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Thread: IBM GXP Problems: The Truth Exposed and Possible Fixes (arti




  1. #11
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    Feb 2002
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    It seems to me that the problem of IBM drives is HIGHLY exaggerated. Contact the companies which service IBM drives and ask for statistics. I have seen such statistics and they show that IBM drives (including 75GXP) are one of the most reliable! The return rate is around 3-4%. E.g. return rate for some of WD drives is as much as 10%, but nobody cries out about problems with WD drives!

    I suppose, this is the answer why IBM does not react anyhow to the "problems" with their drives - they know the statistics that their drives are in fact better.

  2. #12
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    You will actually find all manufacturers have return rates of less than 3%. I have tried over the past 5 years all brands of hard drives, and the only brand which has not failed on me is Western Digital. Even when Western Digital realised they had drives that would fail (due to a faulty semiconductor provided by a 3rd party), they RECALLED them - IBM seems to be standing in a corner with their fingers in their ears pretending not to listen.

    My main supplier has almost totally stopped selling IBM drives due to the absurdly high failure rate. And recently, my college purchased 40 WD drives and 40 IBM - after 6 months about 50% of the IBM drives have gone bad as opposed to only 2 WD drives (students aren't always the most careful around hardware) ;)

    So the article is warranted - it's a big problem :shoot2:
    What came first - Insanity or Society?

  3. #13
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    Feb 2002
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    Please do look here: http://www.almer.ru/information/news.htm#1611. This page is in Russian, but you can see model numbers and the corresponding failure rate. This information was collected during almost 2 years. The average failure rate is around 3%, failure rate for 75GXP is a bit higher - 3.9%, failure rate for 60GXP is very low - 1.8%.

    I am sorry for incorrect information about WD - high figures were for Seagate (WD not present). But I have information about WD drives directly from people who service them, and they do not recommend WD because they are unreliable.

    The "problem" with 75GXP drives is easily explainable. The drives were very popular, and when millions are sold, even 3-4% failure rate gives a considerable number of enraged customers, who had some problems.

  4. #14
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    That sounds startlingly like the comments made from Big Blue themselves not too long ago.

    I have found that when a problem like this crops up within the tech community, then it is warranted. Not that the tech community is perfect, but we buy enough of the high-end products to know first hand whether or not the stories are true.

    I, myself am getting ready to delve into a 60GXP drive to determine whether or not it has died. I am currently running on a backup drive (non-IBM) and can only hope that the data on the Deskstar is recoverable... and I have had cooling on mine since the day it was installed.

    I am thinking that it may be time to investigate the Seagate Barracuda drives for a while. IBM normally has a decent product, but when they take a stance of ignoring this problem, then maybe it's time to take my business elsewhere. Remember the Kenwood True-X drives? :shoot2:
    Old age and treachery will overcome youth and skill
    My Toys

  5. #15
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    Mar 2004
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    My 75GXP lasted almost a year, but last week died. Clicks of death are the only thing left, it can do. I guess I'll RMA it back to IBM. Thanks for the info.

  6. #16
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    Your article was nothing but supposition; your claims are not backed by facts. You come off sounding like a teenager. Are you?

    Not that there's anything wrong with that...however, I can't take your website seriously if this is the kind of stuff you're going to publish.

  7. #17
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    just read the article referring to excessive heat as a possible cause of ibm's drive failures. It recommended extra cooling as a solution. my experience is that more cooling made no difference. I had my drives mounted directly in front of an inblowing 60cm fan & they still failed.

  8. #18
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    I have now received the third (!) IBM 60GXP within 6 month. I have also mounted the drive behind 2 fans. When I check the temparature with IBM tool, it shows about 30-32C which is normal.

    The first drive have begun to have read problems - I had to reinstall Windows 2000 several times because it couldn't read portions of the harddisk.

    The second disk has stoped working after 2 weeks - dead!

    Now, I've installed the 3 one - it's quite a new one (Released January 2002 in Thailand).

    The other ones were from the Philipines - I think.

    Hope IBM has fixed the problem now.

  9. #19
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    Mar 2004
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    Does anyone know if the new 120GXP's are experiencing any problems?

  10. #20
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    Hi,

    I was wondering whether anyone had hear of any problems with the new 120GXP models?

    Thanks,
    Robert

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