I have downloaded the new driver incl. panel from Musteks driver update site, abd I have followed their instructions step by step correctly.
However, I ALWAYS finally get this dreaded error message at final install:
"The class installer has denied the request to install or update this device".
Mustek says this should not occur, BUT it does.
Yes, I am logged in as Administrator on WinXP Pro.
I also tried the trick to temporarily change product version in registry to Winows 2000 - problem persists.
Does anyone have a helpline for me? Would appreciate a lot, before throwing my beloved old scanner against the wall :)
However, I ALWAYS finally get this dreaded error message at final install:
"The class installer has denied the request to install or update this device".
Mustek says this should not occur, BUT it does.
Yes, I am logged in as Administrator on WinXP Pro.
I also tried the trick to temporarily change product version in registry to Winows 2000 - problem persists.
Does anyone have a helpline for me? Would appreciate a lot, before throwing my beloved old scanner against the wall :)
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