Hey guys, thanks for reading.
I have a problem with my new build and have had it since day one. (Feb 15th)
It simply won't shutdown and I have no idea why, shutting the Pc down results in it turning off for around three seconds before it boots back up, same thing for putting it to sleep.
However, if I shut it down, boot into Bios and then click the power button, the Pc will stay off. Another way to shut it down is to turn the PSU off and on after shutting it down.
Does anyone have any ideas? I've seen people suggest faulty PSU cables, but I can see no physical fault with them. I've also seen two other people in all the searches I've made with the same motherboard and problem, but did not post a solution, so I assume it's the motherboard that's the issue.
Nothing has worked so far, here is a list of what I have tried.
Reset the bios via default settings, taking out battery and reset button on motherboard.
Tried all motherboard buttons for resetting Bios.
Unplugged all PSU cables, and replugged.
Tried unplugging all external devices.
Went though whole bios looking for something that could be restarting the system.
Reinstalled Operating System.
I've been building and repairing Pc's for years as a hobby, and I've never come across something like this before. I assume it's a faulty motherboard, but I want to test everything before requesting a return, as I use this Pc for work and going without it for more than a couple of days is going to seriously halt my work.
-PC Specs-
Mobo: AsRock Z87 Extreme4
CPU: i7 4770k
GPU: EVGA GTX 780 SC ACX
SSD: Samsung 840 Evo
Ram: Corsair Vengeance LP 1600MHZ
PSU: Corsair CX600M
Audio: Asus Xonar DGX
Case: Fractal Define R4
Any help would be appreciated.
I have a problem with my new build and have had it since day one. (Feb 15th)
It simply won't shutdown and I have no idea why, shutting the Pc down results in it turning off for around three seconds before it boots back up, same thing for putting it to sleep.
However, if I shut it down, boot into Bios and then click the power button, the Pc will stay off. Another way to shut it down is to turn the PSU off and on after shutting it down.
Does anyone have any ideas? I've seen people suggest faulty PSU cables, but I can see no physical fault with them. I've also seen two other people in all the searches I've made with the same motherboard and problem, but did not post a solution, so I assume it's the motherboard that's the issue.
Nothing has worked so far, here is a list of what I have tried.
Reset the bios via default settings, taking out battery and reset button on motherboard.
Tried all motherboard buttons for resetting Bios.
Unplugged all PSU cables, and replugged.
Tried unplugging all external devices.
Went though whole bios looking for something that could be restarting the system.
Reinstalled Operating System.
I've been building and repairing Pc's for years as a hobby, and I've never come across something like this before. I assume it's a faulty motherboard, but I want to test everything before requesting a return, as I use this Pc for work and going without it for more than a couple of days is going to seriously halt my work.
-PC Specs-
Mobo: AsRock Z87 Extreme4
CPU: i7 4770k
GPU: EVGA GTX 780 SC ACX
SSD: Samsung 840 Evo
Ram: Corsair Vengeance LP 1600MHZ
PSU: Corsair CX600M
Audio: Asus Xonar DGX
Case: Fractal Define R4
Any help would be appreciated.
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