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This problem isn't likely particular to the Gigabyte board...but it may be, thought'd I'd try here and see if anyone else has seen this problem.
I am running Win7 Home Premium (clean install, fully updated) on a new Gigabyte GA-EP45-UD3P (rev. 1.6), Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz, and 4 GB G.Skill Ram at DDR2 800Mhz.
Recently, I have had an issue where network connectivity is gone, and I lose access to most services (i.e., they are still running, but I can't ping them or get information from them, like I normally can). A reboot fixes everything. There are no crashes, and no system error messages. A memory test reveals no problems.
The only thing I can get from the Windows Logs is that certain services keep stopping and re-starting, including the Applicant Experience service, the Windows Installer Service, the Volume Shadow Copy service, and the Multimedia Class Scheduler service. The services seem to stop and restart every 10-30 minutes, and eventually, I lose all network connectivity and access to other services. It's usually about 2-3 days from boot-up, to finally losing network connectivity and other services.
The Services snap-in lists all services as "running," even after losing network connectivity and access to other services.
Has anyone ever seen this? I've attached a bit of the system logs below...
Thanks!
-M
------------
Log Name: System
Source: RTL8167
Date: 11/16/2009 7:32:33 PM
Event ID: 1
Task Category: None
Level: Warning
Description:
Realtek PCIe GBE Family Controller is disconnected from network.
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><system>
Log Name: System
Source: BROWSER
Date: 11/16/2009 7:32:34 PM
Event ID: 8033
Task Category: None
Description:
The browser has forced an election on network \Device\NetBT_Tcpip_{5C17E88F-A468-4B95-9137-E086C53E0276} because a master browser was stopped.
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><system>
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:30:44 PM
Event ID: 7036
Description:
The Multimedia Class Scheduler service entered the running state.
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><system>
<timecreated systemtime="2009-11-17T01:30:44.553330300Z"><correlation><execution processid="660" threadid="4872"><channel></channel></execution>
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:30:25 PM
Event ID: 7036
Description:
The Volume Shadow Copy service entered the stopped state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:29:01 PM
Event ID: 7036
Description:
The Multimedia Class Scheduler service entered the stopped state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:28:46 PM
Event ID: 7036
Description:
The Windows Error Reporting Service service entered the stopped state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:26:45 PM
Event ID: 7036
Description:
The Windows Error Reporting Service service entered the running state.
Event Xml:
Log Name: System
Source: volsnap
Date: 11/16/2009 7:26:40 PM
Event ID: 33
Description:
The oldest shadow copy of volume C: was deleted to keep disk space usage for shadow copies of volume C: below the user defined limit.
Log Name: System
Source: volsnap
Date: 11/16/2009 7:26:27 PM
Event ID: 33
Description:
The oldest shadow copy of volume C: was deleted to keep disk space usage for shadow copies of volume C: below the user defined limit.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:25:50 PM
Event ID: 7036
Level: Information
Description:
The Volume Shadow Copy service entered the running state.
Event Xml:
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:25:50 PM
Event ID: 7036
Level: Information
Description:
The Volume Shadow Copy service entered the stopped state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:25:35 PM
Event ID: 7036
Level: Information
Description:
The Windows Modules Installer service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:25:06 PM
Event ID: 7036
Level: Information
Description:
The Windows Search service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:24:56 PM
Event ID: 7036
Level: Information
Description:
The Windows Search service entered the stopped state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:23:30 PM
Event ID: 7036
Level: Information
Description:
The Windows Installer service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:22:38 PM
Event ID: 7036
Level: Information
Description:
The Microsoft Software Shadow Copy Provider service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:19:38 PM
Event ID: 7036
Level: Information
Description:
The WinHTTP Web Proxy Auto-Discovery Service service entered the running state.
Log Name: System
Source: Microsoft-Windows-Diagnostics-Networking
Date: 11/16/2009 7:18:26 PM
Event ID: 4000
Task Category: Diagnosis Success
Level: Information
Keywords: Core Events,Core Events
User: LOCAL SERVICE
Computer: -PC
Description:
The Network Diagnostics Framework has completed the diagnosis phase of operation. The following repair option was offered:
Helper Class Name: IpPath
Root Cause: Your computer appears to be correctly configured, but the device or resource (Breaking News, Weather, Business, Health, Entertainment, Sports, Politics, Travel, Science, Technology, Local, US & World News- msnbc.com) is not responding
Root Cause Guid: {902390D9-0CD9-4F91-9E6C-8FA5E6DAD657}
Repair option: Contact your network administrator or Internet service provider (ISP)
Windows can't communicate with the device or resource (Breaking News, Weather, Business, Health, Entertainment, Sports, Politics, Travel, Science, Technology, Local, US & World News- msnbc.com). The computer or service you are trying to reach might be temporarily unavailable.
