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  • GA-EX58-UD4P Random restarts - complete crash.

    I recently built a Intel i7 920 system on a GA-EX58-UD4P motherboard, from the word go things where going wrong, the system will randomly shutdown for a second or two then restart as if it lost complete power, doing this multiple times would corrupt my copy of Vista 64bit, I've had to reinstall about 6 times. All components are brand new, after the 6th install of Vista everything seemed to work beautifully and operated under stress for a full day then started with the same random restarting, sudden and complete loss of power all across the system for no apparent reason nor pattern. I then decided to Flash my BIOS to the latest F7 which didn't help. I removed everything and rebuilt with no success, after much frustration the GA-EX58-UD4P finally packed up and won't boot anymore, if I press the power button the board lights up for less than a second and shuts down leaving only a green and yellow light shining under the RAM slot, according to the manual indicating a North Bridge voltage error.

    I had high expectation for this system however after fighting to keep stability I can't say I'm very enthusiastic about the i7 anymore. I have been reading about similar problems among other GA-EX58-UD4P users, I will have the board replaced tomorrow however what guarantee do I have the new board won't do the same? As a video editor I need complete stability, can't have my system crash during a 10 hour render.

    I'm blaming the motherboard however could a brand new 720W PSU, or 6x DDR3 memory play a role as well?
    Why is Gigabyte selling an unreliable board like this? I'm losing my confidence in them.

    System Specs:

    Intel i7 920
    Gigabyte GA-EX58-UD4P Motherboard
    6x Transcend JetRam™ 2GB DDR3-1333
    Gigabyte® NVIDIA® GeForce GTS250, 1GB (GV-N250ZL-1GI)
    GIGABYTE® ODIN 720W Power Supply
    3x 500Gb Seagate® Barracuda 7200.11 Series
    Coolermaster Cosmo S case
    1000VA UPS
    Last edited by Nicholas; 04-22-2009, 03:14 PM.

  • #2
    Re: GA-EX58-UD4P Random restarts - complete crash.

    Hey

    I have the same motherboard and mine also restarts, but never in Windows, only when I power on and it has not yet been a problem. I do not know why it restarts - it loses power 1 sec and then lights up. I thought maybe it was my Tagan 900W Piperock that was the reason, but could it be a general problem with this motherboard! Not read that many post in forums about the UD4P.

    I have to say I am very happy with the overclock ability and 4.2 GHz is not a problem with this board if you have great cooling. I am still testing the different settings but so far I am happy with it.

    Hope your replaced motherboard will be better - good luck.

    Comment


    • #3
      Re: GA-EX58-UD4P Random restarts - complete crash.

      Found the problem: The board was short circuiting against a metal pin in the case, however swapped out the board for a GA-EX58-UD4P just to be sure. All working fine now, I also added a 1200W PSU into the equation.

      Comment


      • #4
        Re: GA-EX58-UD4P Random restarts - complete crash.

        Hello,

        I have the same problem with the same board: I think once a day, in Windows it shuts down like there is no power (although it is powered up by an UPS). Then, after a few seconds, it starts up again like nothing happened. The boot process is normal there are no errors.

        So, should I try to see if there is a short on the board or should I RMA the MB?

        Comment


        • #5
          Re: GA-EX58-UD4P Random restarts - complete crash.

          Originally posted by Grnkjr0 View Post
          Hey

          I have the same motherboard and mine also restarts, but never in Windows, only when I power on and it has not yet been a problem. I do not know why it restarts - it loses power 1 sec and then lights up. I thought maybe it was my Tagan 900W Piperock that was the reason, but could it be a general problem with this motherboard! Not read that many post in forums about the UD4P.

          I have to say I am very happy with the overclock ability and 4.2 GHz is not a problem with this board if you have great cooling. I am still testing the different settings but so far I am happy with it.

          Hope your replaced motherboard will be better - good luck.
          I think it has something to do with the fact that the board is overclocked. When you change a BIOS setting in the M.I.T. (Motherboard Intelligent Tweaker) that has to do with voltages, MHz or similar, after you save the settings to CMOS, the board will power off, then back on and boot. At least mine does like that.

