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Thread: RunCore Pro IV ssd not detected anymore




  1. #11
    Join Date
    Jun 2009
    Posts
    7

    Default Re: RunCore Pro IV ssd not detected anymore

    how do you log an incident? Seems a bit hit and miss relaying problems in a forum (even if an employee promised to take up our problem)

  2. #12
    Join Date
    Jun 2009
    Posts
    13

    Default Re: RunCore Pro IV ssd not detected anymore

    I was actually waiting for reply from RunCore team...
    We found the problem about this RunCore SSD and it was already fixed by one of my engineers.
    We can discuss this in private or via PM but you must solve this since many customers have this problem and they payed for a working product.

    Daniel M.
    Last edited by dani146; 06-24-2009 at 07:41 PM.

  3. #13
    Join Date
    Jun 2009
    Posts
    2

    Default Re: RunCore Pro IV ssd not detected anymore

    My Pro VI 256 just went away after turning on and off my MacBook Pro. I can't get it to come up again. Help.

  4. #14
    Join Date
    Jun 2009
    Posts
    13

    Default Re: RunCore Pro IV ssd not detected anymore

    hi,
    two options for you:

    1- send the HDD back for replacement (it may happen again)
    2- open the SSD if you have electronic skills and re solder the connector + some capacitors near it (you loose warranty)

    BR,
    Daniel M.

  5. #15
    Join Date
    Jun 2009
    Posts
    2

    Default Re: RunCore Pro IV ssd not detected anymore

    Thank you for the advice. I'm not going to do anything with the electronics and I may have to send it back. However, I did open it up, take it out and unconnected the connector, reconnected it and then put it back in. The SSD then booted the Mac. I was able to do a SuperDuper for a back-up. However, I can't find the SSD in the settings for Start Up Disk, although it does still start the Mac up.
    Very strange and not what I expected by buying this.
    Thanks for your help.
    Ron

  6. #16
    Join Date
    Jun 2009
    Posts
    7

    Default Re: RunCore Pro IV ssd not detected anymore

    I'd like to know if a return to base is absalutely necessary, as I'm in the UK and imported from the Runcorestore (fulfilled by mydigitaldiscount ?) and due to the nightmare that is the supplied ziff cables that are too thick, I'm now unable to get the original disk to work in the caddy, in order to do a back up and get it back in and operational for the weeks I'd be waiting for a replacement....

    from a chap who's daily PC now runs at 1 in 3 successful boots/restores without tampering with BIOS and re-trying.

  7. #17
    Join Date
    Jun 2009
    Posts
    13

    Default Re: RunCore Pro IV ssd not detected anymore

    choose option 2 I presented ;)

  8. #18
    Join Date
    Jun 2009
    Posts
    7

    Default Re: RunCore Pro IV ssd not detected anymore

    joy!

  9. #19
    Join Date
    Jun 2009
    Posts
    13

    Default Re: RunCore Pro IV ssd not detected anymore

    same for me :(
    I did not expected that after we pay this price we get bad quality products !

  10. #20
    Join Date
    May 2009
    Posts
    20

    Default Re: RunCore Pro IV ssd not detected anymore

    Quote Originally Posted by dani146 View Post
    same for me :(
    I did not expected that after we pay this price we get bad quality products !
    The least they can do confirm they are working on your problem in this forum. After all, this is the Runcore support forum.

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