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Thread: Weekly Giveaway: AC Ryan Playon!HD Media Players - Essential, Mini 2 and HD2




  1. #231
    Join Date
    Mar 2011
    Location
    Quezon City, Philippines
    Posts
    68

    Default Re: Weekly Giveaway: AC Ryan Playon!HD Media Players - Essential, Mini 2 and HD2

    Quote Originally Posted by brajko2 View Post
    Here's quick update on my situation. Have found some contacts at ACRyan webpage and I've emailed them.
    They gave me tracking number of my package, and it seems that our local DHL office is holding the package with custom duty fees.
    It's been sitting there for 3 weeks!!!!!!!!!!!!!!!!!!

    And they never phoned me up to collect the package.
    So I'll phone our local DHL office, swear at some of their employees - and to see how to solve this problem. Once and for all..
    What did you email ACRyan? I want to know the current status of my package too.

  2. #232
    Join Date
    Sep 2008
    Location
    Canada
    Posts
    201

    Default Re: Weekly Giveaway: AC Ryan Playon!HD Media Players - Essential, Mini 2 and HD2

    Quote Originally Posted by brajko2 View Post
    Here's quick update on my situation. Have found some contacts at ACRyan webpage and I've emailed them.
    They gave me tracking number of my package, and it seems that our local DHL office is holding the package with custom duty fees.
    It's been sitting there for 3 weeks!!!!!!!!!!!!!!!!!!

    And they never phoned me up to collect the package.
    So I'll phone our local DHL office, swear at some of their employees - and to see how to solve this problem. Once and for all..
    I had the exact thing happen to me earlier this year when I won an AC Ryan contest on Twitter. My package was also stuck in Customs and DHL did not call me either. In my case the problem was that the declared value was too low and I had to contact AC Ryan and have them fax DHL updated documents.
    Going Broke Saving Money

  3. #233
    Join Date
    Aug 2010
    Location
    Jakarta
    Posts
    49

    Default Re: Weekly Giveaway: AC Ryan Playon!HD Media Players - Essential, Mini 2 and HD2

    Quote Originally Posted by slugbug View Post
    I had the exact thing happen to me earlier this year when I won an AC Ryan contest on Twitter. My package was also stuck in Customs and DHL did not call me either. In my case the problem was that the declared value was too low and I had to contact AC Ryan and have them fax DHL updated documents.
    once i received in invoice declared that my shipment are sample only, so the value was only 1$ but, the custom in my country still give high custom rate for my goods said DHL agent......

    so still big question, is it from DHL or my country custom......
    My 3 simple question
    When? Why? How?

  4. #234
    Join Date
    May 2006
    Location
    Austria
    Posts
    52

    Default Re: Weekly Giveaway: AC Ryan Playon!HD Media Players - Essential, Mini 2 and HD2

    ronjames: try to find contact. You can look at Contacts :: AC Ryan | Defining Digital Entertainment
    and there you have contacts for Asia (you are located there, right?)

    slugbug: that for the info. Can you tell me just, did you have to pay for custom fees, or did sender handle that?

    Currently the problem is that DHL noticed package value was declared as 152 Euros (from the sender).
    So I'm just waiting for DHL to contact me and to tell me which amount of money they will ask of me to collect the package.
    Because of the value being specified, I assume it's going to be around 100-150 Euros!!

  5. #235
    Join Date
    Mar 2011
    Location
    Quezon City, Philippines
    Posts
    68

    Default Re: Weekly Giveaway: AC Ryan Playon!HD Media Players - Essential, Mini 2 and HD2

    Ok, thanks brajko2! :)

  6. #236
    Join Date
    Sep 2008
    Location
    Canada
    Posts
    201

    Default Re: Weekly Giveaway: AC Ryan Playon!HD Media Players - Essential, Mini 2 and HD2

    Quote Originally Posted by brajko2 View Post
    ronjames: try to find contact. You can look at Contacts :: AC Ryan | Defining Digital Entertainment
    and there you have contacts for Asia (you are located there, right?)

    slugbug: thanks for the info. Can you tell me just, did you have to pay for custom fees, or did sender handle that?

