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Help! Whats going on?

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  • Help! Whats going on?

    It started two days ago. When I woke up my computer was on but there was no display. I rebooted the machine and it it came up fine but seemed to shut abnormaly. Later that day when I tried to remote control into my machine I was able to get a black screen (so the connection was established but know video.) When I got home it was the same thing: the computer was on but no video and keyboard and mouse did not work. It seemed though, after looking at the logs, that the computer was functioning because there were logs created during the time it was "off." Looking through the logs I could see nothing abrnormal. Truly I don't know what I was looking for? Anyway, in power options I turned off the feature to shut down monitor after certain time. Turned off screen saver. The sleep mode was already off.

    I was connected to PC via remote control from work and machine rebooted itself. All it said in log was: The previous system shutdown at 7:30:29 PM on 4/24/2008 was unexpected.

    Not sure if the reboot and the aforementioned issue is related.

    Anyway, I am not sure why this started happening. I did install a game call Rome Univerisalus or some such name. I uninstalled the game when I started having problems. It didn't work anyway.

    I am using Vista 64. I just recently built the computer. Didn't experience any problems until recently.

    Does anyone know how I can figure out what is going on? And even better, how to fix.

    I am thinking of using the restore point of before I installed the game. Do you guys think that is wise?

    Thanks for any help anyone can offer. And if you need more info please just ask.

  • #2
    Re: Help! Whats going on?

    Where did you get the game you installed? I would consider a Virus as being the reasoning behind your recent troubles. Otherwise there isn't a reason, yet that is not always needed to cause problems in the world of suspecious happenings ie: the world of computing. Anyway, is there a reason you shouldn't use your resore point? If the game was the only new install that would make perfect sence, to restore and avoid installing programs from any and all unknown untrusted sites. Hope this helps. Good luck!

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    • #3
      Re: Help! Whats going on?

      Originally posted by ISO2010 View Post
      Where did you get the game you installed? I would consider a Virus as being the reasoning behind your recent troubles. Otherwise there isn't a reason, yet that is not always needed to cause problems in the world of suspecious happenings ie: the world of computing. Anyway, is there a reason you shouldn't use your resore point? If the game was the only new install that would make perfect sence, to restore and avoid installing programs from any and all unknown untrusted sites. Hope this helps. Good luck!
      The game was a demo. I can't remember where I downloaded it from. I have Norton virus protection and it is fully updated. Did a scan and found nothing. I am weary of using the restore point because I have had poor results with it in the past, but that is using XP or maybe it was even ME. I would rather find the true cause of the issue before jumping the gun and doing a restore point. It seems unlikely that it was the game that caused the problem even though that is the only real alteration done before trouble started. If I can't find the real reason to the issue I will do the restore.

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      • #4
        Re: Help! Whats going on?

        I think this is a hardware issue. It happened again. When I powered the machine off and then on again it didn't post. But when I powered it on and it didn't post I then hit the restart button which then allowed it to post. This happened twice.

        Any ideas?

        Comment


        • #5
          Re: Help! Whats going on?

          Originally posted by TitusCicero View Post
          I think this is a hardware issue. It happened again. When I powered the machine off and then on again it didn't post. But when I powered it on and it didn't post I then hit the restart button which then allowed it to post. This happened twice.

          Any ideas?
          I know Rome Universalis requires direct x 9.0c in order to run. So make sure you have that installed on your machine if you want that game to work. I highly doubt the game demo has a virus. You should get the game demo from Paradox Interactive since thats the name of the company that made that title. As far as your machine goes, I'd check your connections and settings first before pointing a finger at hardware. Like maybe reset the bios to default, check your monitor connections, ect.

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          • #6
            Re: Help! Whats going on?

            Well I did a restore point and of course it ****ed up my computer. Besides deleting a **** load of files that I would of wanted to keep it screwed up my anti-virus program.

            ARGH!

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            • #7
              Re: Help! Whats going on?

              I turned off of hdd shut down in power mgt. I had instlalled a old 30gb drive a week ago. I feels and tastes like a power mgt issue since it only happens when there is inactivity for an unspecified amount of time.

