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  • Random Reset Problems

    Hi All

    I would really appreciate you help with this frustating problem.

    My current setup is:

    Processor:Intel E5200 2.5GHz
    Motherboard:GA-G31M-S2L
    Memory: OCZ2G8004GK
    Hard Drive: Hitachi DeskStar 1TB Hard Drive SATAII 7200rpm 16MB Cache
    Graphics Card: ASUS HD 3650 256MB DDR3 Dual DVI HDTV out
    PSU: Powercool 650W 80plus Certified Efficiency
    Vista 32bit

    I seem to be experiencing random restarts. I'm not sure if its my memory or setup etc. I have run memtest86 and it found no errors.

    Could you help me get to the root of these problems?

    Thanks

  • #2
    Re: Random Reset Problems

    What settings are you using in the MIT Section?

    This is your memory correct? >>
    OCZ Technology | Products | Memory | OCZ DDR2 PC2-6400 Vista Performance Gold 4GB Dual Channel

    Please give me your settings you are using >>

    This is Just a template I use to ask people their settings, pay no attention to the numbers in it, replace with yours

    Code:
    Robust Graphics Booster___________ [Auto]
    CPU Clock Ratio ____________ [8] 
    Fine Clock Ratio ____________[0.5]
    CPU Host Clock Control_ [Enabled]
    CPU Host Frequency (MHz)__________ [450] 
    PCI Express Frequency (Mhz)_______ [100]
    C.I.A. 2__________________________ [Disabled]
    System Memory Multiplier (SPD)____ [2.00]
    DRAM Timing Selectable_______ SPD __ [Manual]
    
    Performance Enhance = [Standard]
    
    CAS Latency Time________________ ?
    Dram RAS# to CAS# Delay_________ ?
    Dram RAS# Precharge Delay_______?
    Precharge Delay (tRAS)__________ ?
    
    ACT to ACT Delay (tRRD)_________ ?
    Rank Write to READ Delay________ ?
    Write to Precharge Delay_________ ?
    Refresh to ACT Delay______________ ?
    Read to Precharge Delay__________ ?
    Static tRead Value_______________
    Static tRead Phase Adjust________ [Auto]
    
    System Voltage Control____ [Manual]
    DDR2 OverVoltage Control__ [+0.300V] 
    PCI-E OverVoltage Control_ [+0.1V] 
    FSB OverVoltage Control___ [+0.1V] 
    (G)MCH OverVoltage Control [+0.1V] 
    CPU Voltage Control_______ [1.25]
    
    Limit CPUID Max. to 3.....................: [Disabled]
    No-Execute Memory Protect............: [Enabled]
    CPU Enhanced Halt (C1E)................: [Disabled]
    C2/C2E State Support....................: [Disabled]
    x C4/C4E State Support..................: [Disabled]
    CPU Thermal Monitor 2(TM2) ...........: [Enabled]
    CPU EIST Function.........................: [Disabled]
    Virtualization Technology................: [Disabled] Enabled if you use Vmware/Virtual PC
    
    Integrated Peripherals
    Legacy USB Storage Detect___________________[Disabled] *Note* Must be enabled to flash from USB
    And if you can cause this BSOD, if you get a BSOD, can you please tell me the Code #? It will look similar to this >> 0x00000000

    Comment


    • #3
      Re: Random Reset Problems

      Hi

      Thanks for replying. Yes you are correct this is the memory I'm using

      OCZ Technology | Products | Memory | OCZ DDR2 PC2-6400 Vista Performance Gold 4GB Dual Channel

      Here are my MIT settings:

      Code:

      Robust Graphics Booster___________ [Auto]CPU Clock Ratio ____________ [12x] Fine Clock Ratio ____________[0.5]CPU Host Clock Control_ [Disabled]CPU Host Frequency (MHz)__________ [200] PCI Express Frequency (Mhz)_______ [Auto]C.I.A. 2__________________________ [Disabled]??? dont haveSystem Memory Multiplier (SPD)____ [Auto]DRAM Timing Selectable_______ SPD __ [Auto]Performance Enhance = [Standard]CAS Latency Time________________ 6Dram RAS# to CAS# Delay_________ 6Dram RAS# Precharge Delay_______6Precharge Delay (tRAS)__________ 18ACT to ACT Delay (tRRD)_________ 3 AutoRank Write to READ Delay________ 3 AutoWrite to Precharge Delay_________ 46 AutoRefresh to ACT Delay______________ 3 AutoRead to Precharge Delay__________ 3 AutoStatic tRead Value_______________ 3 AutoStatic tRead Phase Adjust________ [Auto]System Voltage Control____ [Manual]DDR2 OverVoltage Control__ [Normal] PCI-E OverVoltage Control_ [???] FSB OverVoltage Control___ [Normal] (G)MCH OverVoltage Control [???] CPU Voltage Control_______ [Normal]FSB DeOvervoltage Control _______ [Normal]
      CPU GTLREF Voltage Ratio _______ [0.636]
      Normal CPU Vcore _____ 1.16250V


      I do not have these other options:

      Limit CPUID Max. to 3.....................: [Disabled]No-Execute Memory Protect............: [Enabled]CPU Enhanced Halt (C1E)................: [Disabled]C2/C2E State Support....................: [Disabled]x C4/C4E State Support..................: [Disabled]CPU Thermal Monitor 2(TM2) ...........: [Enabled]CPU EIST Function.........................: [Disabled]Virtualization Technology................: [Disabled] Enabled if you use Vmware/Virtual PCIntegrated PeripheralsLegacy USB Storage Detect___________________[Disabled] *Note* Must be enabled to flash from USB
      </PRE>
      And if you can cause this BSOD, if you get a BSOD, can you please tell me the Code #? It will look similar to this >> 0x00000000

      Unfortunately the BSOD happens so fast I don't get anything - I could attach the minidump is you like?

      Anything you could help me with would be great.

      Many thanks :)

      Comment


      • #4
        Re: Random Reset Problems

        I have a similar rebooting issue with my NEW buid. I get a minidump the machine tells me that windows has recovered from a serious error after rebooting. I have minidump files that I will post if that helps.

        My system has never crashed while I was using it. It always seems to happen if I leave it on overnight or during the day and I see the BSOD when I come home.

        System information

        Windows XP Pro X64
        2 x HD 500G|WD WD5001AALS
        PSU ANTEC|EA500 500W
        MB GIGABYTE GA-EP45-UD3P P45 775
        CASE COOLERMAS|CAC-T05-UW BLK
        8GB total --> MEM 2Gx2|GKS F2-8000CL5D-4GBPQ
        VGA XFX PVT98WYDFH 9800GTX+ 512M

        Processors Information
        ------------------------------------------------------------------------------------

        Processor 1 (ID = 0)
        Number of cores 4 (max 4)
        Number of threads 4 (max 4)
        Name Intel Core 2 Quad Q9550
        Codename Yorkfield
        Specification Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz
        Package Socket 775 LGA (platform ID = 4h)
        CPUID 6.7.A
        Extended CPUID 6.17
        Core Stepping E0
        Technology 45 nm
        Core Speed 1999.8 MHz (6.0 x 333.3 MHz)
        Rated Bus speed 1333.2 MHz
        Stock frequency 2833 MHz
        Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, EM64T
        L1 Data cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
        L1 Instruction cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
        L2 cache 2 x 6144 KBytes, 24-way set associative, 64-byte line size
        FID/VID Control yes
        FID range 6.0x - 8.5x
        max VID 1.238 V
        Features XD, VT

        Memory SPD
        ------------------------------------------------------------------------------

        DIMM #1

        General
        Memory type DDR2
        Module format Regular UDIMM
        Manufacturer (ID) G.Skill (7F7F7F7FCD000000)
        Size 2048 MBytes
        Max bandwidth PC2-6400 (400 MHz)
        Part number F2-8000CL5-2GBPQ

