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Thread: Belkin Adsl Modem with built in router Problem

  1. #1
    Join Date
    Oct 2004

    Unhappy Belkin Adsl Modem with built in router Problem

    Ok..i see that other people have a problem....i have the same access to the config page.....but i also note that in ipconfig.....ip and gateway isn't recognised...i.e ip address
    default gateway
    u get the jist.....i when i try to ping it with the settings given to me by Belkin help line...i get 100% packet loss...which means theres no communication between computer and modem...but when i connect to my partners comp...its recognised in ipconfig and it pings ok but no access to config page.
    I've no firewall OS is Win2k...i have 2 new h/d's viruses. Im at a lost...the help i've received is from the U.S. help desk....i keep missing the U.K help deskdue to work. SO....any suggestios would be great plse.
    And if i've missed anything then plse ask for more details as i'll be more than happy to provide it:)

  2. #2
    Join Date
    Jul 2004

    Default Re: Belkin Adsl Modem with built in router Problem

    If you don't have an IP address, then pinging is useless.

    Just to make sure, have you got the link lights on your network port / the port you're plugged into on the router to show you've got a connection? That's the first thing..

    After that, the router should be giving you an IP address, but it sounds like it's not. Did the helpdesk give you an IP address that the router should be by default? If so, then set the IP on your computer manually to an address above it (if the router was, set yours to then try ping again.
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