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              • #8
                Re: Help! Whats going on?

                Eeks, it happened again. I unplugged the old hdd. The computer turned on no prob without me pressing the reset button. Looks like that is the prob. Will see. Just don't understand why it happened even with the power down after certain time feature turned off? Maybe something built into the promise card I am using.

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                • #9
                  Re: Help! Whats going on?

                  I have a 500w power supply, do I need more?

                  Comment


                  • #10
                    Re: Help! Whats going on?

                    Originally posted by TitusCicero View Post
                    I have a 500w power supply, do I need more?
                    Hard to say without knowing exactly what power supply you have and what hardware your trying to run with it.......

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                    • #11
                      Re: Help! Whats going on?

                      It happened again. Seems to happen after 3 hours of run time. It's seems to still running when it happens cuz it still is logging events, but no display and seems not to respond to keyboard or mouse input.

                      I am slowly taking hardware out of my computer. First it was the old hdd and now I just pulled a sounds card since I have an on-board card.

                      Item Value
                      OS Name Microsoft® Windows Vista™ Ultimate
                      Version 6.0.6001 Service Pack 1 Build 6001
                      Other OS Description Not Available
                      OS Manufacturer Microsoft Corporation
                      System Name TITUSCICERO-PC
                      System Manufacturer Gigabyte Technology Co., Ltd.
                      System Model P35C-DS3R
                      System Type x64-based PC
                      Processor Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor(s)
                      BIOS Version/Date Award Software International, Inc. F4, 9/7/2007
                      SMBIOS Version 2.4
                      Windows Directory C:\Windows
                      System Directory C:\Windows\system32
                      Boot Device \Device\HarddiskVolume1
                      Locale United States
                      Hardware Abstraction Layer Version = "6.0.6001.18000"
                      User Name TitusCicero-PC\TitusCicero
                      Time Zone Eastern Daylight Time
                      Installed Physical Memory (RAM) 4.00 GB
                      Total Physical Memory 4.00 GB
                      Available Physical Memory 0.99 GB
                      Total Virtual Memory 8.21 GB
                      Available Virtual Memory 6.12 GB
                      Page File Space 4.29 GB
                      Page File C:\pagefile.sys

                      XFX GT 8800 PCI Express video card
                      3 IDE HDD's
                      Promise TX 133 ide controler.
                      CDROM DVD writer
                      generic 500w power supply.
                      Last edited by TitusCicero; 04-25-2008, 11:52 AM.

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                      • #12
                        Re: Help! Whats going on?

                        Holly cow!!! Your running a lot of stuff with that PSU and a rather hefty video card on top of that. I'd say your suspicion is probably a good one. Lots of things can cause system restarts (If thats whats happening on occasion) but I'm guessing your parts are too much for a generic 500 watt PSU to handle. Is the PSU by chance one that came with a case? They tend to be real cheapies.....

                        Comment


                        • #13
                          Re: Help! Whats going on?

                          Originally posted by Spongebob View Post
                          Holly cow!!! Your running a lot of stuff with that PSU and a rather hefty video card on top of that. I'd say your suspicion is probably a good one. Lots of things can cause system restarts (If thats whats happening on occasion) but I'm guessing your parts are too much for a generic 500 watt PSU to handle. Is the PSU by chance one that came with a case? They tend to be real cheapies.....
                          Na, bought it from newegg.com for like $45...so yea, it's a cheapy. It has cool lights though! :) I think I may of solved the problem. (Titus cross' fingers.) I noticed the PunkBuster service was starting up before crash's so I uninstalled that. Virus software had some error after checkpoint restore so I uninstalled that. Removed useless sound card (prob what did the trick.) Turned a display powersaver on Vistax64. All this and the computer has not "blacked out" in 8 hours! Yee haaaa

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                          • #14
                            Re: Help! Whats going on?

                            Yea, deffinetly a power suply prob. It happened again but after like 9 hours this time. Then I played a game (i think it was rainbow six vegas 2) bumped up to 1600x1200 or somethiung with full everything and thing "balcked out on me.) I had four fans in the machine and I removed two and thus far I had no problems.

                            I have to get a new power supply. :(

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