          Comment


          • #6
            Re: GA-EX58-UD4P Random restarts - complete crash.

            updating to the latest bios will help with double boots,and always use the brass stand offs when fixing the motherboard to the case,use as many as you can to prevent shorting,also it may double boot if you mak an error with bios settings it will need to boot twice to recover the backup bios onto the main bios as the board is dual bios chipped
            Gigabyte z77x UP4-TH F11c Modded Bios
            Intel i7 3770k 24/[email protected] 1.38v Turbo llc +0.165v dvid multithreading enabled
            Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
            Thermalright Silver Arrow Cpu Cooler
            1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
            1xSamsung f4 HD204UI 2tb hard drive Storage
            Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
            Razer Lycosa Keyboard
            Logitech X-530 5.1 Speakers
            Lite-On iHAS124-19 24x Sata DVDRW
            K-World Hybrid DVB-T 210SE Digital T.V Card
            L.G E2260V L.E.D 1920x1080 Monitor
            Xfx Pro 750w silver rated Psu 80+
            Fractal Arc Midi Case

            http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
            http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

            Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
            Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

            Comment


            • #7
              Re: GA-EX58-UD4P Random restarts - complete crash.

              It has the latest BIOS. I will try to remove the board from the case and put it on a wooden suport and let it run to see if that happens.
              Also, I've read that the EIST and C1HALT must be DISABLED in BIOS. I have them ENABLED.

              I'll get back when I have more news...

              Comment


              • #8
                Re: GA-EX58-UD4P Random restarts - complete crash.

                Originally posted by dorinabeaboeru View Post
                It has the latest BIOS. I will try to remove the board from the case and put it on a wooden suport and let it run to see if that happens.
                Also, I've read that the EIST and C1HALT must be DISABLED in BIOS. I have them ENABLED.

                I'll get back when I have more news...
                it should work without removing from the case but its worth a try,aslong as youve fitted plenty brass stand offs beneath the motherboard it will be fine,and i have c1e and eist enabled too @3.8ghz what cpu speed are you at and ram/cpu/qpi volts are you using? also what ram timings and rated speed?
                Gigabyte z77x UP4-TH F11c Modded Bios
                Intel i7 3770k 24/[email protected] 1.38v Turbo llc +0.165v dvid multithreading enabled
                Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
                Thermalright Silver Arrow Cpu Cooler
                1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
                1xSamsung f4 HD204UI 2tb hard drive Storage
                Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
                Razer Lycosa Keyboard
                Logitech X-530 5.1 Speakers
                Lite-On iHAS124-19 24x Sata DVDRW
                K-World Hybrid DVB-T 210SE Digital T.V Card
                L.G E2260V L.E.D 1920x1080 Monitor
                Xfx Pro 750w silver rated Psu 80+
                Fractal Arc Midi Case

                http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
                http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

                Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
                Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

                Comment


                • #9
                  Re: GA-EX58-UD4P Random restarts - complete crash.

                  Originally posted by dorinabeaboeru View Post
                  Hello,

                  I have the same problem with the same board: I think once a day, in Windows it shuts down like there is no power (although it is powered up by an UPS). Then, after a few seconds, it starts up again like nothing happened. The boot process is normal there are no errors.

                  So, should I try to see if there is a short on the board or should I RMA the MB?
                  what do you mean ups?? and is it entering sleep state? where if you move mouse it will come back on? or complete shut down and re-booting?
                  Gigabyte z77x UP4-TH F11c Modded Bios
                  Intel i7 3770k 24/[email protected] 1.38v Turbo llc +0.165v dvid multithreading enabled
                  Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
                  Thermalright Silver Arrow Cpu Cooler
                  1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
                  1xSamsung f4 HD204UI 2tb hard drive Storage
                  Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
                  Razer Lycosa Keyboard
                  Logitech X-530 5.1 Speakers
                  Lite-On iHAS124-19 24x Sata DVDRW
                  K-World Hybrid DVB-T 210SE Digital T.V Card
                  L.G E2260V L.E.D 1920x1080 Monitor
                  Xfx Pro 750w silver rated Psu 80+
                  Fractal Arc Midi Case

                  http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
                  http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

                  Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
                  Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

                  Comment


                  • #10
                    Re: GA-EX58-UD4P Random restarts - complete crash.

                    I'm at work now so I cannot give you the voltage and so on.
                    If it helps: the board, CPU and other are not overclocked. They work on the default settings.

                    The CPU is [email protected] and the RAM is: 3 x 1GB DDR3 Kingston 1333MHz with default timings.

                    Comment


                    • #11
                      Re: GA-EX58-UD4P Random restarts - complete crash.

                      Originally posted by dorinabeaboeru View Post
                      I'm at work now so I cannot give you the voltage and so on.
                      If it helps: the board, CPU and other are not overclocked. They work on the default settings.