    Currently the problem is that DHL noticed package value was declared as 152 Euros (from the sender).
    So I'm just waiting for DHL to contact me and to tell me which amount of money they will ask of me to collect the package.
    Because of the value being specified, I assume it's going to be around 100-150 Euros!!
    The prize I won from that AC Ryan Twitter contest was this:
    and yes AC Ryan did cover the Customs fees for me.
    Going Broke Saving Money

  7. #237
    Join Date
    May 2006
    Location
    Austria
    Posts
    52

    Default Re: Weekly Giveaway: AC Ryan Playon!HD Media Players - Essential, Mini 2 and HD2

    I just want to check our how you people out there are doing? So it seems that most of the people haven't received their prizes yet.
    Uf... in my case - the package is stuck in local DHL office - AND NOTHING!!!!
    I can't believe this. It's been held by customs for more then 3 weeks, and I don't have any more information.
    Neither what to do so that I can collect the package. Or doesn the sender has to do something to push this package to be delivered.
    Unbelieveable!!!
    I thought that DHL is serious company. It turns our it's quite the opposite.
    So I have to start to fill some more complaints to finally receive my prize.

    Wow.. what a great prize I've received! I ask myself is it worth all of the troubles...

  8. #238
    Join Date
    Oct 2010
    Location
    Vasai-Virar, India
    Posts
    73

    Default Re: Weekly Giveaway: AC Ryan Playon!HD Media Players - Essential, Mini 2 and HD2

    ^ dont get negative, although I have heard the same complaint about DHL at other places as well. Seems once it gets stuck in Customs, they dont give a dang.... anyway hope it works out well for all of us. Cam replied to my pm and will see what he can do. I am in India, who do you think dispatched my package? AC ryan asia or ac ryna india.
    HP Pavilion DV 6 - 6116TX note book(i3 2nd gen + ati 6490M + 500gb hdd) windows 7 Ultimate orig.
    Motorola Defy: Running WIUI gingerbread 2.3.5 updated with nightly builds.
    Audio: MY trusty B & O System
    Intel Pentium 4 1.9 ghz Single Core Processor (no HT etc....)
    Intel 845G integrated Graphics ICH 4
    1.25 GB Hynix DDR 1 Ram
    Seagate IDE 160Gb HDD - Primary
    Samsung IDE 40 gb HDD - Secondary
    WD Elements 320 gb External HDD USB
    Onboard AC 97 Audio - Realtek
    Compaq PSU (no extra connectors - jacked up connection for 3 case fans)
    Coolermaster CPU Heatsink - Socket 478 compatible
    Original Compaq Computer Case
    Mercury motherboard (Cant find any better branded stuff now that this thing is ancient)
    Windows XP SP3 Professional 32 Bit
    OSx Leopard 10.5.8 VMWare (Orig DVD and updated)
    Processor always idles at 50*C plus

  9. #239
    Join Date
    Mar 2011
    Location
    Quezon City, Philippines
    Posts
    68

    Default Re: Weekly Giveaway: AC Ryan Playon!HD Media Players - Essential, Mini 2 and HD2

    I hope everything will be OK.

  10. #240
    Join Date
    Oct 2010
    Location
    Vasai-Virar, India
    Posts
    73

    Default Re: Weekly Giveaway: AC Ryan Playon!HD Media Players - Essential, Mini 2 and HD2

    still no sign ...maybe if we could get a trakcing number or something that wold help us to trace it
    HP Pavilion DV 6 - 6116TX note book(i3 2nd gen + ati 6490M + 500gb hdd) windows 7 Ultimate orig.
    Motorola Defy: Running WIUI gingerbread 2.3.5 updated with nightly builds.
    Audio: MY trusty B & O System
    Intel Pentium 4 1.9 ghz Single Core Processor (no HT etc....)
    Intel 845G integrated Graphics ICH 4
    1.25 GB Hynix DDR 1 Ram
    Seagate IDE 160Gb HDD - Primary
    Samsung IDE 40 gb HDD - Secondary
    WD Elements 320 gb External HDD USB
    Onboard AC 97 Audio - Realtek
    Compaq PSU (no extra connectors - jacked up connection for 3 case fans)
    Coolermaster CPU Heatsink - Socket 478 compatible
    Original Compaq Computer Case
    Mercury motherboard (Cant find any better branded stuff now that this thing is ancient)
    Windows XP SP3 Professional 32 Bit
    OSx Leopard 10.5.8 VMWare (Orig DVD and updated)
    Processor always idles at 50*C plus

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