RepairGuid: {7CFABEAD-3131-4CFC-B191-C973B7391E09}
Seconds required for repair: 70
Security context required for repair: 0
Windows can't communicate with the device or resource (Breaking News, Weather, Business, Health, Entertainment, Sports, Politics, Travel, Science, Technology, Local, US & World News- msnbc.com). The computer or service you are trying to reach might be temporarily unavailable.</correlation>
Log Name: System
Source: Microsoft-Windows-Diagnostics-Networking
Date: 11/16/2009 7:18:26 PM
Event ID: 6100
Task Category: Helper Class Info
Level: Information
Keywords: Helper Class Events,Helper Class Events
User: LOCAL SERVICE
Computer: -PC
Description:
Details about network adapter diagnosis:
Network adapter Local Area Connection driver information:
Description . . . . . . . . . . : Realtek PCIe GBE Family Controller
Manufacturer . . . . . . . . . : Realtek
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 7.2.1127.2008
Inf File Name . . . . . . . . . : C:\Windows\INF\netrtx64.inf
Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:37:30 PM
Section Name . . . . . . . . . : RTL8168C.ndi
Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8168&rev_02
Instance Status Flags . . . . . : 0x180200a
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:17:41 PM
Event ID: 7034
Level: Error
Description:
The GEST Service for program management. service terminated unexpectedly. It has done this 1 time(s).
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:13:44 PM
Event ID: 7036
Level: Information
Description:
The Credential Manager service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:08:43 PM
Event ID: 7036
Level: Information
Description:
The Application Experience service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:05:59 PM
Event ID: 7036
Level: Information
Description:
The Volume Shadow Copy service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:03:52 PM
Task Category: None
Level: Information
Description:
The Multimedia Class Scheduler service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 6:48:43 PM
Task Category: None
Description:
The Application Experience service entered the stopped state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 6:38:43 PM
Event ID: 7036
Description:
The Application Experience service entered the running state.</timecreated></system></event></system></event></system></event>
I am running Win7 Home Premium (clean install, fully updated) on a new Gigabyte GA-EP45-UD3P (rev. 1.6), Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz, and 4 GB G.Skill Ram at DDR2 800Mhz.
Recently, I have had an issue where network connectivity is gone, and I lose access to most services (i.e., they are still running, but I can't ping them or get information from them, like I normally can). A reboot fixes everything. There are no crashes, and no system error messages. A memory test reveals no problems.
The only thing I can get from the Windows Logs is that certain services keep stopping and re-starting, including the Applicant Experience service, the Windows Installer Service, the Volume Shadow Copy service, and the Multimedia Class Scheduler service. The services seem to stop and restart every 10-30 minutes, and eventually, I lose all network connectivity and access to other services. It's usually about 2-3 days from boot-up, to finally losing network connectivity and other services.
The Services snap-in lists all services as "running," even after losing network connectivity and access to other services.
Has anyone ever seen this? I've attached a bit of the system logs below...
Thanks!
-M
------------
Log Name: System
Source: RTL8167
Date: 11/16/2009 7:32:33 PM
Event ID: 1
Task Category: None
Level: Warning
Description:
Realtek PCIe GBE Family Controller is disconnected from network.
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><system>
Log Name: System
Source: BROWSER
Date: 11/16/2009 7:32:34 PM
Event ID: 8033
Task Category: None
Description:
The browser has forced an election on network \Device\NetBT_Tcpip_{5C17E88F-A468-4B95-9137-E086C53E0276} because a master browser was stopped.
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><system>
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:30:44 PM
Event ID: 7036
Description:
The Multimedia Class Scheduler service entered the running state.
<event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><system>
<timecreated systemtime="2009-11-17T01:30:44.553330300Z"><correlation><execution processid="660" threadid="4872"><channel></channel></execution>
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:30:25 PM
Event ID: 7036
Description:
The Volume Shadow Copy service entered the stopped state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:29:01 PM
Event ID: 7036
Description:
The Multimedia Class Scheduler service entered the stopped state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:28:46 PM
Event ID: 7036
Description:
The Windows Error Reporting Service service entered the stopped state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:26:45 PM
Event ID: 7036
Description:
The Windows Error Reporting Service service entered the running state.
Event Xml:
Log Name: System
Source: volsnap
Date: 11/16/2009 7:26:40 PM
Event ID: 33
Description:
The oldest shadow copy of volume C: was deleted to keep disk space usage for shadow copies of volume C: below the user defined limit.
