Mods, I don't mean this to be for advertisement. If U have 2, remove it.
If you, like me, are fighting with a SmartLink "soft-modem", this program may help you. Seems like it helps mine. Go to www.neoblue.tk & download it. It's very new, but seems well-made without any bugs. Besides letting you easily add an INIT, only 1 page of the program really makes any difference, the one where you can set the "transmit" power, but it seems to help.
Instructions are on the site.
NOTE: ONLY for SM modems or SM chipsets.
Also, if U already have DL this & received a BORLN...something another error, uninstall & redownload. Supposedly it's fixed now.