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Thread: voice modem hangs port




  1. #1
    Join Date
    Nov 2002
    Posts
    18

    Default

    Hi

    I have an internal BCM V.92 56k Voicemodem that was shipped with a DELL computer.

    I have a problem that after every couple of connections to my ISP the Com Port seems to hang open.

    I can dial out to the ISP, I can connect & even seem to get past the username & password. All seems fine, however I cant find any email servers, and all web servers.

    The only way I can get back on is to completely re-boot the system.

    Ive even tried other ISPs with no success.

    I used to have a similar problem with a USRsportster when I used the voice functions of the modem, and powering down the modem would clear the problem. However Im not using the voice functions on this modem and as its an internal modem I can just powerdown the modem.

    Anyone got any ideas?

  2. #2
    Join Date
    Nov 2001
    Posts
    381

    Default

    What OS? Win 98, XP, something else. If it is any vers on of Windows after you are connected, go to start --> run, and type command. Click ok, and you'll get a DOS window. Type ipconfig and hit enter.

    Tell me if there's an IP address.

    Thanks

  3. #3
    Join Date
    Nov 2002
    Posts
    18

    Default

    Hi

    Im using XP (HOME)

    and here are the results of ipconfig (seems like its opened two PPP adapters or something) :

    Before the problem :

    Windows IP Configuration


    PPP adapter NTLworld:

    Connection-specific DNS Suffix . :
    IP Address. . . . . . . . . . . . : 62.253.81.41
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 62.253.81.41



    After the problem :


    PPP adapter NTLworld:

    Connection-specific DNS Suffix . :
    IP Address. . . . . . . . . . . . : 0.0.0.0
    Subnet Mask . . . . . . . . . . . : 0.0.0.0
    Default Gateway . . . . . . . . . : 62.253.84.110

    PPP adapter NTLworld:

    Connection-specific DNS Suffix . :
    IP Address. . . . . . . . . . . . : 62.253.84.110
    Subnet Mask . . . . . . . . . . . : 255.255.255.255
    Default Gateway . . . . . . . . . : 62.253.84.110

  4. #4
    Join Date
    Nov 2001
    Posts
    381

    Default

    I say first go to your control panel, then go to network connections. Delete all your dialup connections, then re-create just one.

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