Log Name: System
Source: volsnap
Date: 11/16/2009 7:26:27 PM
Event ID: 33
Description:
The oldest shadow copy of volume C: was deleted to keep disk space usage for shadow copies of volume C: below the user defined limit.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:25:50 PM
Event ID: 7036
Level: Information
Description:
The Volume Shadow Copy service entered the running state.
Event Xml:
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:25:50 PM
Event ID: 7036
Level: Information
Description:
The Volume Shadow Copy service entered the stopped state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:25:35 PM
Event ID: 7036
Level: Information
Description:
The Windows Modules Installer service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:25:06 PM
Event ID: 7036
Level: Information
Description:
The Windows Search service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:24:56 PM
Event ID: 7036
Level: Information
Description:
The Windows Search service entered the stopped state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:23:30 PM
Event ID: 7036
Level: Information
Description:
The Windows Installer service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:22:38 PM
Event ID: 7036
Level: Information
Description:
The Microsoft Software Shadow Copy Provider service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:19:38 PM
Event ID: 7036
Level: Information
Description:
The WinHTTP Web Proxy Auto-Discovery Service service entered the running state.
Log Name: System
Source: Microsoft-Windows-Diagnostics-Networking
Date: 11/16/2009 7:18:26 PM
Event ID: 4000
Task Category: Diagnosis Success
Level: Information
Keywords: Core Events,Core Events
User: LOCAL SERVICE
Computer: -PC
Description:
The Network Diagnostics Framework has completed the diagnosis phase of operation. The following repair option was offered:
Helper Class Name: IpPath
Root Cause: Your computer appears to be correctly configured, but the device or resource (Breaking News, Weather, Business, Health, Entertainment, Sports, Politics, Travel, Science, Technology, Local, US & World News- msnbc.com) is not responding
Root Cause Guid: {902390D9-0CD9-4F91-9E6C-8FA5E6DAD657}
Repair option: Contact your network administrator or Internet service provider (ISP)
Windows can't communicate with the device or resource (Breaking News, Weather, Business, Health, Entertainment, Sports, Politics, Travel, Science, Technology, Local, US & World News- msnbc.com). The computer or service you are trying to reach might be temporarily unavailable.
RepairGuid: {7CFABEAD-3131-4CFC-B191-C973B7391E09}
Seconds required for repair: 70
Security context required for repair: 0
Windows can't communicate with the device or resource (Breaking News, Weather, Business, Health, Entertainment, Sports, Politics, Travel, Science, Technology, Local, US & World News- msnbc.com). The computer or service you are trying to reach might be temporarily unavailable.</correlation>
Log Name: System
Source: Microsoft-Windows-Diagnostics-Networking
Date: 11/16/2009 7:18:26 PM
Event ID: 6100
Task Category: Helper Class Info
Level: Information
Keywords: Helper Class Events,Helper Class Events
User: LOCAL SERVICE
Computer: -PC
Description:
Details about network adapter diagnosis:
Network adapter Local Area Connection driver information:
Description . . . . . . . . . . : Realtek PCIe GBE Family Controller
Manufacturer . . . . . . . . . : Realtek
Provider . . . . . . . . . . . : Microsoft
Version . . . . . . . . . . . : 7.2.1127.2008
Inf File Name . . . . . . . . . : C:\Windows\INF\netrtx64.inf
Inf File Date . . . . . . . . . : Monday, July 13, 2009 8:37:30 PM
Section Name . . . . . . . . . : RTL8168C.ndi
Hardware ID . . . . . . . . . . : pci\ven_10ec&dev_8168&rev_02
Instance Status Flags . . . . . : 0x180200a
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:17:41 PM
Event ID: 7034
Level: Error
Description:
The GEST Service for program management. service terminated unexpectedly. It has done this 1 time(s).
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:13:44 PM
Event ID: 7036
Level: Information
Description:
The Credential Manager service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:08:43 PM
Event ID: 7036
Level: Information
Description:
The Application Experience service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:05:59 PM
Event ID: 7036
Level: Information
Description:
The Volume Shadow Copy service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 7:03:52 PM
Task Category: None
Level: Information
Description:
The Multimedia Class Scheduler service entered the running state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 6:48:43 PM
Task Category: None
Description:
The Application Experience service entered the stopped state.
Log Name: System
Source: Service Control Manager
Date: 11/16/2009 6:38:43 PM
Event ID: 7036
Description:
The Application Experience service entered the running state.</timecreated></system></event></system></event></system></event>
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