I recently organized a new business system for one of my clients. The computer system was built by one of our reputable computer shops with the following specifications
EP35-DS3R BIOS v1.06.59
INTEL Duo Core 2 E6850
4 x 1Gb Kingston DDR II
2 x 500Gb Western Digital HDD
1 x 80 GD Western Digital HDD
2 DVD drives
The two 500 Gb HDD are in a SATA Raid 1 (mirror) controlled by the Gigabyte motherboard. These disks have XP Professional SP2 loaded on them in 2 partitions (one for XP and the other for data)
The 80 Gb HDD has Zenwalk loaded on it and the system is a dual boot into either XP or into Zenwalk as required
The system works perfectly apart from an intermittent and potentially disastrous system failure. Everyso often the system will freeze and not respond to any mouse movements or keyboard commands and requires a brutal power off to restart the system. In Zenwalk this was not much of a problem , since the OS is fairly robust and will handle the power off. The XP part of the computer is another matter ofcourse. A few times we've been lucky and the system has restarted with out any problems apart from damage to my nerves. Once it managed to corrupt the Registry and required a tremendous amount of work to fix.
I am at a loss to explain the cause of this problem and would really appreciate some help. I had thought it was due to the vagaries of XP, but this morning it managed to freeze the Zenwalk system during the operation of one of the screensavers (subsequently disabled). On XP, it would seem that the mouse starts to go very erratic in its movements then the system freezes. It almost sounds as if the memory of the system is overloading, but its hardly being stretched by what the computer is actually doing (standard Office applications and some minor photo manipulation)
Sorry about the sketchiness of the details but I'm geographically removed from the system and I will need to talk my client though running any diagnostics.
Regards
Michael
EP35-DS3R BIOS v1.06.59
INTEL Duo Core 2 E6850
4 x 1Gb Kingston DDR II
2 x 500Gb Western Digital HDD
1 x 80 GD Western Digital HDD
2 DVD drives
The two 500 Gb HDD are in a SATA Raid 1 (mirror) controlled by the Gigabyte motherboard. These disks have XP Professional SP2 loaded on them in 2 partitions (one for XP and the other for data)
The 80 Gb HDD has Zenwalk loaded on it and the system is a dual boot into either XP or into Zenwalk as required
The system works perfectly apart from an intermittent and potentially disastrous system failure. Everyso often the system will freeze and not respond to any mouse movements or keyboard commands and requires a brutal power off to restart the system. In Zenwalk this was not much of a problem , since the OS is fairly robust and will handle the power off. The XP part of the computer is another matter ofcourse. A few times we've been lucky and the system has restarted with out any problems apart from damage to my nerves. Once it managed to corrupt the Registry and required a tremendous amount of work to fix.
I am at a loss to explain the cause of this problem and would really appreciate some help. I had thought it was due to the vagaries of XP, but this morning it managed to freeze the Zenwalk system during the operation of one of the screensavers (subsequently disabled). On XP, it would seem that the mouse starts to go very erratic in its movements then the system freezes. It almost sounds as if the memory of the system is overloading, but its hardly being stretched by what the computer is actually doing (standard Office applications and some minor photo manipulation)
Sorry about the sketchiness of the details but I'm geographically removed from the system and I will need to talk my client though running any diagnostics.
Regards
Michael
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