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Thread: EX-503 RAID 1 not recognized




  1. #1
    Swiso is offline Junior Member
    Join Date
    May 2016
    Location
    Switzerland
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    Question EX-503 RAID 1 not recognized

    Hello,
    I have a problem with my EX-503 device...recently I saved some files in there because I planned to upgrade my PC and wanted to install Linux Mint as a dual boot dual drive system ( each OS on his drive).
    After doing it, I installed the JMicron HW RAID Manager, and after connecting the EX-503 through an eSATA cable, when I turn it on, I dont see anything...the JMicron program don't see any device...
    So, I tried to see if in Linux I was able to see the RAID 1 on the EX-503, after turn it on, in Linux it see the EX-503 but after "loading" (to see what's inside the device), I receive this error message :

    "Error mounting /dev/sdi1 at /media/aris/Lian-Li EX-503 RAID 1: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dm ask=0077,fmask=0177" "/dev/sdi1" "/media/aris/Lian-Li EX-503 RAID 1"' exited with non-zero exit status 13: ntfs_attr_pread_i: ntfs_pread failed: Input/output error
    Failed to read NTFS $Bitmap: Input/output error
    NTFS is either inconsistent, or there is a hardware fault, or it's a
    SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
    then reboot into Windows twice. The usage of the /f parameter is very
    important! If the device is a SoftRAID/FakeRAID then first activate
    it and mount a different device under the /dev/mapper/ directory, (e.g.
    /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
    for more details."

    Any idea what's going on ?
    If in Windows, I press the activation button on the back of the EX-503 ( I have not yet done this..), this will cause any problem to the actual RAID 1 ? Could this compromise the data on the disks ?
    Any suggestion as to how solve this problem without losing any data ?

    Thanks !

  2. #2
    Join Date
    Aug 2012
    Location
    Taipei, Taiwan
    Posts
    483

    Default Re: EX-503 RAID 1 not recognized

    Hey Swiso -- have you already attempted contacting the official tech support page here: Lian-Li Global | Tech Support?

    For this particular problem, you'll be able to get the best help through the official form. If you contact them and don't hear back with 7 days, please private message me here.
    GlobalPR.com.tw | Official Agency for Lian Li
    Visit Lian Li at www.Lian-Li.com
    Facebook: www.facebook.com/LianLiHQ

  3. #3
    Swiso is offline Junior Member
    Join Date
    May 2016
    Location
    Switzerland
    Posts
    2

    Default Re: EX-503 RAID 1 not recognized

    Hello,

    today I solved the problem...was a defective cable.
    Now everything is running perfectly !

    Thanks

  4. #4
    Join Date
    Aug 2012
    Location
    Taipei, Taiwan
    Posts
    483

    Default Re: EX-503 RAID 1 not recognized

    Happy to hear it!
    GlobalPR.com.tw | Official Agency for Lian Li
    Visit Lian Li at www.Lian-Li.com
    Facebook: www.facebook.com/LianLiHQ

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