Rank)....................:Auto 8<o:p></o:p></PRE>
    Twr2wr(Different Rank)...................:Auto 8<o:p></o:p></PRE>
    Twr2rd(Different Rank)...................:Auto 7<o:p></o:p></PRE>
    Trd2wr(Same/Diff Rank)..................:Auto 0<o:p></o:p></PRE>
    Dimm1 Clock Skew Control...............:Auto <o:p></o:p></PRE>
    Dimm2 Clock Skew Control...............:Auto <o:p></o:p></PRE>
    Channel B<o:p></o:p></PRE>
    Static tRead Value.........................:6<o:p></o:p></PRE>
    tRD Phase0 Adjustment...................:Auto 0<o:p></o:p></PRE>
    tRD Phase1 Adjustment...................:Auto 0<o:p></o:p></PRE>
    tRD Phase2 Adjustment .................:Auto 0<o:p></o:p></PRE>
    tRD Phase3 Adjustment..................:Auto 0<o:p></o:p></PRE>
    Trd2rd(Different Rank)....................:Auto 8<o:p></o:p></PRE>
    Twr2wr(Different Rank)...................:Auto 8<o:p></o:p></PRE>
    Twr2rd(Different Rank)...................:Auto 7<o:p></o:p></PRE>
    Trd2wr(Same/Diff Rank)..................:Auto 9<o:p></o:p></PRE>
    Dimm1 Clock Skew Control...............:Auto <o:p></o:p></PRE>
    Dimm2 Clock Skew Control...............:Auto <o:p></o:p></PRE>
    Motherboard Voltage Control<o:p></o:p></PRE>
    Voltage Type.………... Normal Current<o:p></o:p></PRE>
    CPU<o:p></o:p></PRE>
    CPU Vcore….……….........................:1.25000V Auto<o:p></o:p></PRE>
    CPU Termination…..... 1.200V*.......: 1.2v Auto<o:p></o:p></PRE>
    CPU <st1:stockticker>PLL</st1:stockticker>…………………....1.500V*.......: Auto<o:p></o:p></PRE>
    CPU Referen.…………....0.760V*.......: Auto<o:p></o:p></PRE>
    <st1:stockticker>MCH</st1:stockticker>/<st1:stockticker>ICH</st1:stockticker><o:p></o:p></PRE>
    <st1:stockticker>MCH</st1:stockticker> Core…………….....1.100V...........: Auto<o:p></o:p></PRE>
    <st1:stockticker>MCH</st1:stockticker> Reference….…….0.760V...........; Auto<o:p></o:p></PRE>
    <st1:stockticker>MCH</st1:stockticker>/<st1:stockticker>DRAM</st1:stockticker> Ref.…......0.900V...........: Auto<o:p></o:p></PRE>
    <st1:stockticker>ICH</st1:stockticker> I/O……………….....1.500V............: Auto<o:p></o:p></PRE>
    <st1:stockticker>ICH</st1:stockticker> Core…………...……1.100V............: Auto<o:p></o:p></PRE>
    <st1:stockticker>DRAM</st1:stockticker><o:p></o:p></PRE>
    <st1:stockticker>DRAM</st1:stockticker> Voltage ……....1.800V............: Auto<o:p></o:p></PRE>
    <st1:stockticker>DRAM</st1:stockticker> Termination .…0.900V............: Auto<o:p></o:p></PRE>
    Channel A Reference 0.900V............: Auto<o:p></o:p></PRE>
    Channel B Reference 0.900V............: Auto<o:p></o:p></PRE>
    Advanced Settings<o:p></o:p></PRE>
    CPU Thermal Monitor 2(TM2) ...........: [Enabled]<o:p></o:p></PRE>
    CPU EIST Function.........................: [Enabled]<o:p></o:p></PRE>
    Virtualization Technology................: [Enabled]<o:p></o:p></PRE>
    Integrated Peripherals<o:p></o:p></PRE>
    Legacy USB Storage Detect ..............[Enabled]<o:p></o:p></PRE>
    __________________<o:p></o:p>
    <o:p></o:p>
    /CODE]
    Friendlyphil

    System Info:
    Gigabyte GA-P45T-ES3G Rev. 1.3
    Intel Core2 Duo E8400 LGA775 3GHz
    Gigabyte ATI Radeon HD 4670
    Aero Cool i-curve box
    2-WD 640GB HD's
    Kingston 2 x 4GB DDR3 1333MHz
    Windows 7 Pro 64-bit
    Bios V. F1

  9. #9
    Lsdmeasap's Avatar
    Lsdmeasap is offline GIGABYTE Guru
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    Default Re: Can You Help Me Diagnose This Problem?

    Hmm, well I hate IE as well... So normally I say that is caused by IE. Try out Firefox, Chrome, or Opera for a few days and see if you still get the error before I advise you to change any BIOS settings.

    But I can tell you this, you do have several BIOS settings that can be causing errors, and a few you need to set too. But please lets try a different browser for a few days before I tell you what BIOS changes you need.

    If a new browser helps and you get no more errors let me know, then I will tell you what changes in the BIOS you should make. These would be needed even if you are not getting errors, I just want you to wait so you can see if your main issue is indeed caused by IE or not.

  10. #10
    Join Date
    Jul 2009
    Posts
    63

    Default Re: Can You Help Me Diagnose This Problem?

    Having quit IE and started using Firefox, I have not had any problems. It's been over a week now, and no crashes. So, what about those bios settings? And thanks for all the help, I sure do appreciate it.
    Friendlyphil

    System Info:
    Gigabyte GA-P45T-ES3G Rev. 1.3
    Intel Core2 Duo E8400 LGA775 3GHz
    Gigabyte ATI Radeon HD 4670
    Aero Cool i-curve box
    2-WD 640GB HD's
    Kingston 2 x 4GB DDR3 1333MHz
    Windows 7 Pro 64-bit
    Bios V. F1

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