                      The CPU is [email protected] and the RAM is: 3 x 1GB DDR3 Kingston 1333MHz with default timings.
                      for stock settings set ram/voltage to spec settings and ram timings and ram multi,set cpu voltage to normal and qpi to 1.26000 its better than leaving them on auto,you can set performance enhance to standard if your still crashing but if not leave it on turbo
                      Gigabyte z77x UP4-TH F11c Modded Bios
                      Intel i7 3770k 24/[email protected] 1.38v Turbo llc +0.165v dvid multithreading enabled
                      Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
                      Thermalright Silver Arrow Cpu Cooler
                      1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
                      1xSamsung f4 HD204UI 2tb hard drive Storage
                      Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
                      Razer Lycosa Keyboard
                      Logitech X-530 5.1 Speakers
                      Lite-On iHAS124-19 24x Sata DVDRW
                      K-World Hybrid DVB-T 210SE Digital T.V Card
                      L.G E2260V L.E.D 1920x1080 Monitor
                      Xfx Pro 750w silver rated Psu 80+
                      Fractal Arc Midi Case

                      http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
                      http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

                      Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
                      Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

                      Comment


                      • #12
                        Re: GA-EX58-UD4P Random restarts - complete crash.

                        UPS = Uninterruptable Power Supply

                        The PC is powered by an UPS.

                        It does not enter sleep mode, no, it simply loses power just like when you pull the plug.. and stays like that for 3 seconds, then powers up by itself and boots.

                        Comment


                        • #13
                          Re: GA-EX58-UD4P Random restarts - complete crash.

                          Originally posted by dorinabeaboeru View Post
                          UPS = Uninterruptable Power Supply

                          The PC is powered by an UPS.

                          It does not enter sleep mode, no, it simply loses power just like when you pull the plug.. and stays like that for 3 seconds, then powers up by itself and boots.
                          flashing to the latest bios may help aswell read on how to flash using q-flash as @bios isnt recommended as it will ruin you motherboard if it fails
                          Gigabyte z77x UP4-TH F11c Modded Bios
                          Intel i7 3770k 24/[email protected] 1.38v Turbo llc +0.165v dvid multithreading enabled
                          Samsung Green(MV-3V4G3D/US) 8GB @2133mhz 9-10-10-21-1t 1.55v
                          Thermalright Silver Arrow Cpu Cooler
                          1xSamsung 840 pro 256 Gb SSD windows 8.1 pro 64bit
                          1xSamsung f4 HD204UI 2tb hard drive Storage
                          Powercolor 7970 3gb V3 @1150mhz core/1700mhz mem,1.150v Accelero aftermarket air cooler 55c max
                          Razer Lycosa Keyboard
                          Logitech X-530 5.1 Speakers
                          Lite-On iHAS124-19 24x Sata DVDRW
                          K-World Hybrid DVB-T 210SE Digital T.V Card
                          L.G E2260V L.E.D 1920x1080 Monitor
                          Xfx Pro 750w silver rated Psu 80+
                          Fractal Arc Midi Case

                          http://i38.tinypic.com/14myvfa.jpg x58 ud5 <=3.8ghz + 4.2ghz Overclock Template!!
                          http://www.youtube.com/user/warren304#p/u Visit Me On Youtube

                          Lots Of Gaming Videos With X58 Ud5 System And Gpu On My Youtube Channel!!
                          Just Uploaded New Battlefield 4 Video!!!!!!!!!!!!!!!!!!!!!!

                          Comment


                          • #14
                            Re: GA-EX58-UD4P Random restarts - complete crash.

                            it is flashed to the latest BIOS..

                            Comment


                            • #15
                              Re: GA-EX58-UD4P Random restarts - complete crash.

                              Hello everyone

                              I don't want to 'hijack' this thread (is that the correct english word?) but I have a similar problem I think.

                              My computer (of course also the Gigabyte UD4P + Core920 from Intell)) sometimes boots two times ... , by that I mean I turn on the PC, I see some data on the screen and after the memtest: OK thingy the PC reboots. The second time it boots everything runs smooth. Never had problems in Windows. The 'two-time-boot' only happens about 1 out of 10 times I boot.
                              I already posted this in a thread on this forum but the solution given to me was to disconnect the extrenal HD, I have done this but it didn't solve the problem ... .

                              Could this be solved with the new BIOS? I have version 8. I have to go to a friend to flash the BIOS because I have not a disc drive and updating with USB stick does not work (or I am doin something wrong).

                              Thanks

                              David
                              Last edited by Killertweety; 11-14-2009, 10:38 AM.

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