        Attributes
        Number of banks 2
        Data width 64 bits
        Correction None
        Nominal Voltage 1.80 Volts
        EPP yes (1 profiles)
        XMP no

        Timings table
        Frequency (MHz) 266 400
        CAS# 4.0 5.0
        RAS# to CAS# delay 4 5
        RAS# Precharge 4 5
        TRAS 10 15
        TRC 16 24

        EPP profile 1 (full)
        Voltage level 2.100 Volts
        Address Command Rate 2T
        Cycle time 2.000 ns (500.0 MHz)
        tCL 5.0 clocks
        tRCD 5 clocks (10.00 ns)
        tRP 5 clocks (10.00 ns)
        tRAS 15 clocks (30.00 ns)
        tRC 45 clocks (90.00 ns)
        tWR 12 clocks (24.00 ns)

        I have included the minidump file.

        Any help would be great.
        Attached Files

        Comment


        • #5

          Comment


          • #6
            Re: Random Reset Problems

            I ran memtest with no errors

            Comment


            • #7
              Re: Random Reset Problems

              I am also running the latest Bios for MB F8

              Comment


              • #8
                Re: Random Reset Problems

                Any more ideas? Any help would be great :) Thanks

                Comment


                • #9
                  Re: Random Reset Problems

                  I would suggest that you first start with cooling. Make sure that all your vents are open and airflow is not being blocked.

                  My issue ..I think was that my GPU was not venting air properlty. As a result, the area under my GPU and all the components were overheating. That is my theory. I am still validating this.

                  Here is my other post:


                  It outlines the things that I looked and perhaps it can help you.

                  Acouple of things that I did were

                  1. memtest86 (bootable version from Ultimate boot CD)
                  2. hardrive diagnostic (Seagate harddrive utilities)
                  3. stress test for video card (I forget what this one was called. Google it)
                  4. stress test for CPU/memory (prime 95 (blend option after installing) )

                  I was running the Video card stress test while running prine 95. I maxxed out my 4 core temps @ ~70'C and my GPU got up t0 81'C.

                  Non of these tests found any failures......
                  Overheating can cause some weird behaviors and apparently hard to debug.

                  Comment


                  • #10
                    Re: Random Reset Problems

                    Thanks for the suggestions - will try. Is so frustrating!!!!! AHHHHHHRRR It puts you off building your own system

                    Comment


                    • #11
                      Re: Random Reset Problems

                      How long are you guys running memtest, and is it the latest Memtest86+? >>>
                      Memtest86+ - Advanced Memory Diagnostic Tool

                      5-10 full passes or overnight would be advised

                      Duffer, please fix your settings, I cannot read that at all and am very busy so I cannot edit it for you right now. Those settings you say you do not have are in the advanced page of the BIOS not the MIT Section, FYI

                      To be able to see the BSOD Codes you need to disable automatic restart by doing the following >>

                      1. Right-click on Computer, select Properties.

                      2. Click Advanced System Settings.

                      3. On the Advanced tab, under “Startup and Recovery”, click “settings”.

                      3. Under “System Failure”, uncheck the box next to “automatic restart”

                      Then on your next BSOD your system will not restart until you manually do it. Please note the code (0x00000000) and any message about drivers you may see as well

                      @ Navinag

                      Please give me your full settings and I will see if anything looks out of the ordinary. I can tell you if you are using all Auto or defaults then that is likely your issue since you have 8GB of ram

                      Comment


                      • #12
                        Re: Random Reset Problems

                        Lsdmeasap,

                        I have not had any issues since I fixed my cooling. I posted the results earlier in this thread. Thanks for getting back to me though.

                        Comment


                        • #13
                          Re: Random Reset Problems

                          I thought I posted it. This is the other thread.

                          Comment


                          • #14
                            Re: Random Reset Problems

                            Ahh ok, I see well thanks for posting back so we knw you are good to go!

                            Post back anytime if you have some questions and we will try to help

                            Comment

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