I used Windows sysprep to transfer my Windows 7 hard drive to a new build, going from an AMD motherboard to the Gigabyte GA-Z87XM-DH3. All seemed to go well, but the video performance was not what I expected. Device manager showed a Code 12 for the Intel HD4600 driver. There was a conflict at IRQ11 with a Microsoft HD Audio driver. I disabled the audio device and reinstalled various drivers, with no change. When I booted up in safe mode, Device Manager for the graphics driver showed that Input/Output Range 10000 - 1FFFF isn't available.
I checked for hidden drivers, and made sure to remove every AMD driver in the system, and still no change.
After I used sysprep, I was able to re-authorize Windows (I did so before I realized there was a driver problem).
Note that after I used sysprep, I installed the drivers using the Gigabyte disc and installation program, and I simply accepted the defaults for driver installation (I've read that order of driver installation sometimes makes a difference).
I've seen a number of posts on the Internet from people who had Code 12 problems with HD 4600 graphics, and there seems to be no solution. A few people reinstalled Windows from scratch, but I've got a lot of licensed programs on this harddrive (actually, a Samsung SSD) that I do not want to have to reinstall). One person suggested going through sysprep all over again, but ir it didn't work the first time, why would it work again? I find it hard to believe that with the number of people complaining about Code 12 issues, that there is no solution.
I've posted a support ticket with Gigabyte, but they answer at a glacial speed. I am not confident that Gigabyte tech support will closely consider the question I posed (but I would really like to be proven wrong).
Thanks to anyone who can help.
--Dean L. Surkin
I checked for hidden drivers, and made sure to remove every AMD driver in the system, and still no change.
After I used sysprep, I was able to re-authorize Windows (I did so before I realized there was a driver problem).
Note that after I used sysprep, I installed the drivers using the Gigabyte disc and installation program, and I simply accepted the defaults for driver installation (I've read that order of driver installation sometimes makes a difference).
I've seen a number of posts on the Internet from people who had Code 12 problems with HD 4600 graphics, and there seems to be no solution. A few people reinstalled Windows from scratch, but I've got a lot of licensed programs on this harddrive (actually, a Samsung SSD) that I do not want to have to reinstall). One person suggested going through sysprep all over again, but ir it didn't work the first time, why would it work again? I find it hard to believe that with the number of people complaining about Code 12 issues, that there is no solution.
I've posted a support ticket with Gigabyte, but they answer at a glacial speed. I am not confident that Gigabyte tech support will closely consider the question I posed (but I would really like to be proven wrong).
Thanks to anyone who can help.
--Dean L. Surkin
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